I purchase (UAE ) code 20$ , they sent code not working for us or I don't know, I did call no one answer, and this is a jock So what dose it means when I order a use code and you sent me us can... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered 2 Playstation store codes and instantly recieved them in my downloads page. I then found out one of the codes is empty, I contacted support and they fixed the issue in 30 minutes or less. I... Voir plus
L'entreprise a répondu
trust worthy website the website is trust worthy but my issue is with how long it takes to deliver the codes, it takes 1 hour which is much longer period of time than the advertised 15 minutes. other... Voir plus
L'entreprise a répondu
I tried to purchase a virtual visa card multiple times, but each time I received a refund without explanation. The website did not mention any cards being sold out. I tried to purchase at least three... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A revolutionary place for digital codes developed and served by gamers for all gamers! We combine the best prices with fast instant and trusted digital download, so you can start playing your favorite games immediately. 99% satisfaction rate within our more than 20,000 customers. Never the less we are distributing digital contents and wallet top up including PSN, PS Plus, Xbox Live credit, Xbox live gold membership, Steam Cards, iTunes, Facebook cards, google play and much more. Our Vision to be e-commerce Electronics leader in MENA Region Our Mission is the highest Customer Satisfactions with a world class e-commerce Service.
Coordonnées de contact
Block 57, District 9 - ElObour, 11772, Cairo, Egypte
- +201010211119
- CustomerService@egynewtech.com
- egynewtech.com
4,4
Excellent
244 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Price is very high and the time of…
Price is very high and the time of processing took some time.
To illustrate the reply below what I experienced from the site specially it the first time to deal with it and it is an intangible item I tried to contact you by writing over the WhatsApp with no reply till I tried to phone you with no reply but I got a reply over the WhatsApp. Second thing I requested the card in Euro with an exaggerated price which was acceptable to me to be provided in 15 min. from confirmation which took quite time and if it’s preferable to be processed in USD as illustrated in your reply then it has to be written on the card description.
30 novembre 2023
Réponse de EgyNewTech.com
Hello and sorry that we didn't meet your expectation. Please check the prices in USD you can switch the currency of the website to USD from the upper left corner. USD prices is almost in the average prices range of the global websites. and still we offer and customer decide from where to buy.
Regarding it take time please check again and read the hint beside the product and in our terms and condition and your both orders fulfilled in less than 90 min which is within the time range specified in the note.
15 MIN DELIVERY
Receive your code once your order approved by an admin this usually take 15 - 90 Min. in most cases, Restrictions applied in some rare cases and it may take up to 24 hours, read full policy in our FAQs and Terms and conditions.
thanks and looking forward to serve you better.
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Reply to your edited review:
Regarding whats app messages usually replying to messages, emails, Facebook messages is not instantly and this is normal in our human life specially when you are replying to a huge amount of messages daily also we are using whats app business in different devices to cover this amount of messages and this is completely separated from phone calls. so for replying to your message on what's app with 15-20 min I think it's normal specially when we had an auto message mentioning that.
for the second point still it's written clearly that it take from 15-90 min to deliver the code within working hours.
Sorry to hear that you didn't receive the service you deserve and we will work hard to continually improve our services to meet your expectation
Réponse de EgyNewTech.com
Thanks ya Doctor ❤️
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
I don't get what I ordered and my money
18 octobre 2023
Réponse de EgyNewTech.com
Hello, We are sorry to hear that your order has been canceled and your money has been refunded.
As sent to you by email that this item is temporary sold out and due to the current restrictions from the country on using foreign currencies, your order has been canceled and refunded the transaction back to your card.
Best in Egypt
Perfect supplier, very quick in response and delivery for digital codes in minutes, accepts all kind of payments, best in Egypt.
8 octobre 2023
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
شركة محترمه واسعارها كويسه
15 septembre 2023
Réponse de EgyNewTech.com
ألف شكر لحضرتك ونتمنى دايما نكون عند حسن ظنك
I can for search to it.
I have experience for it.
I am doing for yemen soft company.
I have good jobs in my specialty and I love doing my work well
17 novembre 2022
Avis spontané
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Trusted company 👌👌
6 août 2023
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Cannot get a hold of customer service
Well the first time it wouldn't accept my card whatsoever the second time my card was charged and and did not receive a digital download whatsoever then it got refunded a few days later with no explanation I emailed three times to find out what was going on and nobody even got back with me email they just refunded it but they didn't tell me why
14 juillet 2023
Réponse de EgyNewTech.com
Hello Christina, We are really sorry you had a refund for your order. I checked your orders and history of emails and found that your order has been refunded due to a security reject from Mastercard gateway.
Usually they didn't mention the reason as it's an automatic score inside Mastercard gateway but you can try another card with 3D secure and don't use a VPN.
Regarding emails, and as it's written on our website that response to emails is within 48 hours or less as emails can't be instant way of communications due to the volume we do. also we do reply to your email and told you that the refund may take from 2-14 days depend on your bank processing time. you can check your spam, junk folder for our emails if it's not landed in your inbox.
Sorry again for any inconvenience that may cause to you, hope to see you again.
Trust worthy and very professional
3 juillet 2023
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
It depend on some conditions, not all situations are the same please read our full T&C of instant delivery here
https://egynewtech.com/eg-en/terms-conditions
Réponse de EgyNewTech.com
نعتذر لك عن أخذ هذا الأنطباع عن خدماتنا
بعد مراجعه تاريخ طلباتك لم نجد سوى طلبين بتاريخ 3-7-2023 والطلبين مرفوضين من جهه البنك المصدر للبطاقه وليس من جانبنا فبرجاء مراجعه بنكك لمعرفه سبب رفضهم للمعامله
ولذلك لا توجد خدمه قدمت من طرفنا تجاهك لتكون أسوء خدمه فى العالم نتمنى ان نخدمك بخدمه تليق بك بعد موافقه بنكك على تنفيذ المعامله
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يعنى حضرتك ما لقيتش رد علينا ان المعامله مرفوضه من بنكك فا بدل ما تعدل التقيم تروح معدل طب هاتوا فلوسى - هو احنا ماخدناش منك فلوس علشان نرجعها
المعامله لما بتترفض من البنك بتتحط اون هولد لمده 14 يوم وبتترد اتوماتيك لوحدها على حسابك تانى والبنك بتاعك عارف الكلام ده كويس لان ديه قوانين عالميه من ماستر وفيزا
وحضرتك ولا كلمتنا ولا بعتلنا رساله على الواتس مثلا ولا الماسنجر ولا ايميل تسأل فيه على اى حاجه واحنا ما ردنيش عليك مثلا علشان تلجأ انك تحط تقيم نجمه وتكتب شكوتك ولا هيا أذيه وخلاص
حضرتك ارجع للبنك بتاعك وأسالهم لو فى معاملات مجنبه وهتترد امتى وده برده من عندهم مش من عندنا
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عفوا انت احنا بنرد على كل الرسائل سواء الواتس او جوجل او رسائل الفيس او الانستجرام وعلى جميع الأيميلات ولا نتجاهل اى رساله او ايميل وحضرتك تانى يوم من رفض المعامله بتاعتك روحت كاتب التقيم ده حتى ما فيش فارق وقت من طلبك والتقيم علشان تبعتلنا اى رساله
وبناء على رقم هاتفك وايميلك المسجلين فى الطلب رقم 544319 لا يوجد اى رسائل منك الينا ومازال ردنا كما هو ان حضرتك ترجع للبنك بتاعك حيث لا يوجد اى معاملات لدينا منك وان الثلاث طلبات الخاصه بك مرفوضه من قبل البنك المصدر للبطاقه نواصل مع البنك بتاعك
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يافندم اللى فى الصوره ده مش حسابنا على الواتس اصلا ولا الأرقام ديه فى تسلسل ارقام الطلبات بتاعتنا الواضح ان حضرتك بتتكلم عن شركه تانيه مش احنا حضرتك اتأكد الاول ان اللى بتديله تقييم هو نفس المتجر اللى انت مشترى منه
ممكن حضرتك تقولنا هنا رقم الواتس بتاع الشركه اللى انت بتكلمهم والبريد اللأكترونى اللى حضرتك بعت عليه واسم الويب سايت اللى حضرتك بتتكلم عنه
Great service except that code delivery…
Great service except that code delivery is not instant it takes some time.
13 juin 2023
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
I checked your order and found it completed as you placed your order @ 1:22 AM after our working hours and order approved at 8 AM once we start our working hours.
We are sorry for any delay in delivering the code as digital codes is instantly added to your download automatically once you pay by credit card, In a very rare cases it may take up to twenty four hours to add the code to your account as mentioned in our FAQ, Product description and terms and condition on the website – read more details here https://egynewtech.com/eg-en/terms-conditions
And this, if your order need more security check or if the codes for the item you bought sold out from the server and it take some hours to restock it. Please check the following link for full details of other payment methods delivery https://egynewtech.com/eg-en/frequently-asked-questions
In your case your order was need manual upload for the code as it was sold out over the night and no one from the staff was available at 1:22 AM to check and see your order, which is done as soon as one of the employees arrive and complete your order. In future orders code will be added automatically to your downloads once paid if it’s marked as Instant delivery and without the need of this security check again and this as far as there is no unusual behaviors in your account.
Thanks for your order, hope to always serve you better.
Best customer care
Had a problem with receiving a code of a prepaid card and they took care of it and were very helpful.
7 juin 2023
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
it was a little late in deliverance
3 juin 2023
Réponse de EgyNewTech.com
Hello Hazem,
Thanks for your feedback, I checked your order and found it completed, your digital code already added to your download section inside your account.
We are sorry for any delay in delivering the code as digital codes is instantly added to your download automatically once you pay by credit card, In a very rare cases it may take up to twenty four hours to add the code to your account as mentioned in our FAQ, Product description and terms and condition on the website – read more details here https://egynewtech.com/eg-en/terms-conditions
And this, if your order need more security check like being new customer with a first order and must pass the risk assessment score, Please check the following link for full details of other payment methods https://egynewtech.com/eg-en/frequently-asked-questions
In your case your order was need manual approval for security issue as this was your first order, which is done as soon as one of the employees complete verifying your payment. In future orders code will be added automatically to your downloads once paid without the need of this security check again and this as far as there is no unusual behaviors in your account.
Thanks for your order, hope to always serve you better.
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Fast digital delivery
16 mai 2023
Réponse de EgyNewTech.com
thanks, looking forward to always serve you better.
Product is genuine and as advertised
Product is genuine and as advertised. However, delivery (digital code) took longer than usual.
5 mai 2023
Réponse de EgyNewTech.com
thanks for the rating and for your feedback, I checked your order and found that this was your first order. and as mentioned in our terms and conditions that first order usually take longer time as it must pass through a security check to prevent any fraudulent transactions.
You can ready our full terms and condition from our website
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