I was recently thinking it was time to compare again when by chance AEI crossed my path. Almost instantly I had a well mannered customer service officer phone me and walk me through my options. Clea... Voir plus
L'entreprise a répondu
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I was recently thinking it was time to compare again when by chance AEI crossed my path. Almost instantly I had a well mannered customer service officer phone me and walk me through my options. Clea... Voir plus
L'entreprise a répondu
This company is one of the worst operators I've ever dealt with. I was suss at the start but went through with the 30kw battery with 0% finance. The install left me with the only thing working w... Voir plus
The Australian Energy Initiative was recommended to me by a friend who'd dealt with them to install a heat pump hot water service. Our existing gas unit was ageing and replacing it with an electric on... Voir plus
L'entreprise a répondu
Great initiative and NO PRESSURE SALES!!! The rep (David) was open and transparent, gave us all the comparison details and allowed us time to go away, review the numbers and called us back at a time... Voir plus
L'entreprise a répondu
Australian Energy Initiative is a driving force in the renewable energy and utility comparison sectors, serving over 50,000 satisfied customers throughout the past 5 years. AEI has saved Australians tens of millions of dollars and cut carbon emissions by hundreds of thousands of metric tons. As well as helping tens of thousands of Australians compare and save on their utilities bills, AEI has successfully facilitated the installation of over 20,000 heat pump hot water systems, 7,000 rooftop solar systems, and numerous other home efficiency appliances, including batteries, EV chargers, heating and cooling, LED lighting, showerhead replacements, air vent covers, and door seals.
Australie
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The gentleman that I spoke to was very helpful and polite l give him five stars thank you
Sam explained that he could help me get cheaper electricity and gas than Lumo, which I had been meaning to do myself.
He found a few cheaper options for me, I chose an Australian owned company. Hopefully my bills will be a lot cheaper.
I will come back after 3 months with a follow up review about the cost.
Turns out, they are linked to Lumo anyway and my bills are cheaper than what they could offer me, so I stayed with Lumo. Looking forward to the day we get free electricity. God knows we all have paid enough to last two lifetimes.
Very simple and easy process, all online and best of all the staff were knowledgeable and recommended the best deal
Excellent service, friendly and knowledgeable staff, Time and money saving provided through easy procedures.
Thank you and looking forward for the long term follow up.
I’m always nervous about unsolicited phone calls and would normally not sign up immediately but the service was easy, the sign up was simple and I’m getting double the solar payback as with my previous supplier. I guess it pays to swap supplier
Very informative,and helpful,gave me good advice,and explained everything in detail,very happy to be back with Alinta,on a much lower rate plan. Thank you very much Norm.
Very knowledgeable and helpful without being pushy and great follow through
Was a simple 20 minute process that allowed me to review other options and update my current electricity plan quickly and easily. Thanks
Really simple and easy!
I received a phone call, completed the online form, and saved on my monthly bills. I also received $400 in credit towards my gas and electricity.
They first put me with Alinta energy which was a good deal, then they rang me 2 months later and said they had a better deal which actually turned out to be far more expensive, a month later ( just recently) contacted me again and said they had found a better deal but it works out about 2cents better, they failed to pass on my pension card details to Alinta which has cost us $161 in pension rebates, the whole thing has been a debarctle, do not trust them do your own research
Consultant was great, making it a very easy process
I am grateful to the person who called me and guided me through the entire process. Patience and clarity were essential in making me decide to change my electricity and gas provider. I hope that the bill on the next bill will decrease as promised by you. Thank you very much.
Easy to understand
Quoted cheaper gas and electricity bills
Time will tell .
Spoke Australian well, hot water service, internet now a cheaper energy company the hits keep on coming. Keep up the good work.
So pleased with this organisation. They were very patient and so helpful and explained everything clearly… not easy!! We’re saving a fortune on our electricity. Thanks so much.
Your representative walked me through the process its always good to save money anywhere we can thankyou electricity bills will be cheaper now A1
The installer did not tighten the shower head properly so water shoots out in the wrong direction because it doesn't seal.
Thank you so much for signing me up to Lumo energy. Your representative was very professional, loads of patience and very helpful. I hope the end result will be just as good. Thank you again for helping.
Good customer service.
Easy process
Deal sounds amazing
Familiar person who I have dealt with previously
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