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Lisez les avis des autres

Noté 5 sur 5 étoiles

These shirts are awesome. The graphics and colors were as detailed as we were hoping and perfect. The polyester material is super comfortable. Very happy we choose Emblem Athletic to create our morale... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Is there a way to give a NEGATIVE 5 star rating?! If so WELL FLIPPIN EARNED! Our fire department made MULTIPLE $200 dollar orders and this company made out like bandits with well over a grand of hard... Voir plus

Noté 1 sur 5 étoiles

Horrible backlogs. My company decided to order unit shirts and hoodies back in March. It's almost September and all we've gotten are excuses and "we'll ship in two weeks." This is horrendous customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best T-Shirt ordering experience I've ever had, hands down! Quality and clarity of designs were top tier, and I will 100% order more shirts from this company again! (edit: My review says "Invited" bec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. Magasin de vêtements
  3. Boutique de t-shirts personnalisés
  4. Graphiste

Écrit par l'entreprise

Emblem Athletic creates extraordinary custom performance and lifestyle apparel built specifically for Americans who serve. We work with military units, police and fire departments, first responders, and those who put their communities before themselves. With free design and quality American manufacturing, we help our customers share their unit pride, look great, and perform better. Emblem provides units with unique e-commerce storefronts where members can order their gear individually at any time with no MOQ, no rosters to manage, no money for unit leaders to collect, and no gear handout hassle. Unit members can arrive and place their own order (or order in bulk with automatic discounts) and our unit stores are open 24/7/365. All items are made or decorated by hand in our US factory, where we fulfill individual orders direct to unit members' homes. At Emblem Athletic, we're committed to service and performance, both in the customers we seek and in the way we work for them. We hope your unit will join our ranks today.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Delivery troubles

When I first ordered my packaged. I needed to change the adress so I did within a few days and they responded saying they changed it. And it's almost been two months no updates or anything. And no way to contact A real person. It's only ever a robot responding and today is said it arrived at my adress but it still delivered at the previous adress. And I don't really have a way to contact a real person

3 janvier 2023
Avis spontané
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Réponse de Emblem Athletic

That's super frustrating to read Hailey. Our US factory took over the brand on 1/27/23. If you still haven't received your items or been able to speak to a human being yet, submit your info to us here and I'll reach out directly: www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Do NOT order from this company

Do NOT order from this company. I placed my order in January 2022 and began asking about my order status in March. I requested to cancel my order in April because I would not receive my clothing in time to wear it with the unit I was with. I've been asking for a refund since May of 2022. They keep saying it is being processed, but they never actually follow through with the refund. What a joke of a business. I've reported them with the BBB. Save yourself the time and money and order from someplace else.

14 janvier 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Grant - our factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Horrible service and I have not…

Horrible service and I have not received anything. I been ordered in June and now it’s January lies and lies nothing ever comes. I can’t even get a refund.

11 juin 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Donny - our factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

DO NOT ORDER

After over a year of waiting I never received my items that I ordered. It took nearly two months of constant emails to finally get my money back. But from the sounds of it, I’m extremely lucky to have even gotten my money back. Very unfortunate because the designs of their products would be great to have but they never deliver. Do not order from these people, please do your research before.

1 décembre 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Dalton - our factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get your order taken care of (even if you've already been refunded). It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Do not do business with this company

Placed an order early December 2021. I promptly received a reply that orders were taking longer to process than normal. I emailed back and forth for 11 months with them about my order. Most times it was “please give us more time, we are trying our hardest to get orders out”. Sometimes they would say they were issuing a refund but I never saw a refund. The email responses felt like they were legitimate versus a scam, but they are at the very least, dishonest and unreliable. Do not do business with this company unless you want to lose your money.

6 décembre 2021
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hi Tommy - our factory took over the brand at the end of January '23. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Do not give them your money

Do not use them. They do not deliver. Emblem Athletic survives off cheating veterans and others by continuing to delay orders until banks are unable to recoup payment from them during the dispute process.

Edit: 26 July 2023 They replied saying they wanted to make it right. I gave all info to allow them to do so. Not surprised that nothing has happened.

Edit 27 July 2023 You have my information. If you would like to make it right. Do it stop trying to save face in the reviews section. Corneliusdavenport1 Gmail. I will not respond again.

21 novembre 2021
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hi Cornelius - frustrating to hear about your bad experience with this brand's previous owners. Our factory took over the brand at the end of January '23. We've decided to fulfill Emblem's old orders at our expense - reach out to us and we'll get you taken care of if you have an older order. It's absurd you were ignored and underserved previously.

Cornelius - updating my reply to follow up on your recent note. I don't have a record of any communications from you following my response in February, could you have responded with a different name? Regardless, if we missed a note or form submission, I'd love to reconnect and get your order produced and shipped at our expense. As you can see from dozens of other respondents (https://www.trustpilot.com/review/emblemathletic.com?stars=5), we've been hard at work correcting the failures of this brand's previous ownership and we deliver. Please let me know how we can help. goat@emblemathletic.com

Without a response confirming your current address and sizing for an order submitted over 2 years ago when the Emblem brand was owned by a different company, we'll be unable to help you Cornelius. I'd love to get these items made for you, please help us with those items by sending the info to goat@emblemathletic.com and we'll cover the cost of the manufacturing and shipment to you on behalf of the guys who ran this brand into the ground prior to our acquisition this year.

Noté 1 sur 5 étoiles

5* RATINGS?! BOTS! 1* RATING DO NOT BUY!

Those that give this company 5* ratings are bots. I have been waiting for my 2 hoodies for over a year now and still have yet to receive it. I get offered the right to refund if I do not wish to wait and attempt to take it just to constantly get pushed to another representative each time I inquire about why I havent been refunded. For This company to be “vets” is a honest joke. If they were vets they would have the mindset to get some damn pep-in-their-step and get something done rather than scamming and going bankrupt because of how terrible this Team is at doing business.

11 novembre 2021
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Damn right brother! And they nearly did go bankrupt. So our US factory took over the brand on January 27th this year. New ownership (and combat veteran led). We're fulfilling old orders now at our expense - give us a shout at the link here and we'll get you taken care of if you haven't done so already: www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!

I would give them zero stars if I could. I ordered back in April 2021 and have yet to receive my items or a full refund. They are a huge scam and should be out of business.

Complete frauds saying they’re “military friendly and trusted” You should be ashamed of yourselves.

4 octobre 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey there - our factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THEM - SCAM

DO NOT ORDER FROM THEM. I placed an order a year ago on Sept 24, 2021. I still have NOT received the order and am still being told by their customer service that it will be 1-4 more weeks. It saddens me to see all these reviews and see that this company has been stealing from people. Again, DO NOT ORDER.

24 septembre 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Connor - our US factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

DO NOT BUY ANYTHING FROM THIS COMPANY

DO NOT BUY ANYTHING FROM THIS COMPANY!!! I ordered 2 shirts on 07APR2022 and did not receive them until 01SEP2022. The shirts were too small and very uncomfortable. When I reached out to the company to try to return the shirts they ignored me. There goes almost $100 down the drain. This is a garbage company.

8 septembre 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Tanner - it sounds like the previous owners of this brand couldn't get the job done - I'm sorry to hear. you had such a frustrating experience. Our US factory took over the brand on 1/27/23. Our sizing, fabrics, and production time are all dramatically different from the previous entity. We'd love to work with you in the future.

Noté 1 sur 5 étoiles

So ordered in April 2021 order number…

So ordered in April 2021 order number 39797, emailed back and forth, same excuses I’ve always gotten, it is now Sept 2022 I’ve went through 2 deployments at this point and this gear still hasn’t shipped or I haven’t gotten any updates on anything

31 août 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Matthew - our US factory took over the brand at the end of January '23. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Waited over six months for a order to…

Waited over six months for a order to arrive and have still not received it do not order from them as they will not give you a refund.

14 août 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Isaac - our US factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Don't waste your money!

I work in the military and our office wanted to support this business since they said they are veteran owned. We submitted our orders in March 2021. We were told the orders would take 6-8 weeks. It has now been almost a year and a half and none of us have received the merchandise we ordered. Emails to the company have gone unanswered. Total rip off!

12 août 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Erika - our US factory took over the brand at the end of January. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

This is a scam website

This is a scam website - doesn’t even seem like a real company… I waited 9 1/2 weeks for an item I never received, so I processed a refund through PayPal.

They will email you back with lies to keep you hoping.. But they’re just hoping you forget and give up so they can keep your money.. I GUARANTEE they will NOT fulfill your order… Try it and find out.

5 août 2022
Avis spontané
Logo de Emblem Athletic

Réponse de Emblem Athletic

Hey Jeremy - our US factory took over the brand at the end of January '23. We've decided to fulfill Emblem's old orders at our expense - reach out to us at the link here and we'll get you taken care of. It's absurd you were ignored and underserved previously. www.emblemathletic.com/wtf-emblem

Noté 1 sur 5 étoiles

Avoid

Avoid. Avoid. Avoid.

I placed an order for 4 shirts in July 2021. Now July 2022. Just been given the same generic run around. Absolutely horrible experience.

19 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Ordered in Nov 2021

Ordered in Nov 2021. Still nothing. All you get from them is a little longer here a few more weeks there. Supply chain here covid there. Terrible company, maybe fraud. I don't know since I don't have any item but they have my money. They tell you no corporate BS but all the answers are corporate BS

11 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Scammed

I placed my order in December 5, 2021 hoping to get the shirts before Christmas to give as gifts. As soon as I placed the order I received an email that my order would take 4-6 weeks to receive. In February 2022 I sent them an email inquiring about my order, and I received the auto reply that they would get back to me. I then received a response stating that it would be another 4-6 weeks to get my order or I could a refund. I asked for a refund and to make a long story short, it is now June 2022 and after many back and forth emails I still have no shirts or refund.

7 juin 2022
Avis spontané

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