Elavace Avis 175

I have nothing but praise for Elevace. I purchased an investment property with them over 2 years ago and have received a regular monthly income in that time. I found Leah Higginson extremely proactive and helpful and never had a problem getting through to her regarding any concerns I had. More recently I have been in contact with Russell Inns and found him to be both transparent and excellent at communicating any problems and the ways that they will or are being resolved. I have every faith that my investment is sound and would highly recommend Elevace to any potential investors seeking to buy their first property or add to their portfolio.

I am writing this review to express my profound dissatisfaction with the services provided by Elavce Limited. My experience with the company has been far from satisfactory, and I believe it is crucial to share my concerns.

Abena, the solicitor associated with Elavce Limited, explicitly informed me that she had repeatedly urged the company to allow investors to speak with her before making any deposit. Furthermore, she advised me to request a refund, considering the circumstances. Despite following this advice, my attempts to secure a refund have been met with significant challenges.

Promised documentation, including a new contract, has not been provided as agreed upon. This lack of transparency and failure to fulfill contractual and moral obligations have left me thoroughly disappointed and disillusioned with Elavce Limited's service.

Leah Higginson, who initially presented herself as understanding and considerate, has proven to be deceptive. Despite assurances of empathy and flexibility in accommodating changes in customer circumstances, her actions speak otherwise. The level of responsiveness drastically changed once the payment was made.

Notably, my attempts to reach Leah went unanswered initially, and I later discovered that she was supposedly on holiday. However, when I called from a different number, she promptly answered, raising concerns about the sincerity of her commitment to customer service.

In conclusion, I strongly advise potential investors to exercise caution when dealing with Elavce Limited. My experience indicates a concerning lack of transparency, responsiveness, empathy and commitment to customer satisfaction. Until these issues are addressed, I caution anyone considering investing with Elavce to be prepared for the potential loss of hard-earned money.

The team at Elevace are amazing. Courteous, helpful and professional. Their processes are clear and seamless. They make the process of properly acquisition a breeze. Thank you…

Highly recommended Real Estate Company.
Reece Pilgrim is a Highly recommended Customer Relationship Manager.

Our experience:
Initially I was quite worried and not so sure about investing in Real Estate or Property but after few initial discussions with Reece who represented the company Elavace, I was gradually beginning to change my thinking and some of my fears about investments were slowly beginning to disappear.
Reece supported us in every step during the investment process, and also gave us additional confidence by getting a better negotiated price and also better deals than what we started with at the beginning.

I am quite confident with Integras company and Reece is a highly motivated staff who can help one build a property profile. It was a great valuable experience speaking to Reece and the assurance he gave us and he continues to support us.
We also keep getting latest updates on the properties and progress they make during the construction month by month.
Thank you.

Unfortunately after the selling stage the experience was appauling, I found lut that the information provided wasnt reflective of the truth about the property, when the property was near completion, all I get was pressure to complete but the information provided was not the reality. the sales person Kristiane was not responding to emails. Then months later found out she’s left the company but none got in touch and I was t kept in the loop of what was happening. Poor communication once tjey already got what they want and manage to sell you what they want

Being a first-time buyer, I was really on edge about property investment. But team Elavace, with James, Dave, and Kristiane leading the charge, changed all that for me. They took on my endless questions, even after closing time, always making sure I was in the loop. I missed a few deadlines, but they stayed patient, making sure I felt secure. It's not an exaggeration to say they went above and beyond. Close to backing out, they held my hand, answered another million questions, and got me through. I'll be choosing them for my next property journey. Can't recommend enough.

As a foreigner diving into the UK property market, my experience with Elavace and IPG has been positive. Reece's expertise and thorough explanations of the market were invaluable. Kristiane's unwavering support from reservation to contract exchange was exceptional. I am thrilled to continue this seamless journey with them and highly recommend their services to all!

I was very sceptical about investing so later on, but the Team at Elavace were second to none.

Reece, reassured me and held my hand through each process as well as explaining to me layman's terms, the pros and cons to which investment was best suited to my current situation and on the outcome I wanted to achieve in the long term.

I can honestly say 6 months ago I didn't think this would even be a option.

The process through Elavace is easier than you think.

Definitely will recommend them.

We had a fantastic experience purchasing our first buy to let property from Elavace! They were very professional and helpful through out the process. I highly recommend them.

Special Thanks to Kristiane Cooke for close follow up to fill in the gap in a timely manner.

Amazing & very helping every step of the way
Kristiane Cooke helped myself and my partner out throughout the progress of busing our first investment property.

Kristiane helped us understand the paper work
Keeping us updated and most importantly helping the process run as smooth as possible.
I will be using Elavance again

My first investment property and the whole team have been really helpful and patient in answering all my queries. The whole process was seamless.

High level of service.
My 4th property and I wanted to thank again David Mondey an Kristiane Cooke for the high level of service. As usual nothing to complain. See you soon in the UK! I'm looking forward to meet you and to see my investments.

Adam Caldwell has been of great assistance to my fiancée and I. It is our first investment in property and he has been extremely accommodating to our queries.

I am a first time property investor and would like to say Elevace have made the whole process seemless.I kept looking for the catches but so far there are none to speak of.I would like to thank the kind and professional staff with particular mentions for Reece in sales and Russell in progression.They both went the extra mile to help and it was very much appreciated.Looking forward to doing business with you again in the near future.

I recently had the pleasure of working with Elavace for my property investment needs, and I must say it has been a great experience so far.
Since those are my first steps in the buy-to-let market they have been very patient and took me by hand through the process.
Top-notch props to James who has been incredible to assist me.

As a first time buyer the process was overwhelming. However, the team at Elavace and especially Herietta helped me through it the whole way. Step by step every document was handled and I always knew what was needed to progress to the next step. The communication always felt quick, respectful, and I always felt like my concerns were heard. Thank you guys so much!

Very good,helpful and on the ball !!!
Keep it up 👍

I was very impressed with the information I got about purchasing a property through Elavace from Keith and then also from Reece who was very considerate of our situation as first-time buyers. He showed a lot of patience and explained everything so we could understand it. Henrietta also showed great communication to help us pay the deposit. Very impressed and hope to do more business with Elavace in the future!