Eden Medical Clinic Avis 186

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived yesterday for my treatment and was warmly welcomed by the lovely Helena. She always has a smile on her face! Dr. Aoife is so informative and sweet, I truly trust her with her knowledge and opi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, would highly recommend. I go to Dr. Lydia and she is fabulous, always so helpful but what I really value is her sincere recommendations without being pushy or sales focused.

L'entreprise a répondu

Noté 5 sur 5 étoiles

EVERYTHING WAS EXPLAINED, from start to finish. I knew exactly what was going to happen, which eased my nerves. Dr Ali explained the procedure and the surgeon did exactly what was explained. I was ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just love attending Eden Medical Clinic Cork. From the moment I step foot in the clinic it is such a warm and welcoming vibe. Girls on reception are so helpful and polite, Dr. Ashling is amazing, so g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique
  2. Chirurgien plasticien

Écrit par l'entreprise

Welcome to Eden Medical Clinic, a group of state-of-the-art medical aesthetic clinics in key locations across Ireland. We are located in Cork, Adelaide Road Dublin, Sandyford Dublin, Limerick, Galway, Kerry, Kilkenny, Waterford, and Belfast. Led by our team of highly qualified medical clinicians, we offer a wide range of safe and effective non-invasive anti-ageing aesthetics that make the most of an extensive portfolio of market-leading technologies. Our ethos is simple – we work to boost confidence and subtly enhance natural beauty with a select number of treatments. We want you to leave our clinics looking and feeling nothing short of fabulous.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Fantastic welcome and results

Arrived yesterday for my treatment and was warmly welcomed by the lovely Helena. She always has a smile on her face! Dr. Aoife is so informative and sweet, I truly trust her with her knowledge and opinions of what's best for me. I recommend the Portlaoise clinic to all my friends.

8 avril 2026
Avis spontané
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Réponse : Eden Medical Clinic

Hi Aisling,
Thank you so much for your kind words. It truly means a lot to all of us.
We’re delighted to hear that you felt so warmly welcomed by Helena and that your experience with Dr. Aoife left you feeling informed, comfortable, and confident in your treatment. Creating a positive and trusting environment for our clients is always our top priority, so your feedback is incredibly rewarding.
We also really appreciate your recommendation to friends. It’s the highest compliment we could receive.
We look forward to welcoming you back to the Portlaoise clinic again soon!
Warmest thanks,
Team Eden Medical

Noté 5 sur 5 étoiles

Excellent service

Excellent service, would highly recommend. I go to Dr. Lydia and she is fabulous, always so helpful but what I really value is her sincere recommendations without being pushy or sales focused.

3 avril 2026
Avis spontané
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Réponse : Eden Medical Clinic

Hi Mairead,

Thank you so much for your kind words! We’re delighted to hear about your positive experience with Dr. Lydia. She truly cares about her patients, and it means a lot to know her genuine, thoughtful approach made such a difference for you. We really appreciate your recommendation and look forward to seeing you again soon! Have a lovely Easter weekend!

Warmest regards,
Team Eden Medical

Noté 5 sur 5 étoiles

great skin clinic

great skin clinic. would definitely return. thank you.

24 mars 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much for your lovely feedback! We’re delighted you had a great experience with us. It means a lot to hear you’d return, and we look forward to welcoming you back again soon!

Warmest regards,
Team Eden Medical

Noté 1 sur 5 étoiles

Put another substance than agreed on in my face and misplaced it all

Did a treatment and am very unhappy with their way of working. Even though the staff and doctor are friendly, a lot of things went incorrectly.

Communicated the treatments clearly in the consulting, also got it confirmed on whatsapp, talked about it again during the treatment.

First problem: under eye filler being clearly uneven. After pushing, came back the same day to get it corrected. Doctor directly said it was because the fatsack under my right eye was bigger so it can’t ever be even. A doctor could see this beforehand and say this during the consult so you have a choice is you want the treatment uneven or want a different approach.

Second mistake: told them they misplaced my left noisefold filler which leaves an extra weird bump instead of reducing the noise fold line. They then mentioned it should give it more time because the doctor put another substance in there than discussed beforehand. Besides it still being misplaced, I don’t think it should be allowed to just put something else than discussed and approved off beforehand in someones face. If the doctor mid appointment thinks something else would be better, you discuss that.

They offered to correct the noisefold again ,nice of them, but I wouldn’t go back there. So this leaves me with a decent amount that has been paid for incorrect treatments, on top with costs I’ll have to get it dissolved and done properly. For the prices they charge you should be able to expect precise and honest work.have had other things done and have never experienced something like this.

Offering adding more product as a solution when clearly it had been done wrong already is not a solution. I do not trust this clinic anymore to touch my face so offering a touch up is not valid compensation for putting other substances than agreed on in once face and besides that also misplacing it. Never had a clinic be so unprofessional before. They take no accountability at all and I now have to pay a lot to get this resolved by someone actually qualified, besides looking off for weeks since dissolving this will be a process on itself.

2 mars 2026
Avis spontané
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Réponse : Eden Medical Clinic

Hi Veerle,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how concerning this must feel.
We take all patient concerns seriously, especially when it comes to treatment outcomes and communication. We would genuinely appreciate the opportunity to review your case in detail and address the issues you’ve raised.
At present, we have not been able to locate your details in our system based on the name provided, so we kindly ask that you contact us directly on 1800 911 560 at your earliest convenience. This will allow us to investigate thoroughly and work towards an appropriate resolution.
Your experience matters to us, and we would really value the chance to assist you further.
Warmest regards,
Eden Customer Care Team

Noté 1 sur 5 étoiles

The worse ever clinic experience.

The worse ever clinic experience.
I had a Botox treatment here and the experience has been extremely disappointing. Before the procedure, the doctor assured me there would be no side effects, but unfortunately I experienced very bad side effects afterwards.

I was also told someone would call me to check in after the treatment, but that never happened. Instead, I received an email saying the manager would call me. Over the last few weeks there have been multiple excuses — she was sick, her child was sick, she lost her voice — and I was even asked to wait 40 minutes for a call that never came.

This level of service is completely unacceptable. The lack of follow-up and aftercare is disgraceful and very unprofessional, especially after a medical treatment where patients should feel supported and looked after. I would not recommend this place based on my experience.

15 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Impersonal customer service.

Tried Eden to switch from other place was going to, to switch up the Botox type. Botox was not strong enough, and short of two weeks by two days. Previous place would accommodate my busy schedule. Eden would not. I found Eden very impersonal. Would not recommend with so many other places available. Customer service makes all the difference.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Over all customer service and experience was great. While receiving my procedure, Dr.Jessie was amazing- informative, gentle and kind! It was my first time with Eden and it was the smoothest and satisfying experience!
Highly recommend. Will be back

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I went to Dr Twanè on Thursday

I went to Dr Twanè on Thursday.
I just have to say she listened to my concerns and gave fantastic advice, and might I add the results are amazing 👏 🤩 she's such a sweet lady ❤️

19 février 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much for sharing! We're so happy to hear Dr. Twane put you at ease and that you're thrilled with the results, We truly appreciate your kind words!

Team Eden Medical

Noté 5 sur 5 étoiles

EVERYTHING WAS EXPLAINED

EVERYTHING WAS EXPLAINED, from start to finish. I knew exactly what was going to happen, which eased my nerves. Dr Ali explained the procedure and the surgeon did exactly what was explained. I was very nervous but the whole experience was so much better than I could have ever expected. Everyone in the clinic answered all my questions (no matter how silly) nothing was an issue or too much. There was absolutely nothing more, the doctor or surgeon could have done to ease my mind. And as someone who is used to being in control, I felt really relaxed. The results are much more than I expected. Amazing from start to finish.

28 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much for sharing your experience! We're so glad we could keep you informed and help you feel at ease. It means a lot to hear that the whole process went smoothly for you, We truly appreciate your trust and are looking forward to seeing you again soon!

Team Eden Medical.

Noté 5 sur 5 étoiles

Amazing

Amazing experience, friendly and knowledgable staff

8 février 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much! We're thrilled you had an amazing experience, and we really appreciate your kind words about our team!


Team Eden Medical.

Noté 5 sur 5 étoiles

I can't fault Eden Medical

I can't fault Eden Medical!
From my first consultation to my first anti- wrinkle appointment, I was put at ease by their professionalism, friendliness and overall efficiency.
I was a little nervous about this experience but Doctor Mildred was so calm and professional that I felt totally relaxed. Delighted with the results and will definitely be returning for more treatments in the future. Thank you !

31 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much for your wonderful review! We're so happy we could make you feel at ease from start to finish. We really appreciate your trust, and we cant wait to welcome you back for your future treatments!

Team Eden Medical

Noté 5 sur 5 étoiles

Excellent professional service

Excellent, experienced doctor and staff. Very professional all round and took the time to explain the procedure and manage expectations. I would highly recommend Dr Jessie .

21 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much! We're please you had an excellent experience. We really appreciate your recommendation and are glad Dr.Jessie could put you at ease!


Team Eden Medical.

Noté 5 sur 5 étoiles

Love going to Eden medical in Cork for…

Love going to Eden medical in Cork for my anti wrinkle injections… dr Claire is absolutely fantastic! Highly recommend!

13 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Thank you so much! We are delighted you enjoy your visits, and we really appreciate your recommendation. We can't wait to see you soon again!

Team Eden Medical.

Noté 5 sur 5 étoiles

The girls in Eden medical are amazing

The girls in Eden medical are amazing, I’ve been getting laser treatments with Lauren and Leah, both of them are highly professional and always have a great experience. Their level of care is excellent and they are always so honest and knowledgeable. Looking forward to my next visit with the girls !

19 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Hi there,
Thank you so much for taking the time to leave such a lovely review. We’re absolutely delighted to hear about your positive experiences with Lauren and Leah. They truly take pride in providing professional, honest, and knowledgeable care, and your kind words mean a great deal to them and to our whole team.
We’re so glad you’ve felt well looked after and comfortable during your laser treatments. We look forward to welcoming you back again soon and continuing to take great care of you.
Thank you again for your support. We can’t wait to see you at your next visit!
Warm regards,
Eden Customer Care Team

Noté 5 sur 5 étoiles

Just love attending Eden Medical Clinic…

Just love attending Eden Medical Clinic Cork. From the moment I step foot in the clinic it is such a warm and welcoming vibe. Girls on reception are so helpful and polite, Dr. Ashling is amazing, so good at her job. Laser clinic also has same calming vibe, Leah and Lauren are amazing..Would not go beyond Eden Clinic Cork

16 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Dear Lorna,
Thank you so much for taking the time to leave such a lovely review. We are absolutely delighted to hear that you feel so welcomed and comfortable from the moment you arrive. Our reception team will be thrilled to hear your kind words, and we’ll be sure to pass on your praise to Dr. Ashling, as well as Leah and Lauren in the laser clinic. Creating a calm, caring, and positive experience for our clients is so important to us, and feedback like yours truly means the world. We’re so grateful for your continued trust and support and look forward to welcoming you back to Eden Medical Clinic Cork again soon.
Eden Customer Care

Noté 5 sur 5 étoiles

Positive experience

Had such a positive experience after attending Eden Medical Clinic recently. All staff are so professional and friendly. Would highly recommend the clinic to anyone

16 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Hi there,
Thank you so much for your kind words and recommendation. We’re delighted to hear you had such a positive experience at Eden Medical Clinic. Our team takes great pride in providing professional and friendly care, and your feedback truly means a lot to us. We look forward to welcoming you again in the future.
Eden Customer Care Team

Noté 5 sur 5 étoiles

Very welcoming environment in Eden

Very welcoming environment in Eden. Staff are always very professional in their approach and strive for the best results. Would recommend to friends.

8 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Dear Norma,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you felt welcomed at our Eden location and that our team’s professionalism and commitment to achieving the best results stood out to you. Your recommendation truly means a lot to us, and we’re very grateful for your support.
We look forward to welcoming you back again soon.
Warmest regards,
Eden Customer Care Team

Noté 5 sur 5 étoiles

Outstanding Service in the Eden Medical…

It is such a warm and welcoming environment in the Eden medical. The doctors are absolutely meticulous in their work. Great results everytime. I would happilyrecommend to everyone.

14 novembre 2025
Avis spontané
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Réponse : Eden Medical Clinic

Dear Deirdre,
Thank you so much for your kind words and thoughtful recommendation. We’re truly grateful that you took the time to share your experience. Creating a warm, welcoming environment and providing meticulous, high-quality care is very important to us, so it means a great deal to know that this came through in your visits. We’re delighted you’re happy with your results and we sincerely appreciate your trust and support.
Warmest regards,
Eden Customer Care Team

Noté 5 sur 5 étoiles

Got BBL and Moxi with Lauren Reilly and…

Got BBL and Moxi with Lauren Reilly and the whole experience from start to finish was so amazing. Lauren was extremely attentive to my skin goals and I have seen great results so far. Will definitely be booking again!

18 décembre 2025
Avis spontané
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Réponse : Eden Medical Clinic

Hi Kate,
Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience with Lauren and that you’re already seeing results from your BBL and Moxi treatments. She truly loves helping patients achieve their skin goals, and your kind words mean a lot to our team. We can’t wait to welcome you back again soon!
Warmest regards,
Eden Customer Care Team

Noté 5 sur 5 étoiles

Great experience in Eden denneys cross…

Great experience in Eden denneys cross Cork , accommodated my rescheduling of appointment and made me feel so relaxed as I was slightly nervous. The Doctors are so professional. The clinic was spotless , good job see you soon, 10 out of 10 👍

12 janvier 2026
Avis spontané
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Réponse : Eden Medical Clinic

Dear John,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that our team in Eden, Dennehy’s Cross was able to accommodate your rescheduling and help you feel relaxed during your visit. Your feedback about our doctors and the clinic means a lot to us, as we always strive to provide a professional, welcoming, and comfortable environment. We really appreciate the 10/10 and look forward to seeing you again soon
Warmest regards,
Eden Customer Care

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