EE Glazing Ltd Avis 690

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a really friendly likeable salesman who wasn’t pushy like some companies and did us a great deal on top rate A+++ windows and front door. Fitters turned up on the day and were faultless with cl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish I have been impressed with EE Glazing. Josh came to our house to discuss options, he was professional, honest and easy to talk to. There was no hard sell and we felt at ease. O... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had 5 windows, 4 of which are very large replaced today by the brilliant team of Darren, Simon & Cameron. Team on installation where quick, extremely efficient & tidied up well behind themsel... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Perfectly adequate windows and doors but extremely aggressive marketing - I felt pressured into timescales that were not suitable for me as a newly postpartum mother and since then I have had phone ca... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Installateur de double vitrage
  2. Équipement et installation de conservatoire
  3. Fournisseur de portes
  4. Fournisseur de fenêtres PVC
  5. Entrepreneur en toiture
  6. Service d'installation des fenêtres

Écrit par l'entreprise

EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

690 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Great experience from sales to fitting

We had a really friendly likeable salesman who wasn’t pushy like some companies and did us a great deal on top rate A+++ windows and front door. Fitters turned up on the day and were faultless with clean installation and thoughtful with rugs laid down and proper clean of all windows and doors and clean up of their work area. Proper service for quality windows and doors at great price, highly recommended!!

16 avril 2026
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Réponse : EE Glazing Ltd

Thank you so much for your kind words and detailed review. We’re delighted to hear you were happy with both the service and the installation. I’ll be sure to pass your comments on to the team. Many thanks.

Noté 4 sur 5 étoiles

Very pleased with the window and doors-…

Very pleased with the window and doors- completed in 4 hours. Good professional installation and we are very pleased with the works

14 avril 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share your review with us. We are pleased to hear you are happy with your recent installation with us! Many thanks.

Noté 5 sur 5 étoiles

Polite, efficient, friendly

From start to finish I have been impressed with EE Glazing.
Josh came to our house to discuss options, he was professional, honest and easy to talk to. There was no hard sell and we felt at ease.
Our surveyor came round a few days later to double check all requirements- I cannot remember his name but again, very professional and was conscientious when it came to not taking up too much of our time.
Install day today was done by Darren, Simon, Cam, Keith and Niall. All very polite and respectful of our property and furnishings. Very efficient, arrived on time.

14 avril 2026
Avis spontané
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Réponse : EE Glazing Ltd

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience.
It’s great to know that Josh made you feel comfortable and well-informed without any pressure, and that our surveyor ensured everything was carefully checked while respecting your time. We’ll also be sure to pass on your kind words to the installation team—they’ll be pleased to hear their professionalism made a great impression. Many thanks.

Noté 5 sur 5 étoiles

No problems

No problems, very polite team and have completed a exelant job and we are very happy with the work. Thank you.

13 avril 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share your positive review with us. We are so pleased to hear that you are happy with your recent installation. Many thanks

Noté 5 sur 5 étoiles

Great job on a big challenge

Just had 5 windows, 4 of which are very large replaced today by the brilliant team of Darren, Simon & Cameron.
Team on installation where quick, extremely efficient & tidied up well behind themselves, a couple of small bits of old windows were missed due to being hidden in the Fir tree patch. Offered help moving anything I had moved back, protected the furniture left in the rooms.
Was pleased with the price as it was better than others quoted 4 years ago for windows that were over 30 years old & needed replacing.
Any contact made so far has been answered & dealt with promptly.
Looking forward to seeing the difference the new windows make.

10 avril 2026
Avis spontané
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Réponse : EE Glazing Ltd

Thank you for taking the time to leave us a review of your recent installation. We’re delighted to hear that you had a positive experience. We appreciate your understanding regarding the small missed pieces and are glad the team could assist where needed. We’re also pleased that you found our pricing competitive and that all communication has been prompt and helpful throughout the process. Thanks again!

Noté 5 sur 5 étoiles

Experience fitters

The two men done a lovely job on our windows very clean workers we thank them so much

9 avril 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share the positive experience of your recent installation. We are pleased to hear you have been impressed with the products and service received. Many thanks

Noté 5 sur 5 étoiles

The two window fitters were excellent

The two window fitters were excellent. What I thought was going to take two days they completed in
one. Very happy with the result and I would thoroughly recommend EE Glazing.

9 avril 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share the positive experience of your recent installation. We are pleased to hear you have been impressed with the products and service received. Many thanks

Noté 5 sur 5 étoiles

Window / door fitting

Today we had 9 windows and a door put in,the team were great from start to finish. Not a speck of dust or dirt left behind. Darren, Simon, Cameron, and oli you were great. Such a happy group too. Thank you

Torpoint
Cornwall

9 avril 2026
Avis spontané
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Réponse : EE Glazing Ltd

Thank you for taking the time to share the positive experience of your recent installation. We are pleased to hear you have been impressed with the products and service received. Many thanks

Noté 5 sur 5 étoiles

Big thank you to Darren

Big thank you to Darren, Simon and Cameron who work for EE Glazing. They fitted a new patio door this afternoon but there were a few surprises that they did not expect. They were polite and professional. When the job was complete they tidied up and left the place clean. I would highly recommend this company.

8 avril 2026
Avis spontané
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Réponse : EE Glazing Ltd

Thank you for your sharing your review. We’re so glad to hear that the team looked after you so well and handled everything professionally. Many thanks for taking the time to leave your positive feedback.

Noté 5 sur 5 étoiles

Very happy customers!!

Excellent service, quality finish!
Sales team were professional, friendly & not pushy! Surveyor was professional & knew his stuff!
Order placed, manufactured & fitted without hassle!
Fitters were courteous, accommodating, fast & clean!!
Quality of products excellent!
Overall 'top job' from start to finish!!

23 mars 2026
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Réponse : EE Glazing Ltd

Thank you for the fantastic feedback! We’re really pleased to hear you were happy with the whole process from start to finish and we will be sure to pass your kind comments on to the team—much appreciated!

Noté 5 sur 5 étoiles

The reason I have given 5 star rating…

The reason I have given 5 star rating is the professional way the installer carried out installing the Windows and the way he tidied up when the task was completed

2 avril 2026
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Réponse : EE Glazing Ltd

Thank you for your review. We’re delighted to hear you were pleased with the installation and the care taken to leave everything clean and tidy. Your feedback is greatly appreciated. Many thanks

Noté 4 sur 5 étoiles

Good job

Polite, efficient, quick, cleaned up afterwards and took the rubbish away.

31 mars 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share your review with us. We are pleased to hear you have been impressed with the service you have received. Many thanks

Noté 5 sur 5 étoiles

Accurate and professional service

Accurate and professional from start to finish. There is nothing I could fault and I'm extremely happy with the provided service. Every person who worked on my project was great! Thank you

1 avril 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share your feedback with us! We’re really pleased to hear everything met your expectations and that you’re so happy with the service. We’ll be sure to pass your feedback on to the team!

Noté 5 sur 5 étoiles

The blokes who came down outstanding…

The blokes who came down outstanding job clean tidy and very respectful very pleased with the window

1 avril 2026
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Réponse : EE Glazing Ltd

Thank you for your review. We are pleased to hear you have been happy with the products and service you have received and we will be sure to pass this on to the installation team!

Noté 5 sur 5 étoiles

Good windows at a good price

Very pleased with the windows and service from EE Glazing
From the polite rep to the installers.
Thank you

1 avril 2026
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Réponse : EE Glazing Ltd

Thank you for sharing your feedback with us. It is great to hear you have been happy with the service and the products you have received. We will be sure to share this with the team involved. Many thanks

Noté 1 sur 5 étoiles

Pushy sales tactics, borderline harassment

Pushy sales tactics with an added sob story or two by the salesman.
The classic “limited time offer” to get you to buy.
Price wasn’t even great and came away from the experience feeling like we’ve been had and feeling pretty stupid for falling for the sales tactics. Window salesmen are worse than car dealers.

I would’ve let this slide and not left a review, but the window was fitted about three years ago and they still contact myself and my wife to sell us more windows, despite saying that we were unhappy with the service and clearly saying “please delete my details from your system”. The same salesman would also come to the door every month or so with the classic “we’re doing work on your neighbours house”, seeming to forget how many times he’s knocked. We have since moved out of the county and clearly stated this also, yet they keep calling. They have called several times over the years and will not give up, even after being blocked they just call back on a withheld number.

I will be making a formal GDPR complaint

1 avril 2026
Avis spontané
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Réponse : EE Glazing Ltd

We are sorry to hear you have been disappointed. We have requested further details from you via Trustpilot, in order for us to remove you from our database. Alternatively please email us at info@eeglazing.co.uk with a request to remove your details from our database and we will be happy to do so for you.

Noté 5 sur 5 étoiles

Two very good workers

Two very good workers
If we require more work doing we would like these two back

1 avril 2026
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Réponse : EE Glazing Ltd

Thank you for taking the time to share your review. We are so pleased to hear you were impressed with your recent installation and the worked carried out by our team. Many thanks

Noté 5 sur 5 étoiles

Quotation from EE Glazing

We recently had Ed Taylor from EE Glazing come round and I just wanted to say how impressed we were.

From the moment he arrived, he was polite, easy to talk to and just a genuinely nice guy. He explained everything clearly without overcomplicating things, and was happy to answer all the questions we had (there were quite a few!).

What really stood out was that he didn’t rush us at all. He even took extra time on a Sunday afternoon to go back through everything with my wife so she felt just as comfortable and informed, which we really appreciated.

At no point did we feel pressured, he listened to what we wanted and just gave honest, helpful advice.

All in all, a really positive experience. Great customer service and a credit to the company.

29 mars 2026
Avis spontané
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Réponse : EE Glazing Ltd

Thank you for your wonderful feedback! We’re so pleased to hear how positive your experience was with Ed. It’s great to know he took the time to make sure everything was clear and comfortable for you both. We’ll be sure to pass on your kind comments. Many thanks.

Noté 5 sur 5 étoiles

Superb service throughout

Superb service throughout. Hassle-free initial meeting, survey and fitting. I have followed up on having windows changed by now replacing my conservatory roof with this company. Excellent prices too, particularly the roof as now an existing customer.

13 mars 2026
Avis spontané
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Réponse : EE Glazing Ltd

Thank you for your great feedback! We’re delighted you chose us again and that you’re pleased with both the service and your new conservatory roof. We appreciate you taking the time to share your review. Many thanks

Noté 1 sur 5 étoiles

Deleted review

I originally posted quite a lengthy and detailed review that has since been deleted, so in the interest of transparency and the fact that I refuse to be silenced by a company who are happy to employ men that make you uncomfortable in your house because of pressure selling, here is a shorter version. I had a new door fitted by them in November 2024, I then had to call them out again last year around July/September I think as the door wasn't shutting properly and they had to make adjustments.
However, in January 2025 an appointment for a quote was pushed on me by the sales team as I'd mentioned getting a couple of windows done in the future. It was arranged for after work and when I arrived home he was there already after having rang my doorbell 3 times because he didn't believe I wasn't in. I was given a quote to which I thanked him, then he got visibly angry at the fact I wasn't taking him up on it there and then. What followed was a phone call to the office and another angry man who was shouting over the phone. The phone was then pushed towards me and the man sitting in my house then started demanding I repeat my excuse for not accepting the quote at that time. Pressure selling is a disgusting tactic, and I can see how people agree to things under these conditions because it is genuinely horrible to be made to feel like that in your own home.

28 mars 2025
Avis spontané
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Réponse : EE Glazing Ltd

We’re sorry to read your comments and take feedback seriously.
We would like to clarify a few points, as the experience described does not reflect how we operate. Our team are to conduct themselves professionally at all times, and we do not condone any form of pressure selling or inappropriate behaviour in customers’ homes.
All of our appointments are arranged in advance and confirmed over the telephone, giving customers the opportunity to reschedule or cancel if needed. Our quotes are also provided on a no-obligation basis, and remain valid for 12 months, giving those customers who do not wish to go ahead straight away, the chance to consider before going ahead.
Please also note that all calls made through our office are recorded. We have no reason for any member of our team to behave in the manner described, and we would welcome the opportunity to review this properly. If you are able to provide the date and approximate time of the call, we will gladly investigate this in full.
With regard to the appointment, where our representative arrived slightly early and rang the doorbell a couple of times. We always aim to be punctual for our customers and, where possible, would rather arrive early than keep anyone waiting, but we are sorry if this upset you any way.
We would also like to clarify that we are unable to remove or delete reviews from Trustpilot. Reviews can only be removed by Trustpilot themselves, and only where they are found to breach their guidelines.
We are sorry to read that you have been disappointed by your experience with EE Glazing, we hope this answers each of your concerns.

We are always committed to resolving any genuine concerns and improving our service, so we would encourage you to contact us directly with further details so we can look into this thoroughly.

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