This company is a scam. They claim to provide a 45 Day Money Back Guarantee, No-Hassle Returns, and have extremely misleading ads- even showing a TrustPilot rating of 5 stars (the actual ratin... Voir plus
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Lisez les avis des autres
Do not buy from this company! The posture corrector that I received reeked of chemicals that I immediately put it back in the package after my throat swelled up and burned, which lasted for several ho... Voir plus
Ordered a knee brace as a friend gave me one of his, so I wanted to match it, and it had a tear in it. Sent a photo after 3 emails; never heard from them again. There website sucks and all it is is to... Voir plus
I got this posture corrector because I've got a rotator cuff impingement, and my ortho told me fixing my posture would help. Honestly, this thing has helped me more than anything I could've done on my... Voir plus
1,8
Bas
65 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
does not fit!!
does not fit!!
no instructions how to put on!!!
wont refund money I spent on order
12 avril 2025
Avis spontané
Réponse de Eicgo
Dear ROBERT
We’re very sorry to hear that your Eicgo™ brace did not fit and that the instructions were unclear. We completely understand how frustrating this must be.
We would like to make this right. To process your refund or provide guidance for proper use, could you please provide your order number or the email address used for your purchase to support@eicgo.com? Once we have this information, we will ensure your concern is resolved promptly.
Your satisfaction is very important to us, and we appreciate your patience while we work to address this issue.
Warm regards
Never Received Package…Customer Service Ghosted Me
When I was notified the package shipped the tracking number given never would pull any information up, even after waiting several days to give it time to update. Then when I reached out to customer service after a few weeks (I surmised it was shipping from overseas so wanted to allow that kind of time to pass as well) the rep that emailed me informed me that my package was delivered and sent me a screenshot of the tracking details I never even had access to. I then told them I never received the package and attempted to verify my shipping details. They responded asking me if my item could have been stolen (which let’s be frank, is ALWAYS a possibility) to which I replied maybe but not likely as I have a Ring camera, no issues with stolen packages, etc. then when I asked if I could have a replacement or a refund, they just stopped answering me. I’ve sent two more emails asking again for a replacement or a refund with a threat to file a fraud claim with my financial institution with still no response. This is giving scam BIG TIME so buyer beware!
27 février 2025
Avis spontané
Réponse de Eicgo
Dear Sade
We are very concerned about your experience and sincerely apologize for the frustration this situation has caused. We take every report of missing packages seriously and want to resolve this matter for you as quickly as possible.
To help us investigate and provide a solution, could you please provide your order number, the email address used for the purchase to support@eicgo.com, and the shipping address associated with the order? Once we have this information, we will review your case immediately and work to arrange either a replacement or a refund as appropriate.
We truly value our customers and appreciate your patience while we work to resolve this issue.
Warm regards
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