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Effortless Lifestyle mission is to effortlessly style lives again. We connect people with thoughtful, well-designed products to help streamline their day, declutter their space, and carve out moments of me-time when they need it most. Our curated collections of versatile fashion, elevated comfortwear, cleansing self-care, and smart home technologies filter out life's noise. By lifting some of the everyday burden, we empower our customers to focus on what matters - bringing more ease, joy and balance into their lives
71-75 Shelton Stre, WC2H9JQ, Greater London, Royaume-Uni
Avoid. Poor-quality, drop-ship items from China fronted by what appears to be a one-man band ("Luke"). As others have noted returns go to China and even then that does not mean you get your money back. You have been warned!
Shirts are not the same quality as adverstised on the website. Size are too small even for someone like me who is smaller/thinner than average person.
Items that need to be returned are to be shipped to China which costs more than 20 GBP at cutomers expense.
AWFUL CUSTOMER SERVICE MONEY TAKEN 3 WEEKS ON NO T SHIRTS SENT
Réponse de Effortless Lifestyles
Dear James,
We deeply regret that your experience with Effortless Lifestyles has fallen short of the exceptional service we strive to provide. Please allow me to express my sincerest apologies for any inconvenience or frustration this delay in delivery has caused you.
First and foremost, I want to assure you that providing a seamless and truly effortless experience for our valued customers is our top priority. We clearly failed to meet your expectations in this instance, and for that, we are truly sorry.
While the order was shipped in accordance with our stated policy of 8-16 business days for delivery once dispatched, we understand that any delay can be frustrating, regardless of the timeframe. Rest assured, your order is currently in the final stages of the delivery process within the UK, and we are doing everything in our power to ensure it reaches you as swiftly as possible.
We deeply value your patronage, and we hope that this unfortunate experience will not deter you from considering Effortless Lifestyles for your future needs. Please know that we are committed to learning from this situation and implementing measures to prevent similar occurrences in the future.
Once again, we sincerely apologize for falling short of your expectations, and we look forward to the opportunity to regain your trust and deliver the exceptional service you deserve.
Sincerely,
Customer Experience Representative
Effortless Lifestyles
I ordered a coat from this company it was to small and damaged it was costing me £27 95. to return to China I contacted effortless lifestyle and they got me sorted very quickly the guy Luke that dealt with my complaint was very helpful.
Réponse de Effortless Lifestyles
Dear Jill,
Thank you so much for the wonderful feedback! I'm thrilled to hear the product was delivered quickly and matched the description perfectly. Providing a seamless, satisfactory experience is our top priority at Effortless Lifestyles.
I'm grateful you took the time to let us know the delivery and product quality met your expectations. Positive feedback like yours lets us know we're on the right track in delivering the high-quality products and service our customers deserve.
Please don't hesitate to reach out if there is anything else we can assist you with. We value your business and look forward to serving you again in the future with many other affordable products!
Best regards
Luke James
I don’t recommend using this site.
You can only have a full refund if you return the item back to China which will cost you at least £25.00
I took the item to the post office to return it and was told it would cost £20 without tracking and £25.00 with tracking so it does cost that much
Réponse de Effortless Lifestyles
Dear Alvine,
I'm very sorry to hear you are unsatisfied with your recent experience. Providing excellent customer service is of the utmost importance to us at Effortless Lifestyles. I understand that our refund policy, which notes additional charges for a refund, may not have met your expectations (This does not mean £25.00). However, we offered a replacement product as a gesture of goodwill, which would have left you with two full excellent products from our store.
We value your business and want to ensure you are completely satisfied. Please let me know if there is anything else we can do to improve this situation.
Best regards,
Effortless Lifestyles Customer Service
Lovely jacket and good quality also! Ordered 2 sizes and got a quick refund for the size I returned.
Réponse de Effortless Lifestyles
Thank you ! Pleased you are happy with your product.
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