I love the product which was a present and I have found ordering refills efficient. I would give a 5 star review except that I want to purchase a firepit base and they are sold out. I tried to use t... Voir plus
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Lisez les avis des autres
Wow!! Really impressed with the portable stainless steel fire pit. Used for the weekend over two nights and it exceeded our expectations. No issues lighting, really powerful heat which was continu... Voir plus
We loved using it when away in our camper van, gives out loads of heat easy to light and to extinguish, but the 2 best features in my opinion, one it doesn’t burn the grass when camping and two no smo... Voir plus
Purchased the Eco Fuego fire pit after experiencing the item at a friend’s Bar B Q. Extremely happy with the purchase, brilliant.It’s now on our Cornish road trip and keeping the chills at bay as we e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The World's First Wax, Eco, Wood-Smokeless, outdoor heating Fire Pit, Fuelled by 100% sustainable vegetable wax. Large consistent flame without the maintenance and hassle of a conventional wood burning Fire Pit. Light and put out in seconds for instant heat, controllable mesmerizing flame, and an ambiance like no other.
Coordonnées de contact
13 Market Place , RG9 2AA, Henley on Thames , Royaume-Uni
- 01491 818757
- sales@ecofuego.com
- elfuegoworld.com
4,7
Excellent
192 avis
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N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
Good service
29 août 2024
Great speedy service as usual
Great speedy service as usual. We love Eco Fuego. Would highly recommend
27 août 2024
Fantastic product and great support…
Fantastic product and great support from the sales team as well. We loved our first firepit so much we bought 3 more!
30 août 2024
Avis spontané
After a friend demonstrating his Eco…
After a friend demonstrating his Eco FUEGO we just had to buy one! Ordered online but I made a mistake so emailed & within no time Tim phoned me & sorted out my problem with ease , we received the Fire pit & love it we will be advising all our friends & family to purchase on, great product
21 août 2024
Eco fuego is a great product and being…
Eco fuego is a great product and being able to get the‘candles’ delivered is fab. The citronella’s make a nice change - certainly better that woodsmoke 🔥
19 août 2024
A fun product!
There was some damage to the fire pit upon arrival sadly, but I didn’t need to worry as my phone call was answered straight away and the damaged part replaced quickly and efficiently. Great, fun product and incredibly helpful and nice people. A perfect addition to the garden and all the enjoyment of a fire, without the need to clean out after use.
13 août 2024
Amazing Service & Product
Delivery on time.
Correct product every time
Respond to messages quickly
The product is excellent .
2 août 2024
Avis spontané
Delivery instructions acknowledged and ignored
Haven't used the product yet, but it arrived well packed with clear instructions. They lost 2 stars for not holding back the delivery a few days as requested (and confirmed in an email). This meant my husband took in the delivery, and it was a surprise present for him. As the box is branded on all sides apart from the base- surprise ruined.
23 juillet 2024
Brilliant Patio Firepit
Absolutely love it for the patio, the flame is impressive and with a lot less smoke
22 juillet 2024
Best fire pit
Very happy with this product. We were looking for a fire pit for our new garden. We didn’t want to deal with the hassle of burning wood so we had very few options. Ethanol was a definitely no as we already tried and hated the smell.
This ecofuego pits are amazing. Very ingenious solution. Love the height of the flames and the warmth they produce. Amazing for the chilly summer nights. Can’t wait to try in winter.
They can potentially do so many things with this idea!!!
26 juillet 2024
Avis spontané
It looks really cool will look great in…
It looks really cool will look great in my fish tank
15 juillet 2024
Réponse de EcoFuego
Thanks for your feedback! We’re glad you think it looks cool. Just be careful—the fish might get burnt! Enjoy!
Good customer service
Good customer service! Website not so great with delay on orders
15 juillet 2024
Réponse de EcoFuego
Thank you for your feedback! We're glad you appreciated our customer service. We apologize for any delays and are working to improve it. Thanks for your patience and understanding!
Great communication and delivery time.
18 juin 2024
Réponse de EcoFuego
Thank you for your kind words! We're pleased to hear you were happy with our communication and delivery time. If you need anything else, we're here to help!
Réponse de EcoFuego
Thank you! We're glad you found our email response, assistance, and delivery service prompt and helpful.
Good service and product
4 juillet 2024
Réponse de EcoFuego
We're glad you're happy with our service and product! Thank you!
I bought the larger model and there was…
I bought the larger model and there was no cover on the Site shop. I queried it on line and Tim said it was back on the Shop. I looked and it was the smaller version. I contacted Tim again but no reply. Pretty poor as he is the main man !
4 juillet 2024
Fire pit different to one ordered
We were delivered a completely different design fire pit to the one I’d ordered. We were not informed at any point only when I called did they confirm supplier had supplied different design. We have arranged return and refund and will unfortunately have to start our purchase all over with a different provider.
4 juillet 2024
Great service item came very quick and…
Great service item came very quick and great quality
28 juin 2024
Avis spontané
Réponse de EcoFuego
Thank you! We're glad you enjoyed our service and the quality of your item. Enjoy!
Réponse de EcoFuego
Thank you for your kind words! We're delighted to hear you were pleased with our customer service and speedy delivery. If you need anything else, we're here to help!
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