1132054 I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so... Voir plus
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Lisez les avis des autres
the website was easy to navigate the order process of the phone was one of the smoothest I've ever dealt with. I got a rate that was satisfactory lower than my existing providers rate which made me ha... Voir plus
I was able to complete setting up my account in about 10 minutes, and get the advertised rate that I was interested in. The staff member I spoke with was polite, helpful and efficient. I would recomm... Voir plus
I called this electrical company after a few searches on the internet. My previous provider raised my rate 4-5 cents per KwH when I tried to switch my residence. Electric now was able to provide m... Voir plus
À propos de l'entreprise
Coordonnées de contact
I didn't receive the statement and bill and repersentives were helpful.
1132054
I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so the electricity will be disconneted. I contacted the customer service and explain the issue. They kept telling me that the statement is sent out, and monthly bill was sent out via email as request. But I searched my junk list and inbox, found nothing from Just Energy. They even got name wrong, I guess that is why I didn't receive the emails and mails. The customer serivice eps insisted that I should be responsible for the late fee plus diconnect notice fee. The overall experience with them were very unpleasant and unprofessional.
Just love yall
I love the reminder call it helps a super forgetful person like me. everyone has been very nice. even the guy who helped me was very helpful and very nice.. 1107348
The service is faster and great customer service.
The service is very fast and got the service when needed as promised.
1178489
Very easy and convienant to change service.
I called several companies and Just was the nicest and very professional. I hope the change continues to be top of the line. Thank YOU!
1211294
I had service turned on over the weekend with no hassles.
I have had a great experience so far to date with this company. No issues or problems and my bill has been straightforward and clear. 1144663
Very easy setup and good customer service
Easy to change services. Would recommend to others
1190535
Excellent service when switching
It was easy to switch, did not have to bother cancelling with TXU they did it all for me.
So far so good!
1226322
Great customer service and great rapport with what I needed
I called this electrical company after a few searches on the internet. My previous provider raised my rate 4-5 cents per KwH when I tried to switch my residence. Electric now was able to provide me with a rate I was comfortable with, and they were not pushy salesmen about it! They also checked my credit, and found I did not need to pay a deposit. So far, so good!
1222279
Cheap electricity with good communication about cost and account balance.
I have used this energy company for a few weeks. I enjoy the text updates and daily emails that let me know how much power I have used at what cost, and how much money I have remaining on my account. It is very reliable.
1126973
Happy so far
We just moved into our new apartment and I did a search online and found this company. I set it up and received one bill from them so far and I'm not unhappy with them so far. :)
1184475
Great service - just what I was looking for
I was looking for a good energy company and I was given several options. I chose the best one for my needs. Thank you for your help - quick and easy! 1164475
Very quick to place my order and convenient. great service
1160261 Very quick to place my order and convenient. great service
Outstanding customer service!
I would recommend Just Energy to my friends and family. They always are available if you have questions, concerns or just want to compare there rates with other electric companies in the area they service. 1142883
it was very helpful
i was happy with the service and good experience
1204409
A simple and easy way to switch companies
I was able to complete setting up my account in about 10 minutes, and get the advertised rate that I was interested in. The staff member I spoke with was polite, helpful and efficient. I would recommend this company based on my experience so far.
1209215
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