I got tired of apps that never turned into plans and decided to try a different approach. On PDate.vip the experience felt more solid - women who replied with interest, conversations that kept goin... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
texting with attractive girls is a GOOD thing having the server run smooth is very nice and this actually lets a fellow evaluate hinself in the real world. I love the chats Ive been having!! Super... Voir plus
The first thing I noticed is that the guys are not asking for sex like other sites. This site is for the more socially inclined. Some of us cannot have basic sex because, as in my case, I had prostate... Voir plus
L'entreprise a répondu
My support manager, Daniel, and I get along super well and he is always supportive, understands my needs and also offers great feedback. I really enjoy communicating with him and appreciate his help a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Elenadate is an online dating platform designed to gently enrich your daily life with thoughtful romantic communication. Whether you're starting your morning with fresh energy or winding down at night, this space offers the chance to enjoy light, uplifting conversations that bring emotional warmth and ease. At Elenadate, we believe that every message matters. That’s why our platform emphasizes sincere, comfortable exchanges over expectations or pressure. It’s not about rushing into anything—it’s about the joy of feeling good in the moment and the possibility of a heartfelt connection unfolding naturally. This platform is ideal for individuals looking for romantic energy that fits their rhythm. You’ll find a soft, welcoming atmosphere where your words are met with warmth, and your emotions are always respected. Our goal is simple: to offer a space where romance feels light, accessible, and emotionally meaningful—at your pace, on your terms. With every message, you’re invited to experience something refreshing and emotionally present. Let a heartfelt smile find you on Elenadate.
Coordonnées de contact
Etats-Unis
- support@elenadate.help
- elenadate.com
3,4
Moyen
141 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Registration is split across way more…
Registration is split across way more separate steps than it needs to be!
14 août 2026
Avis spontané
Réponse de Elenadate
Hi Jonathan,
Input like yours helps us identify what needs more attention. If you ever experience any technical issues during registration or need assistance setting up your account, please reach out to our support team at support@elenadate.help, we will gladly help you get started.
Best wishes,
Jen from Elenadate
had to clear my cache just to get the…
had to clear my cache just to get the site working properly again after a crash
14 août 2026
Avis spontané
Réponse de Elenadate
Hi Liam,
We appreciate you letting us know, and we are glad that clearing your cache restored full functionality to the site. If you run into any further technical errors or need additional assistance, please reach out to our support team at support@elenadate.help so we can look into it for you.
Best wishes,
Jen from Elenadate
Hayden reset my password and…
Hayden reset my password and double-checked my account for anything suspicious without making me feel like I was overreacting.
14 août 2026
Avis spontané
Réponse de Elenadate
Hi there,
It's good to know the support felt thorough and considerate throughout, that kind of attentiveness really does make a difference.
Best wishes,
Jen from Elenadate
chatting with people
12 septembre 2025
Avis spontané
Réponse de Elenadate
Hi there,
Glad you're finding people to talk to here, hope the conversations keep going strong.
Best wishes,
Jen from Elenadate
A distressing Kafka-esque end to a year of Elenadate
I continued to use this site for a year despite the high cost. Had several sustained contacts with women who were mostly overseas. Recently, I developed a very strong bond with a woman in the US and was moving toward meeting when last night, having just bought 800 more credits, I was told I was permanently banned and not allowed to re-apply. I have no idea why. No explanation. Can't even get access to the site to follow up. Wrote to my "personal manager" but no response.
After several more days I heard from my personal manager that the mistake had been corrected and I could get back on the site. However, no explanation about what had happened.
10 août 2026
Avis spontané
Réponse de Elenadate
Hi Bruce,
We attempted to reach out through Trustpilot's tools to look into this more closely and offer direct assistance, but unfortunately we haven't heard back. Given the nature of this situation, we strongly encourage you to contact us directly at support@elenadate.help so our team can review this case thoroughly. Your input is extremely valuable in helping us keep the community safe and trustworthy.
Best wishes,
Jen from Elenadate
Burned through my starter credits just…
Burned through my starter credits just exploring the interface, nothing left for an actual conversation.
30 juillet 2026
Avis spontané
Réponse de Elenadate
Hi Leo,
Certain paid features are what keep the platform running safely and smoothly for everyone. If you'd like to learn more about credits and packages, our team is happy to walk you through the options at support@elenadate.help.
Best wishes,
Jen from Elenadate
Es un sitio agradable
Es un sitio agradable, donde muchas veces se pueden entablar conversaciones interesantes; sin embargo, la interacción con las usuarias verificadas hacer sentir a uno que ellas están recibiendo algún beneficio económico. Lo comento, porque muchas veces ellas insisten en mandar videos o publicaciones que tienen costo para el usuario común y este costo es muy elevado
1 août 2026
Avis spontané
Réponse de Elenadate
Hola Juan,
Me alegra saber que la experiencia ha tenido sus momentos positivos. Nos tomamos muy en serio todas las denuncias de actividades sospechosas, si alguna vez has tenido la sensación de que las interacciones estaban orquestadas o eran inusuales, no dudes en denunciarlas directamente a través de la plataforma o en ponerte en contacto con nosotros en support@elenadate.help. Todas las inquietudes se revisan minuciosamente.
Un saludo,
Jen, de Elenadate
Keep Away from this site
Keep Away from this site
First one deceived me into thinking she was Italian then after some considerable time found our she was Ukrainian waiting for a green card to live in Italy. Why didn't she tell me from the start? The second after me spending some €3000 (more than two months worth of my meagre pension) and reaching the 5000 credit point to get contact information said she didn't want to meet as wanted to learn English better get a good job in the UK and look after her mother. Why didn't she tell me this from day one and why is she on this site if she doesn't want to meet anyone. The customer service is rubbish and fobs you off with meaningless answers. To make things worse, it appears as if the women don't have to pay whereas the men have to pay for every word. I wish I had read the reviews first, it would have saved me €3000 as would never have joined. Stay away from this site..
4 septembre 2025
Avis spontané
Réponse de Elenadate
Hi there,
We take all reports of suspicious activity seriously and maintain a zero-tolerance policy for fraud or misuse. Our platform prioritizes safety and transparency for all users, and many profiles go through verification as part of that effort. We tried to locate your account based on the information provided in your review but couldn't find a matching profile in our system. To help you properly, please contact us at support@elenadate.help using the email linked to your account, we'll make sure everything is thoroughly looked into.
Best wishes,
Jen from Elenadate
awesome thanks again for helping me out
awesome thanks again for helping me out
9 juillet 2025
Avis spontané
Réponse de Elenadate
Hi Vanessa,
Happy to know the help hit the mark, and thank you for taking the time to say so.
Best wishes,
Jen from Elenadate
Har flere gange påpeget at der foregår…
Har flere gange påpeget at der foregår noget som ikke er rigtigt, har i lang tid skrevet med en kvinde på en anden dating, denne samme person boede i et europæisk land, på denne side her bor hun i usa, så det er plat og svindel, de svare ikke på supporten 😉 så dobbelt tjek er en super god ting , ligeledes sendes der breve med svar på meget kort få minutter faktisk på noget der ikke er blevet spurgt om
Pas på jeres penge her
15 juin 2026
Avis spontané
Réponse de Elenadate
Hej Lars,
Vores platform prioriterer sikkerhed og gennemsigtighed for alle brugere, og vi arbejder løbende på at opretholde et troværdigt fællesskab. Vores supportteam har allerede taget direkte kontakt til dig. Tjek venligst din indbakke, og tøv ikke med at svare med yderligere oplysninger på support@elenadate.help. Alle henvendelser undersøges omhyggeligt, og der træffes passende foranstaltninger.
Med venlig hilsen,
Jen fra Elenadate
It's very different from other dating sites & i really enjoying here
I'm not ever seen dating site like Elenadate, i really enjoying to use this site because there in no fake and lier peoples, they are loving, caring and very honest.
10 juin 2026
Avis spontané
Réponse de Elenadate
Hi Tavneer,
Thanks for sharing, knowing how our users feel about the platform means a lot to us.
Best wishes,
Jen from Elenadate
Réponse de Elenadate
Hi Marco,
Your satisfaction means a lot, thank you for sharing.
Best wishes,
Jen from Elenadate
Total scam
Total scam! The profiles are fake. Not everyone on the site should look like models. Totally fake. The amount you need to spend would be several thousand dollars before you could actually speak to someone in person. Youre better off flying to europe, spending a month there in a nice hotel, and meeti g someone in person for the same prive as it would take you to actually even speak to someone in person on this sote. Messages are blocked. The terms and conditions state you can receive a refund with no explanation, but they then ask for an explanation and screenshots and proof of a reason why youre unsatisfied. Even when provided they will not refund money. Dont waste money. Site is a money grabbing scam.
20 mai 2026
Avis spontané
Réponse de Elenadate
Hi Asbury,
We have a strict policy against fraud and deception and take proactive measures to enforce the terms of our platform. Our platform is built for online communication and connection between people. Many profiles on our platform are verified according to our Terms of Service. For any billing concerns, please reach out to support@elenadate.help with the details so our team can review your case thoroughly.
Best wishes,
Jen from Elenadate
Elena Date.
Elena Date.
Har vaeret medlem af Elena Date siden 27 November sidste aar.
Vil gerne vide hvorfor Elena Date support/help ikke svarer paa mine henvendelser jeg har skrevet til dem. Hele sagen drejer sig om en fake kvinde ved navn Anna23 San Diego. Har brugt 6000-8000 kreditter paa denne formentlige AI kvinde. Jeg oensker en refund af de penge jeg har brugt på Anna23 San Diego. Har skrevet at de 600€ skal tilbage til min bank konto. De sidste 6000 kreditter kan indsaettes som chat gems. I maa da have en eller form for garanti til jeres kunder. Oensker at hoere fra jer snarest.
Venligst
Holger Kruger
27 novembre 2025
Avis spontané
Réponse de Elenadate
Hi Holger,
Our support team has already reached out regarding your case. Please continue the conversation directly at support@elenadate.help so we can review everything thoroughly and work toward a resolution as quickly as possible.
Best wishes,
Jen from Elenadate
The company representative was personable, prompt and acvurate
The company representative was personable, she quickly identified my issue and she very promptly resolved it favorably to me.
11 mai 2026
Avis spontané
Réponse de Elenadate
Hi Jim,
It’s really motivating for the team to know their work is making a difference, thank you!
Best wishes,
Jen from Elenadate
They took care of me and my needs…
They took care of me and my needs without any delay, the company is always there to help me out with my needs. Not once have I been rejected for fixing my problems.
7 avril 2026
Avis spontané
Réponse de Elenadate
Hi Jeffrey,
Really glad the team's effort made a difference, that means a lot!
Best wishes,
Jen from Elenadate
Customer Service
Got a response to my question very quickly and was directed to where on a page to find current status.
30 avril 2026
Avis spontané
Réponse de Elenadate
Hi Grant,
It's always great when the team's effort gets noticed, thank you!
Best wishes,
Jen from Elenadate
this site is complete hoax
this site is complete hoax ..don't give them your money.. fake profiles, fake women! they will say anything to keep you on the site, but it's a scam. all chats are payed and women take commission.. if you want someones info contact you need to spend 5000 credits around 2000$ and then you get excuses!! trust no one on this site, don't share your real pictures they are used with 3rd party and selling your data. I hope this will help many people to save the money!!
25 avril 2026
Avis spontané
Réponse de Elenadate
Hi there,
We have a strict policy against fraud and deception and take proactive measures to enforce the terms of our platform. A lot of profiles on our platform are verified according to our Terms of Service. Regarding data privacy, we take user data protection seriously and do not share personal information with third parties without consent. If something specific felt off during your interactions, please reach out to support@elenadate.help with the details so our team can investigate.
Best wishes,
Jen from Elenadate
Don't waste your money and efforts trying to eke out a victory on ElenaDate. You can never win this game
I call this a game because the women are players. They play with your heart and wallet. I met more sincere ladies on J4Feel.com
They were willing to take action and make some steps towards the real meeting. Since Elena date women are paid by the site, they block all your efforts to set up a real date. Their lack of cooperation is tremendous, no matter how hard you try to please them. I was truly disappointed with Elena Date and I left it with broken hopes. So now I'm driven to spill the beans on their business model and methods of work. I want to warn every man about it so that you guys don't lose your money like I did.
29 avril 2026
Avis spontané
Réponse de Elenadate
Hi Victor,
Safety and security are our top priorities. We maintain a zero-tolerance policy for fraud, deceptive behavior, and any attempts to misuse the platform. Our platform brings together people with diverse communication styles, everyone engages in their own way and at their own pace. Many of our users are verified according to our Terms of Services, and the platform provides tools to block and report suspicious profiles directly. If you have any specific concerns, don't hesitate to get in touch at support@elenadate.help.
Best wishes,
Jen from Elenadate
Still getting used to site
3 avril 2026
Avis spontané
Réponse de Elenadate
Hi Mark,
Take your time, there's more to discover as you settle in. If there's anything we can do to make the experience better, we'd love to hear from you at support@elenadate.help.
Best wishes,
Jen from Elenadate
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