Eden Verandas Avis 

From the beginning it was very easy to deal with Eden Verandas. They have been informative all the way. If anything changed, more than one person would call me to explain. This shows that they care about their customers and respect them. Installation people were on time on both days. They were respectful, kind and hard working. They cleaned up after them which I was not used to since my builder leave the site with rubbish.
Thank you Eden Verandas. Nice to work with professional with customer in mind.

Professional and precise

Eden Verandas have been excellent. The installation went to plan and the workmanship was first-class.

My only criticism is that there seems to be a lack of communication between departments;

Lovely awnings, they look great. Just waiting on the electrician to attend site so that they can be hard wired but unfortunately there is a delay due to COVID.

Friendly staff always willing to answer questions.
The product itself is great, I decided to have just a glass roof fitted and I like that I have the option to add walls and doors at a later stage, if I choose to. Both the delivery and installation were on time and I couldn't be happier.

For the quality of verandas the sell, Eden we the most competitive for pricing. Easy to deal with and worked around my availability to do the install.

Great customer service all the way through the process

We recently had a veranda installed by Eden. We are very happy with the surveying and installation. Our only criticism is with the admin. which was slow at times and occasionally difficult to access. We would recommend the company acknowledging that "it is not cheap".

Theawning cassette is fairly unobtrusive and they colour matched it to our Bi-fold doors. The brackets are substantial - also colour matched. The choice of fabric is extensive and the unit size can be adjusted to fit. The unit was made and delivered as planned before xmas ready for Jan install. The installers took about 1/2 a day to fix it in place and cleared up all the packaging etc. 2 days after installation an electrician wired it up. If you have an outside socket then they will splice in to that.

From initial consultation to final installation, everyone was extremely professional and helpful. I have to admit that I was somewhat aghast when quoted for the work, but it was explained that Eden Verandas are a top-quality company and their costs reflect this. And so it proved - a very professional job carried out by true professionals.

The verandah was erected 5 weeks later than specified on the order, due to brackets not being available. I do not know why the fabricated bungalow brackets took so long to make, basically square section steel which had to be cut to size, welded and coated.

Did not turn up for appointment. No phone call or email explanation. If this is their level of customer service then it’s just as well we will go elsewhere.

A great company with a superb product.

After many years thinking about a veranda and then deciding that we couldn't possibly have one, Edan surveyed and designed a veranda that could be installed.

Several weeks later Edan delivered and installed the veranda to an excellent standard in a day.

Superb customer service, professional and efficient installation, and a product that photos just don’t do justice....brilliant.

We've just had a Glass Room erected oh my its beautiful. Eden are so professional from the Planning right through to the fitting. The Fitters worked so hard to install the Glass Room and were amazing. So if youre thinking about having one installed go for it you wont be disappointed.

Very good all round, from initial contact to sign-off - all went exactly as planned

We have been waiting 2 months for a promised visit to make good our paving slabs after the install. The awning motor has a mind of its own and now the awning won't come out. Been like this from day 1, worked ok for a while, now doesn't work. The rain/wind/sun sensor is completely random. The awning has come out in rain and has woken us up coming out at 6 in the morning when there is no sun on the sensor. For something this expensive, we are far from happy.

We are very pleased with our new canopy. It does precisely what we were expecting. It is good quality, was fitted very carefully and the service altogether was first rate.

I have no trouble in recommending this company for a fine product and concerned, courteous and complete service

Fantastic retractable awning

Excellent service from Eden Verandas. The surveyor who came round to measure up and discuss our requirements was very knowledgeable. Our order was delivered and fitted within the time frame and everything went smoothly. Our retractable awning is brilliant. It looks amazing and is sturdy. If only we had a better summer! Highly recommended.

After a few hick ups that were easily solved we have a beautiful and Stunning especially made glass veranda at the side of our house. With it not being a standard size we were worried how it would turn out but we had no need to worry . People have already commented on it looking like excellent quality. Everybody has been great from beginning to the end. The guys that built it explained everything and cleaned up after themselves. All we have left to do is enjoy it and maybe in the future add to it .