Tried to get in touch with support, no reply and email bounced back a few times, on calling them, it says 24/7 support but there was none.. however, the shoes themself are comfortable I would go half... Voir plus
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Lisez les avis des autres
Knee support that I ordered was very badly made. Tight on top but no support where I needed. You can’t e-mail them or contact them at all. Basically they take your money and close the door on you. S... Voir plus
A great product in knee supports.Was a bit concerned they were taking a week to be delivered but kept me up to date with the whole delivery process.I would have no hesitation in buying products in the... Voir plus
I think this company is a scam! I ordered and paid for a knee support. Unfortunately, it was too big so I wanted to exchange it for the appropriate size. There was no paperwork in the package. I have... Voir plus
Horrible
Jesus christ theyre horrible, sent several emails to an address that doesnt exist, called the phone service twice and both times an automated message service tells you to write to that same email address. Gave me 0 updates as to the tracking of my parcel. They arent worth the trouble pls avoid.
Stay away cheap rubbish shocking customer service
Emails bounce back telephone cuts off , Customer service is shocking ,poor quality product arrived in a plastic bag no box or safety specs . Even though company state Elytstep Uk have been told i have to return the product to China at my own cost . This had appeared to be a legitimate website but in fact is just a con to sell cheap,poorly made rubbish and not refund . Offered me 15% refund if I keep the product even though explained they as too small .
Good show, poor customer service
Tried to get in touch with support, no reply and email bounced back a few times, on calling them, it says 24/7 support but there was none.. however, the shoes themself are comfortable I would go half size higher next time as they are a exact fit for size. Around the laces it's comfortable but come undone easily. I use another innersole for ultra comfort with these.
Megrendeltem és meg is érkezett
Megrendeltem és meg is érkezett :) Mind a 2 cipő kényelmes és pont azt nyújtja amiért megrendeltem.
terrible company do not order
terrible company do not order! poor quality of shoe want to return have sent numerous emails ignored! contact number is a mobile that just refers you to website. Obviously a one night wonder out to take peoples money
AVOID AVOID AVOID BE WARNED!
Product was ok and seem good quality so…
Product was ok and seem good quality so no issue there. Delivery time was as expected. However, the website states they respond to all emails within 24hrs, I sent 3 separate emails asking how to obtain a purchase receipt as there is no obvious option to gain one from the account page or order page and never got a reply to any of them.
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