Barely had a bracelet 1 weekend its…
Barely had a bracelet 1 weekend its broken...just don't bother
21 juin 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Écrit par l'entreprise
We offer stylish and high-quality jewelry designed to complement every look. Our collection includes timeless and modern pieces, perfect for both everyday wear and special occasions. Each item is crafted with care to ensure beauty, comfort, and lasting quality. Our goal is to help you express your unique style with jewelry that feels personal and meaningful.
Coordonnées de contact
Etats-Unis
- support@elovajewelry.com
- elovajewelry.com
3,6
Moyen
19 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Necklace had a great design and…
Necklace had a great design and coloring. Seems to be of quality construction. Was perfect for what I was looking for
1 juin 2026
Avis spontané
Réponse de Elova Jewelry
Thank you so much, Pete! 💛 We're absolutely thrilled to hear the necklace was perfect for what you were looking for — design, color, and quality all hitting the mark is exactly what we hope for. Enjoy wearing it, and thank you for taking the time to share your kind words!
With love,
Nienke
The center pearl is no larger than the…
The center pearl is no larger than the 2 with the turquoise….i am so very disappointed!! It is no larger as it appears in your pictures? So very very disappointed!
16 juin 2026
Avis spontané
Réponse de Elova Jewelry
Hi Sandra,
We’re so sorry to hear that you’re disappointed 🤍 That is absolutely not the experience we want for you.
Because we use genuine freshwater pearls, each pearl is naturally unique, so the size, shape, and overall look can vary slightly from piece to piece. That said, we completely understand that you expected the center pearl to stand out more based on the photos.
We’d really like to make this right for you. Please send us a message or email us at support@elovajewelry.com, and our team will be happy to help with a solution 🤍
Kind regards,
Team ELOVA
Very poor customer service
Very poor customer service. Order from May never arrived. Sign to bank for dispute.
14 juin 2026
Avis spontané
Réponse de Elova Jewelry
Hi Natalia,
Thank you for your feedback, and we're so sorry your order didn't arrive as it should have — this isn't the experience we want for anyone. 💛
After looking into it, we found your package was lost in transit with the courier. We've already arranged for a brand-new necklace to be sent out to you right away, along with a little extra as a thank-you for your patience.
We've reached out to you by email with all the details, and we'll personally make sure this is put right. If there's anything else you need in the meantime, please don't hesitate to reply to us at support@elovajewelry.com.
With love,
Nienke
Really fast shipping
Really fast shipping! The necklace is great quality. Love it.
14 juin 2026
Avis spontané
Réponse de Elova Jewelry
Hi Wendy,
Thank you so much for your lovely review — this made our day! 💛
We're so happy to hear the necklace arrived quickly and that you're loving the quality. That's exactly what we hope for!
Enjoy wearing it, and welcome to the ELOVA family.
With love,
Nienke
Great customer service
I purchased a necklace but when I received it, it was broken. I contacted customer service and was immediately sent a replacement. I appreciated the prompt service! And I love my new necklace!
1 juin 2026
Avis spontané
Réponse de Elova Jewelry
Hi Lizabeth,
Thank you so much for your kind words — we really appreciate it! 💛
We're sorry your first necklace arrived damaged, but we're so glad we could get a replacement out to you right away. Making things right quickly is really important to us, so it means a lot to hear you felt taken care of.
Enjoy your new necklace, and welcome to the ELOVA family!
With love,
Nienke
I purchased two necklaces for…
I purchased two necklaces for graduation gifts. One came with some imperfections when I reported it to ELOVA Customer Service they responded back to me within 24 hours. They were on it right away. They did everything they could to make me happy. Their jewelry is absolutely beautiful. I ordered two of the pearl crosses. They’re stunning. They have some weight. They certainly are not cheap looking. I think they’re even prettier in person. I wish I could include a picture, but I don’t see anywhere I can download it.
I love to give jewelry as a gift this will be my new go to website for sure🤗
1 juin 2026
Avis spontané
Réponse de Elova Jewelry
Hi Ruthann,
Wow, thank you so much for this wonderful review — it truly made our day! 💛
We're so happy you chose our pearl crosses as graduation gifts, and that they turned out even prettier in person. We put a lot of love into the quality and weight of our pieces, so hearing that means the world to us. We're also really glad our team could jump on the imperfection right away and make things right for you.
It means so much that we'll be your go-to for gifting from now on — we can't wait to be part of your special moments. Welcome to the ELOVA family!
With love,
Nienke
Very pretty but feels like plastic
19 mai 2026
Réponse de Elova Jewelry
Hi Beverly,
Thank you for your feedback! 💛
Our necklaces are made with genuine natural stone, so we're sorry it didn't feel quite as you expected. We hope you still enjoy wearing it!
With love,
Nienke
Beautiful item
Beautiful item, and came quickly! Item was as shown and described. Will definately shop from here again!!! Happy happy happy!
5 mai 2026
Réponse de Elova Jewelry
Hi Cass,
Yay, this made us so happy to read! 💛
We're thrilled the necklace arrived quickly and was just as you hoped. Thank you for the love — we can't wait to have you back.
Welcome to the ELOVA family!
With love,
Nienke
The customer service at Elova Jewelry…
The customer service at Elova Jewelry is superb. Highly recommend them and their jewelry.
3 juin 2026
Avis spontané
Réponse de Elova Jewelry
Thank you so much for your wonderful review, Anne! 💛 We’re so happy to hear that you had a great experience with our customer service. Your kind words truly mean a lot to our small team, and we’re so grateful for your recommendation.
beautiful many compliments
13 mai 2026
Réponse de Elova Jewelry
Thank you so much, Lawrenco! 💛 We’re so happy to hear that you love it and that you’ve received so many compliments. That truly means a lot to us!
Just didn't care for necklace...
19 mai 2026
Réponse de Elova Jewelry
We’re very sorry to hear that the necklace wasn’t quite for you. It’s never our intention to leave any customer disappointed, and we’d really like to help find a good solution. Please contact us at support@elovajewelry.com, and we’ll be happy to look into this with you 🤍
Réponse de Elova Jewelry
Thank you so much for your lovely review! We’re so happy to hear that you think it’s pretty and that it matched the photo. We hope you love wearing it 🤍✨
Saw this necklace and decided to buy…
Saw this necklace and decided to buy it. Received the necklace quickly and it fit perfectly, just the right size! Perfect for the summer, buy quickly, it’s going to sell out fast!
27 mai 2026
Avis spontané
Réponse de Elova Jewelry
Thank you so much for your lovely review! We’re so happy to hear it arrived quickly and fits perfectly. It really is such a beautiful piece for summer 🤍✨
Although I think it’s a pretty necklace…
Although I think it’s a pretty necklace it looks like plastic beads when the necklace is on my neck.
19 mai 2026
Réponse de Elova Jewelry
Thank you so much for your honest feedback. We’re sorry to hear it didn’t feel quite as expected when wearing it. The beads are made from natural stones, but we completely understand that the look can feel different once it’s on. Please send us an email at support@elovajewelry.com— we’d love to help and find a good solution for you right away 🤍
Elova Jewelry were very detailed in…delivery details
Elova Jewelry were very detailed in keeping me updated on delivery. I ordered the necklace 5/23 and delivered on 5/30. The color and quality are are beautiful. This piece is not overwhelming so you can wear it every day. The length of the necklace is perfect. Customer service is very good. Their response time is very efficient. Would definitely recommend. Thank you Elova.
23 mai 2026
Avis spontané
Réponse de Elova Jewelry
Hi Diana,
Thank you so much for this wonderful review — it truly made our day! 💚
We're so happy to hear the color, quality, and length are everything you hoped for, and that it's a piece you can reach for every day. Keeping you updated on delivery is exactly the experience we love to give, so it means a lot to know it came through.
Thank you for recommending us — enjoy wearing your necklace, and we hope to welcome you back again soon!
With love,
Nienke
Have not given the gift yet.
Have not given the gift yet.
I was disappointed with the packaging and presentation of the necklace.
It came in a small burlap bag. Since it is a graduation present , I will need to go and find a box to put it in.
Presentation seems to lower the overall quality of
The piece.
12 mai 2026
Réponse de Elova Jewelry
Hi Leanne,
Thank you for taking the time to share this — we really appreciate your honest feedback, and we're sorry the packaging didn't feel special enough, especially for a graduation gift. You're absolutely right that presentation matters.
In fact, your feedback is exactly the kind that helps us improve: we've since updated our packaging so our pieces arrive in a way that better reflects their quality.
We're truly sorry yours didn't, and we hope the necklace brings a big smile to the graduate — congratulations to them! 💛
With love,
Nienke
Very nice necklace and fast shipping
Very nice necklace and fast shipping. Really like the quality of the jewelry
12 mai 2026
Réponse de Elova Jewelry
Hi Carolyn,
Thank you so much! 💛
We're thrilled you love your Turquoise Bead Pearl Necklace in silver and that it arrived quickly. Hearing how much you like the quality truly makes our day.
Enjoy wearing it, and thank you for taking the time to share your experience!
With love,
Nienke
The necklace is so short I can not even…
The necklace is so short I can not even wear it. What a waste of money! So disappointing. Not at all what was shown online.
12 mai 2026
Réponse de Elova Jewelry
Hi Shelly,
I'm so sorry to hear you're disappointed — that's never how we
want anyone to feel, and I'd love to make this right for you.
Our Turquoise Bead Pearl Necklace is 18 inches (about 45 cm),
designed to sit right on the collarbone so it pairs beautifully
with everything from a v-neck to a crew neck. The length is
listed in the product description, but I completely understand
that everyone has their own preference when it comes to fit.
If it's not right for you, we'll absolutely take care of it —
your happiness matters more to us than anything.
I've just reached out to you personally by email so we can sort
this out together and find a solution you're happy with. 🤍
Thank you for giving us the chance to make it right.
With love,
Nienke
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.