Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
A bit later than scheduled but that suited us well. A knowledgeable and helpful conversation, empty and left v tidy
L'entreprise a répondu
Very efficient, on time and cost effective We called Ekoflow on Thursday to book our service and emptying of our system. They arrived on Tuesday the following week The staff are very polite v... Voir plus
L'entreprise a répondu
Telephoned Ekoflow mid morning Very helpful Tanker arrived 4pm same day! Driver extremely helpful & tanks emptied as required. Not overpriced. Definitely recommend.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Coordonnées de contact
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, Royaume-Uni
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4,9
Excellent
658 avis
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A répondu à 100 % de ses avis négatifs
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Réponse de Ekoflow Ltd
Thank you for taking the time to leave us a positive review Mother Maria!
It was a very complicated work package…
It was a very complicated work package and some of the new sewage pump was not compatible with the old set up. They have a young team who are so positive and ‘think outside of the box’ .
I have already recommended the team to someone else in our beautiful village of Dyrham.
Ekoflow will do well. Thanks so much
13 juin 2025
Avis spontané
Réponse de Ekoflow Ltd
Hi Roy,
Thank you so much for taking the time to leave us a positive review!
We're pleased that our engineers were able to use their years of experience to resolve your ongoing issues and will ensure we pass on your praise.
We'll look forward to completing annual service next year.
All the best.
Réponse de Ekoflow Ltd
Hi Dean, thank you for your kind words. We will ensure these are passed on to Martin!
As always very professional and a…
As always very professional and a pleasure doing business with them.
4 juin 2025
Réponse de Ekoflow Ltd
Hi Harry, thank you for taking the time to leave us such a positive review! We'll look forward to working with you again in the future.
Very competitive
Great service all round and a fast turn around as I needed it done quickly.
Well done team!
4 juin 2025
Réponse de Ekoflow Ltd
Thank you for the great feedback! We're really glad we could provide a quick turnaround and deliver the service you needed in time. We'll be sure to pass your kind words on to the team!
Absolutely fantastic
Absolutely fantastic, from start to finish. Explained everything fully, superb service. The guys were polite , tidy and always on time . Best company we have used for any work in years , highly recommend
2 juin 2025
Avis spontané
Réponse de Ekoflow Ltd
Hi Julie, thank you so much for leaving us a review. It's great to know the team was polite, punctual, tidy, and communicative throughout. Your kind words and recommendation mean a lot to us – we're truly grateful and always here if you need us again!
Came on time and worked hard to sort…
Came on time and worked hard to sort out the issue - which the engineer did.
5 juin 2025
Réponse de Ekoflow Ltd
Thank you for your feedback! We're really pleased to hear that the engineer arrived on time and was able to resolve the issue efficiently. We appreciate you taking the time to share your experience and are always here if you need us again in the future.
A first class service...
We have been very impressed with Ekoflow. Our first contact with Imogen was comprehensive as we stated our situation. She immediately understood and acted and within a day a meeting was set up. The site visit was carried out with very good attention to detail and followed up with a report, again within 24 hours. This is truly a first class service.
4 juin 2025
Réponse de Ekoflow Ltd
Hi Juliet,
Thank you for your wonderful feedback! We’re so pleased to hear that your experience with Ekoflow—from your first conversation with Imogen to the site visit and follow-up report—met your expectations. We truly appreciate your support and look forward to working with you again in the future.
We have used Ecoflow for some years
We have used Ecoflow for some years. They have serviced and replaced a very old macerating pump efficiently and effectively. The new pump has just been checked and a verbal report on its functionality given. I would not dream of using anyone but Ekoflow for servicing or repairs. Pleasant workers too who know what they are doing.
29 mai 2025
Avis spontané
Réponse de Ekoflow Ltd
Thank you for your continued trust and support over the years! We're so pleased to hear that you've been happy with the servicing and replacement of your macerating pump, and that the recent check-up met your expectations. We'll ensure your kind words are passed on to the attending engineers and will look forward to servicing your system again next year.
Excellent and thorough service
Excellent and thorough service provided by Ekoflow who emptied and serviced our sewage treatment plant. Highly skilled and knowledgeable, they provided advice regarding on going maintenance of the system. First time we have used Ekoflow, will definitely continue to use them in the future.
22 mai 2025
Avis spontané
Réponse de Ekoflow Ltd
Thank you so much for your kind words! We're really pleased to hear that your first experience with Ekoflow was a positive one. We'll look forward to working with you again in the future.
Ekoflow - Clearly the best....
As usual, the Ekoflow team arrived on time and got on with the annual servicing and emptying of our sewage treatment plant. I was pleased to see that Ekoflow now have their own tankers so servicing and the emptying of the plant is now wholly their responsibility; in previous years, a third-party company completed emptying.
All of the staff who attended were very friendly and professional and kept me aware of what they were doing and why they were doing it. The annual servicing and emptying were completed in about an hour.
I was advised that part of the overflow pipe was slightly backing up water and could benefit from high pressure jetting. I agreed the quote which was provided on-site and an appointment was made for the following afternoon. As James had a cancelled appointment he phoned and offered a visit in the morning which I accepted. He arrived shortly afterwards and completed the jetting operation quickly and without any mess.
Thanks also to Imogen who co-ordinates everything back at the office and was extremely helpful when I called with a couple of queries.
Ekoflow have exceeded my expectations and I will definitely use them in the future.
23 mai 2025
Avis spontané
Réponse de Ekoflow Ltd
Hi Maurice,
Thank you so much for your detailed and kind review!
We're delighted to hear that you were pleased with the service provided by the Ekoflow team, and that our new in-house tankers helped streamline the process for you this year. It's great to know that James, Imogen, and the rest of the team delivered a friendly, professional service and kept you well-informed throughout.
We truly value your trust and continued support, and we're especially glad we could exceed your expectations.
We look forward to working with you again in the future!
First service experience
Having just returned from holiday the office was really helpful in confirming arrangements for my service.
Service Technician Nathan arrived punctually, was pleasant and very informative.
Good experience.
20 mai 2025
Avis spontané
Réponse de Ekoflow Ltd
Hi Mark,
Thank you for taking the time to leave such a positive review!
We are so pleased that you have had a good experience and are happy with our process from start to finish.
We will pass this positive feedback onto our office team, as well as the attending engineer, Nathan.
We look forward to working with you in the future for maintenance!
Ekoflow responded very quickly to our…
Ekoflow responded very quickly to our problem. Elijah visited and fixed our system within one visit. He was professional and very knowledgeable. Would highly recommend.
16 mai 2025
Réponse de Ekoflow Ltd
Hi James,
Thank you for taking the time to leave a positive review!
We are delighted that you have had an efficient and professional experience with us and are so pleased we could solve the problem.
We will be sure to pass on this positive feedback to the attending engineer, Elijah.
Eckoflow four years on
We have been using Eckoflow for four years now, firstly installing a new treatment plant, serving is quickly arranged and carried out after an email reminder that service is due. When a request was asked for during a routine service an estimate and date for works was quickly given and works carried out quickly and courteously.
3 mai 2025
Avis spontané
Réponse de Ekoflow Ltd
Hi Sue,
Thank you so much for taking the time to leave us such a positive review!
We are so pleased you have been continuously happy with our service for the past four years and that our process is efficient.
We look forward to working with you in the future for maintenance!
Amazing Service
Amazing Service, could not fault this company and everything they did for us. Would HIGHLY recommend to anyone and everyone
13 mai 2025
Réponse de Ekoflow Ltd
Hi Dave and Julie,
Thank you for taking the time to leave such a positive review!
We are delighted to hear that you are happy with our process start to finish and look forward to working with you both in the future for maintenance.
Friendly and helpful
Friendly and helpful. Took a bit of extra time to explain what he did and found.
9 mai 2025
Réponse de Ekoflow Ltd
Hi Roy,
Thank you for taking the time to leave a positive review! I'm pleased you had a friendly and helpful experience with our engineer.
Have been using them for about three…
Have been using them for about three years after moving to a house with small sewage treatment plant. They have always been great. They give a call every year to book in the service. The engineers are always knowledgeable and really nice. Throughly recommend!
7 mai 2025
Réponse de Ekoflow Ltd
Hi Bethan,
Thank you so much for taking the time to leave a positive review!
We're so pleased you recommend our services and we look forward to working with you in the future for maintenance.
Réponse de Ekoflow Ltd
Thank you for the review Katie, it means a lot!
Prompt service
Ekoflow responded quickly to a pump failure and sorted it out straight away. Pleasant engineer and all was left clean and tidy.
2 mai 2025
Réponse de Ekoflow Ltd
Hi Jeremy,
Thank you for leaving us a positive review!
We're pleased our engineer was able to fix your pump failure in a timely manor.
Réponse de Ekoflow Ltd
Hi Craig,
Thank you for taking the time to leave us a positive review!
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