Endura Roses Avis 

184
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I just wanted to say a huge thank you to Endura Rose for helping make my anniversary truly special. The stunning diamond‑blue (diamond‑dusted) rose was even more beautiful than I imagined — it broug... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service and a great experience from start to finish. I purchased flowers from this company to be shipped internationally, and when I followed up on my order, the team noticed... Voir plus

Noté 1 sur 5 étoiles

Its a Rip Off, Stay Well Away. Paid nearly £200 for a rose with express shipping and now 2 weeks nothing being delivered. Very rude customer service and lots of silly excuses, dpd broke your vase, sor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered bespoke, wanted a particular look and feel. And wow they are absolutely stunning; definitely as good as if not better than online. Love the little shimmers and sparkles it gives off during th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux

Informations provenant de diverses sources externes

Epiphanies always strike at the strangest moments, and we certainly weren’t expecting ours to strike when it did. Searching for the perfect gift for a loved one, something became apparent. The natural world has always been our first love, yet the flowe...


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(184)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect…

I just wanted to say a huge thank you to Endura Rose for helping make my anniversary truly special. The stunning diamond‑blue (diamond‑dusted) rose was even more beautiful than I imagined — it brought my whole vision to life and made the moment unforgettable.
The complimentary box was, as always, such a thoughtful touch and really added to the experience. It’s the little details that set you apart, and you delivered once again.
Thank you for the care, quality, and service. You helped make a very important day perfect

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service and a great…

Excellent customer service and a great experience from start to finish. I purchased flowers from this company to be shipped internationally, and when I followed up on my order, the team noticed that the delivery might not arrive on time because the Monday was a bank holiday.

They reassured me straight away and went above and beyond by arranging an express replacement so it would still arrive on time. They even sent a larger size because the one I originally ordered had to be specially made.

A real testament to their care, attention, and commitment to their customers. I am very impressed and would happily recommend them.

Highly Recommended

28 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

They we're good until they were bad

There was an issue with my original order, wrong colour delivered (30/1). I contacted them and they promptly corrected this and I give credit for that.

But, I asked for a rose scent spray to be sent out with the replacement. I paid the invoice issued but did not receive the spray(5/2). I contacted them again and was told, the spray wasn't part of my order. I sent the invoice as proof and was told a refund will be issued shortly. It's now the 13/2 and they now longer reply to me, nor have they issued the refund.

The denial, drop off in communication and lack of action has made me not want to order from this company again.

5 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed

Very disappointed – avoid

My husband bought me an Endurance Rose for my birthday. I don’t like gifts like this, so we tried to return it without even opening the box. Despite this, the company is refusing to give a refund.

This is completely unacceptable, especially as they are legally obliged to offer a refund under consumer law for unopened, returned goods. What’s even more concerning is that their small print claims they won’t accept returns even if the item arrives damaged, which is ridiculous and a huge red flag.

This feels like a dodgy company trying to deny basic consumer rights. I would strongly advise others not to buy from here unless you’re happy to be stuck with the item no matter what.

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Hope diamond

I ordered a hope diamond - which was engraved for a special day - it’s a beautiful rose and a momento which we can keep forever

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful pieces of art

Absolutely love all the roses I’ve had purchased from Endura Roses. They are all such beautiful pieces of art. I personally have 4 in my home and have purchased around 12-15 for gifts for friends and relatives.
Beautiful pieces and fantastic service always

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product

Delivery didnt come on time so they refunded the delivery fee. Great customer service and communication. Great product as well. Better then i expected

4 août 2025
Noté 3 sur 5 étoiles

Poor value for money… paid over £120…

Poor value for money… paid over £120 for this, while it’s a beautiful rose… this company skimps on the details big time.

It is encased in plastic, and they did not ask me for a font type for my engraved message (the font is too huge for the plate, and not at all elegant.)

Lastly, there isn’t even a basic gift box, bag or wrapping. Just the dome itself as if it is a cheap souvenir not a luxury present. Disappointed in the overall effort. They cheap out on the extras and try to upsell you on small things.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Perennial Rose

I ordered the Perennial - Diamond rose red and a star named in honour of my mum.
I am so happy with my order. It's absolutely beautiful. And even a star was added to the rose.
My delivery came very quickly and the rose was very carefully packaged.

29 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

I was a little sceptical as to whether this was legit at first, especially with the low amount of reviews and some bad ones,
I placed the order anyway, i didn’t get any confirmation email which made me feel uneasy. but after a few days i received an order processed and despatched, it arrived two days later with good packaging. Super happy will be a lovely anniversary gift for my wife.

27 juin 2025
Avis spontané
Logo de Endura Roses

Réponse de Endura Roses

Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that we were able to deliver a product that met your expectations and that it brought you joy!
We sincerely apologise for the inconvenience caused by not receiving the order confirmation email. While this is a rare occurrence, it can sometimes happen due to technical glitches or connectivity issues. Please rest assured that we are constantly working to ensure smooth communication at every step of the process.
As a brand committed to quality and customer satisfaction, we are always here to support you, before, during, and after your purchase. Should you ever have any questions or need assistance, our customer care team is here to help.

Noté 1 sur 5 étoiles

Delivered to the wrong house

Delivered to the wrong house ! With no letter saying where it had been delivered to

7 juin 2025
Logo de Endura Roses

Réponse de Endura Roses

Thank you for your feedback, and we hope you're doing well.

We sincerely apologise for any inconvenience you’ve experienced. According to our courier’s tracking information, your order was delivered on time.
We understand how frustrating it can be when something doesn’t feel right, and we take every concern seriously. Please note that we’ve emailed you and also attempted to contact you by phone.

Customer satisfaction is extremely important to us, and we genuinely want to resolve this for you. Kindly get in touch with us at your earliest convenience—email is best, so we can look into this matter and make things right

Noté 5 sur 5 étoiles

Very helpful and assisted me in what I…

Very helpful and assisted me in what I wanted to purchase.
Love my product

14 mai 2025
Logo de Endura Roses

Réponse de Endura Roses

Thank you so much for your lovely feedback! We’re so glad we could assist you and that you love your purchase. Your satisfaction means a lot to us, and we hope your Endura rose continues to bring beauty and joy!

Noté 5 sur 5 étoiles

Reliable and the rose came and was…

Reliable and the rose came and was absolutely wonderful, thank you!!!!

29 avril 2025
Logo de Endura Roses

Réponse de Endura Roses

Thank you so much for your kind words! We're thrilled to hear your rose arrived safely and that you loved it. Your trust means everything to us. Thank you for choosing Endura Roses!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus