Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The company website promises easy returns, but my experience was the complete opposite. I sent multiple emails requesting a return and refund, yet received no response. I could not find a custome... Voir plus

Noté 5 sur 5 étoiles

Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Voir plus

Noté 5 sur 5 étoiles

I’ve followed Empress Athletics for ages and always missed out, but finally ordered during the warehouse moving sale — and now I wish I bought more. Got the shorts and joggers. It’s still a... Voir plus

Noté 5 sur 5 étoiles

I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Voir plus

À propos de l'entreprise

  1. Grossiste en chaussures

Écrit par l'entreprise

Our goal is to create the most comfortable and stylish shoes in the world.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

670 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Butter Soft Shoes

Easy ordering, beautiful shoes that are true to size and buttery soft leather. Beautifully presented in their individual protective bags. Delivery to the UK was swift. Will definitely be ordering more in the future.

27 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

The flats of your dreams. Get one in every color.

This was my 5th pair of square toed empress flats. Buy the black flats. I swear. It's "that" pair of flats you've been searching for your entire life. Then come back and buy a pair in a fun color because... you can. Then buy a pair that matches your suit and give up your heels because they are dumb. I just love these shoes. (and they don't pay me or give me free shoes to say that. I have bought every single pair of those!)

31 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

quality control

shipping was fast and reliable as always. the only thing about the shoes I ordered I did not love was the ties and how they pressed into the foot. the shoes are marvelously soft and comfortable other than that tie.

17 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and communication. Very comfortable and great colours but would love to see orange or mustard colour patent leather as well. Beautifully packaged and speedy delivery. Have already bought 3 pairs and will possibly purchase more. Very customer focused. Great work guys.

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I love my Empress Shoes

I love my Empress Shoes. They are the only ones that don't make my feet hurt. I ruined my feet by running 2 hours a day and now it's difficult to walk. Whenever I have to go somewhere I make sure I am wearing my Empress Shoes. Even better, they are cute.

11 février 2025
Avis spontané
Noté 4 sur 5 étoiles

Buyer - think about orthotic requirements

For me the shoes are expensive and I only buy on sale - and even then, I really think about it. One thing I would suggest is that perhaps Empress needs to be more forthright in warning or reminding prospective purchasers that IF they intend to replace the Empress insole with their own orthotic, to remember that the shoes are flexible in part as there is not much depth in the actual shoes. I have had several pairs that I cannot wear, and returning is NOT what I do well ... well, not at all, and so I have wasted my limited money I allocate for clothes.

11 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

Not actually wide, and size way up for length!

Really disappointed in these shoes. I have wide feet, and had targeted ads spamming my social media saying these flats were made for wide feet. ...they are not. They are also too short- I measured carefully according to their instructions, and sized up one size. Turns out I should have gone two. Because I live in Canada, I'd have to pay for returns, even if I was exchanging. They did offer a 75% refund in lieu of an exchange so I took that, since they couldn't tell me if a larger size would be any wider... but now I've still paid $50 for shoes that are too small. They should really publish more information about the width, adjust their sizing chart, and make exchanges free!
(Also: Is it really an Australian company? There are some big made-in-China vibes. ...starting with the fact that the very slow shipping originated from China.)

16 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Shoe…

Great comfortable shoes.we’ll see how they hold up within time…
Update: 1/7/25: I wore the shoes to walk around and it seems like the second shoe inserts are too big for me and when I walk the shoes comes off. So I’m not sure if is an insert issue or the shoe itself but the shoe is beautiful. I had to insert the original shoe-insert and it seems more confortable for me and the shoe doesn’t come-off.

3 janvier 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus