Ellis & Co Avis 

Very poor service — still waiting almost 50 days for my advance refund and getting bills for property I already moved out of.

Very poor experience with Ellis & Co Greenford, which is disappointing given the reputation of the wider Ellis & Co franchise. Serious issues with mould, damp and pests were repeatedly downplayed, and important findings from professional inspections were not acted on. Communication was slow and incomplete, and repairs were delayed for long periods, even when safety hazards and injuries were involved. As long‑term tenants, we expected better support and professionalism. I also noticed that many of the positive reviews for this branch look unusually similar in style, which made me question how representative they are of real customer experiences.

We began our tenancy application with this agency on 26 February and were expecting to move in 10 days later. The agency informed us at the last minute that the landlord would not proceed with the rental due to refurbishment, without providing any documentation or clear explanation.
The sudden cancellation caused significant inconvenience, and the communication throughout the process was poor. Potential tenants should be aware that plans may change unexpectedly, and ensure all details are confirmed in writing.
Based on this experience, I cannot recommend this agency.

To my delight I have just secured a tenancy through the Stanmore branch. The Senior Lettings Manager went out of his way to inform me as soon as a property matching my requirements became available. Rana steered me through the whole process, offering help when I found some of the elements of the checking process a bit daunting. Of the 4 agencies with whom I registered this was the only one to offer me properties that matched my criteria. I absolutely recommend Ellis & Co.

We have been with Ellis & Co for 11 Years in their 2 properties in Harrow.They have wonderful Staff who are always super supportive and take care of each and every comfort within the property during tendency.If I have to Specifically mention a few names of this wonderful management they are Ray Gohil, Marta Fiedorow & Rana Hijazi who are currently on top of the list in facilitating us.God Bless them.

Warm Wishes,
Now & Always

Faizan & Aiman

Left their leaflet wedging my letterbox open in NW11 when it could very easily have been pushed right through. Thanks for encouraging potential burglars.

Marta was such a help full lady and made my experience at Ellis and co great . Whatever I needed she was there help.
And she stayed with me to the end of it .
Thank you very much .

Highly recommended! Ray and the team have been great to us!

Ray and the team were exceptional in their help in helping us find and move into the property. From the get go he explained everything to us, gave us constant updates and answered all our questions. 10/10 service!

We used Ellis & co Greenford branch for the sale of our deceased parents house which needed a 100% make over but Reid took the reigns and marketed the house perfectly and found the perfect buyers within a couple of weeks.
Unfortunately we had a few hiccups along the way but negotiated between all parties and put up with my sarcastic comments usually an a daily basis.
Reid and the whole company seem a very genuine and honest estate agency and deserve the praise for getting mum and dad's house sold.
Would recommend them all day long and have done already.
Thanks again to Reid and the whole team

Mara is a very friendly and helpful person who as I always contacted with for the property issues . could took hours throughout emails ,phone calls to try to help sort it out the problem and keep following the process until things get straight !and always bean so patient ,and always respond the required so fast .i m so happy to have her there to looking after my property.
Marta .good job 👍

Just rented a 2-bedroom place through Ellis & Co and honestly, they made the whole process super easy. Everyone I dealt with was friendly, helpful, and quick to respond.

Booking viewings was simple, the paperwork was all online and straightforward, and they kept me in the loop the whole time.
Really happy with how everything went – would definitely recommend them if you’re looking to rent without all the usual stress! Thank you so much ! Rana & Ray 🙏🏻

We would like to express our thanks to Lynne/Sarah at the Tonbridge Branch for making the sale of our home seamless. The sales team was attentive and kept all parties up to date on the progress of the sales process. We are now renting through the same branch and will provide a further review at a later date.

We would like to say a big thank you for all your support and advice in helping us move to our new home.
Many thanks to Paul and all the team at Ellis and Co in Enfield town for their efforts.( keeping us updated all the time while on the market) and their professional and friendly approach.
Thank you for making our move an enjoyable experience.

I wanted to express my heartfelt thanks to Marta Fiedorow for her unwavering support and assistance during my tenancy with one of the properties managed by Ellis and Co. Her professionalism and dedication over the past four years have been truly appreciated, particularly during the contract renewals and the recent process of ending my tenancy.

I am especially grateful for her efforts in facilitating the return of my deposit. Her persistence in contacting the landlord multiple times and following up on my behalf made a significant difference, especially considering the landlord’s lack of responsiveness and cooperation.

Marta has gone above and beyond to help me. Thank you so much, Marta!

I had been on hunt for accommodation for 2 months, Kevin Belous was the person who assisted me, the experience was great and they were thoroughly professional. In a nutshell Ellis & Co stanmore means business. They don't waste your time.

I recently had the pleasure of working with Ellis and Co, Stanmore to find a new apartment, and I couldn't be more pleased with the experience. From the very beginning, their professionalism and dedication were evident. In particular, Ray Gohil, the letting consultant who assisted me, ensured that the process was smooth and stress-free.

Ray was always available to answer any questions, and provided invaluable advice at every step of the way. Thanks to his hard work, I was able to find an apartment that suits all my needs.

I highly recommend Ellis and Co, especially Ray Gohil, for anyone looking to rent a property. The service I received was top-notch from start to finish.

An awful agency for tenants. Do your best to avoid them.

Ellis & Co was the agent managing my previous flat. Marta at Elis & Co was absolutely fantastic! She is very reactive to get things sorted and very hard worker. Thank you Marta

kevin was a godsend, he was super efficient and helpful helping me and my partner move into our new space as i was encountering issues regarding my references, but he made it worthwhile and was very re-assuring. highly recommend!