EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Voir plus
L'entreprise a répondu
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
L'entreprise a répondu
I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service. Our over 900 five star reviews gives us the confidence to say we're the best at what we do. We look forward to working with you!
Coordonnées de contact
5000 Birch St suite #3000, 92660, Newport Beach, Etats-Unis
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
Great people to work with
14 février 2025
Avis spontané
Réponse de EDAPT USA
Hello Robert,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Thank you for your help as much as you…
Thank you for your help as much as you could. When I get an chance to get everything calm down I will definitely will be back in the future. Happy Valentines day. Have a great rest of your day.
27 janvier 2025
Avis spontané
Réponse de EDAPT USA
Hello Alice,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Legendary customer service
Legendary customer service. Personnel knows 100% of the information
11 février 2025
Avis spontané
Réponse de EDAPT USA
Hello Francisco,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The communication process was very…
The communication process was very well, The process of filling out the paper work was self explanatory. I never had to feel frustrated while doing the paper work, and the response was sent back very fast.
10 février 2025
Avis spontané
Réponse de EDAPT USA
Hello Karen,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I at first liked working with this…
I at first liked working with this company. I have struggled at the end with them. I feel they are doing what they need to do , but for me our business is done!!!
23 janvier 2025
Avis spontané
Réponse de EDAPT USA
Hello Patricia,
Thank you for taking the time leave your review. We appreciate your feedback. We would love to discuss the area you felt you struggled in. A team member reached out yesterday to discuss your file. Please give us a call as customer service is our main priority and let us know how we can earn 4 or 5 stars in the future.
Warm Regards,
Edapt USA
(657)201-5209
support@edaptusa.com
Réponse de EDAPT USA
Hello Katrina!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Réponse de EDAPT USA
Hello Jamie!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
A pretty simple process to consolidate…
A pretty simple process to consolidate my loans and recertify each year based on my income. Happy to have been able to save and pay off my total balance this week.
18 décembre 2024
Avis spontané
Réponse de EDAPT USA
Hello Erin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My experience with edapt is great and one of kind it works like magic. …
My experience with edapt is great because, they can deliver the right way on your behalf with all your necessary supporting documents. They consistently monitored your account records to make sure everything is reported accurately to the department of education. They are the best.
26 novembre 2024
Avis spontané
Réponse de EDAPT USA
Hello Godfrey,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Thanks for your service!
Thanks for your service it has been great. This helped me get my loans forgiven.
5 novembre 2024
Avis spontané
Réponse de EDAPT USA
Hello Latonya,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Top notch proessionals who know the…
Top notch proessionals who know the federal student loan network and provide relavent usable advice to their customers. Friendsly and courteous. Alwa a pleasure to work with them.
16 octobre 2024
Avis spontané
Réponse de EDAPT USA
Hello Debra,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to guide you on this path to financial freedom. Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT offered a plan for repayment that…ed
EDAPT offered a plan for repayment that I could afford and my debt is now being settled. Thank you EDAPT for all your assistance that has produced a successful completion reported by MOHELA’S Agents in August 2024!
17 octobre 2024
Avis spontané
Réponse de EDAPT USA
Hello Sharon,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to guide you on this path to financial freedom. Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Quick service
Quick service, willing to guide though problems. Help me find and reset passwords.
20 septembre 2024
Avis spontané
Réponse de EDAPT USA
Hello Cedric,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My representative was always helpful…
My representative was always helpful and kept me ip to date of all regulations and notices that affected my loan .
1 août 2024
Avis spontané
Réponse de EDAPT USA
Hello Ms. Lofton,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
very helpful people running the…
very helpful people running the show.thank you all
4 octobre 2024
Avis spontané
Réponse de EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My Loan Debt Forgiven by EDAPT USA
This company is doing a lot of great things for people like me. EDAPT USA was able to forgive my substantial student loan debt that I had accumulated for years. I never thought I would be able to pay back this loan in my lifetime. Thanks again and I would definitely recommend this company to anyone that has student loan debt.
Michael P. Mae
9 septembre 2024
Avis spontané
Réponse de EDAPT USA
Hello Michael,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and knowledgeable
Very helpful and knowledgeable. Very friendly
5 septembre 2024
Avis spontané
Réponse de EDAPT USA
Hello Mary!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Réponse de EDAPT USA
Hello Amos!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The service, I received from you haven been great. I am enjoying it.
Thank you for all your support. Your assistance is very valuable to me. Your correspondence gave me rest of mind and provide current update of the loan. I enjoy the customer service is great.
24 août 2024
Réponse de EDAPT USA
Hello Adekunle!
Thank you for taking the time to leave your detailed and wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you! Please let us know If you ever have questions and don't hesitate to reach out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great Experience
These folks worked with me every step of the way. I am impressed with the service I received.
20 août 2024
Avis spontané
Réponse de EDAPT USA
Hello Matthew,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.