Avoid Eliquid Base. I placed an order on April 7th and paid extra for next-day delivery. Twenty days later, the parcel still hasn't arrived. Their customer service is non-existent; they don't answer c... Voir plus
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Lisez les avis des autres
My order is almost 3 weeks late, despite numerous emails and voice messages I’ve left still I’ve received no reply. I feel like I’ve been scammed by eliquid base. There is NO customer service as... Voir plus
Website was reasonably priced and cheaper than some of the alternatives. The website was easy to use but I was slightly untrusting but this was my first time bulk buying ecig liquid. The order came we... Voir plus
I have used these guys for several years now and always top quality service. Have never had issue with delivery times, and even when things are unexpectedly out of stock they are always quick to call... Voir plus
À propos de l'entreprise
À propos de Eliquid Base
Écrit par l'entreprise
About Us
Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.
Our Vapes
From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.
Our Premium Picks:
We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).
Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.
Coordonnées de contact
Salford, Royaume-Uni
- 0161-394-1224
- info@eliquidbase.co.uk
- eliquidbase.co.uk
A répondu à 65 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Shipping was fast
Shipping was fast, any issues with stock were resolved almost immediately over the phone, never had an issue with products and good customer service.
Ibe AWARE!!
Ibe AWARE!!
SCAM... AWAITING FOR REFUND OVER TWO WEEKS... ORDER INCOMPLETE.. ZERO REFUND APPALLING COMMUNICATION.. PHONE NUMBER'S USELESS AS SELLER DON'T GIVE A DAMN TO EVEN SEND THE ORDER WHAT BEEN PAID FOR... AS FOR REFUND ?!!! Zero acknowledgement..no apologies no money!!!!!!!!!!!! Absolute disgust!!!!
Husband Ordered items in January
Husband Ordered items in January, still not received, asked for refund, still not recieved citing payment provider problems, however had no payment provider problems taking my money. Worst customer service ever.
Started good with orders,but then u pay…
Started good with orders,but then u pay & don’t get your order,says they have refunded my money,but hasn’t,AVOID,
They just take your money,
Sent a poorly packaged eliquid
Sent a poorly packaged eliquid. Tried calling, emailing and whatapp. Never got a refund or a replacement. Never received any communication back. Pure scam business.
Fast and efficient
SCAM company … never send orders
If I could do zero star review I would … placed a order in February totally £42 they took the money and still haven’t received the order… this is a absolute joke of a company … if you want your order to arrive then stay very clear of this company !!! ORDER #193987
Incorrect items and no replies
Items received in boxes that appeared open and incorrect pods sent. Emailed immediately with photos but zero reply to email, What's app or facebook messenger messages. Tried calling numbers but again no answer. Absolutely appalling and only wish I had read reviews. I had purchased coils previously without an issue but can only assume the people have changed.
My order never arrived
My order never arrived, I have emailed with little response, I originally sent the wrong order number have now sent correct one. My order was £112, they had the front to call me off a number to ask about my experience will their website, I told them I haven't received my order. He said he would put a surprise in the box, I told him it's to late I want refund. He was very quick to get off the phone. I have tried calling all numbers associated with this business but no answer. I have no response to my emails and I'm being totally ignored. DO NOT USE THESE GUYS!! The website has since been taken down. These guys are scammers.
UPDATE STILL NO REFUND ON MY ORDER, THESE GUYS ARE SCAMMERS FOR SURE.
AVOID AVOID AVOID
Placed an order on 02/01/26. After LOTS of attempts to contact them (most of the time I was ignored) I was told there had been a problem with their payment system & assured that I'd get a full refund.
On the 26/03/26 I got an email saying my order had been cancelled as my payment was declined even though full payment was taken when I placed my order.
I screenshotted it & sent it them asking for an explanation & they have ignored every message since.
Absolute rip off merchants & I'm in the process of taking it further!!!
SCAMMERS dont go near them
Against my better judgement tried again with this company after they got my previous order completely wrong. This time i did get my vapejuice but they failed to send the 4 boxes of coils i also ordered.
No response to calls. They just seem to send whatever they want.
Avoid at all costs because i wont make the same mistake again.
Placed my second order with this…
Placed my second order with this company and have no complaints, good value for money, very quick dispatch and delivery, personally I'd have no problem recommending them.
Great price with free fast delivery…
Great price with free fast delivery when you spend over £25 which works for me. Order was well packaged and arrived within 3 days
Wrong device colours and missing e…
Wrong device colours and missing e liquid
I’d give it zero stars if possible
I’d give it zero stars if possible. 2x orders 1st order was completely wrong from what I’d actually ordered 2nd order I placed on 16th March 2026 and 2 weeks later nothing delivered. I have emailed customer support several times WhatsApp twice from their website and this morning tried to call but line just goes dead. They also have a mobile number which goes straight to voicemail. Get the distinct impression I’m not getting my order or money back. AVOID
I am a regular buyer
I am a regular buyer. I use this company as they are very quick with delivery, very helpful via the phone & email…. & always got good deals/offers ! Very happy with the service, thankyou
Great price
Used eliquid a long time back now but the flavours were great tastes.
Price was good for the product size of rhe juice.
Really good quality eliquid flavours at…
I don't usually do reviews unless deserved on this occasion it is. Really good quality eliquid flavours at a great price (bought the Cherry Tunes and Minty Menthol, spot on flavours). Always have great offerd and discount. Good communication from the seller and delivered so quickly. Highly recommend Eliquid Base!
Products are as described but make sure you send correct flavour
Products are as described. All well. Only that in my previous order I received Strawberry flavour instead of Rasperry which was order. I am currently waiting on another order and I've specified in comments box about previous issue. I hope it will be okay now.
Revised to reflect new development.
Order sat not dispatched for four days before I received a call stating the product (incidentally, still available to order from their website) was no longer in production and the order could not be fulfilled.
They offered an alternative, but I opted for a refund.
Refund has not been initiated and they are not responding to messages.
I can not recommend this company.
**Update.
Received an email from the company about a pending credit and I'm pleased to state that a full refund has now cleared into my account.
I've upped the rating on this review to two stars as customer service simply doesn't exist with this company, yet they request reviews! It's not rocket science to communicate with customers and to do so in a timely manner.
My other half placed an order around the same time as I did and she received most of it correctly, but is still waiting for a response regarding incorrectly supplied and missing items. No response from the company, no sign of missing items being sent and no refund for them.
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