ENGRAVERS GUILD LIMITED Avis 221

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After ordering a wrong item, I re-ordered the correct one and e-mailed the company explaining that I needed the item urgently. Less than 48hrs later my item was delivered in time for my grandson's 21... Voir plus

Noté 5 sur 5 étoiles

Wow, the team at Engravers Guild went above and beyond for me as I requested some additional assistance with my order. The customised pocket watches are beautiful and I am so thrilled to be able to gi... Voir plus

Noté 5 sur 5 étoiles

Amazing, Amazing, Amazing! Above and beyond! Purchased a watch for Best Man for my wedding. All brilliant and easy to do! Delivery company had incorrect address and problem delivering! Nobody’s fault... Voir plus

Noté 5 sur 5 étoiles

Cuff links arrived today and are fabulous especially modern for a young man (our grandson) starting out on a career at 21 thank you so much so fast beautifully boxed and wrapped love them. What fantas... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 4 sur 5 étoiles

Appreciated responding to feedback re ashes locket

We paid £139 for a gold pebble necklace to hold ashes. This arrived in good time but with no kit to fill it. Not huge problem but would rather not had to chase it. However once reported kit hadn’t arrived it was sent quickly and necklace is beautiful. They also took on board feedback regarding something extra in that kit for putting ashes in funnel which is appreciated.

26 novembre 2025
Avis spontané
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Réponse de ENGRAVERS GUILD LIMITED

Dear Charlotte. Thank you for your order and for taking the time to leave a reply. We are very sorry for the distress you experienced in identifying an appropriate implement to transfer the ashes. In all the time we have been selling memorial jewellery, this has never been raised as an issue before so we apologise for not having anticipated this earlier. Following your feedback, we have added a small spatula to all of our Ashes Kits. Hopefully this will not pose a problem for any of our customers again in the future. Should there be anything else we can do, please don't hesitate to let us know and we'll be happy to do all we can.

Noté 2 sur 5 étoiles

Great product last year but massive…

Great product last year but massive amounts of spam emails in the run up to xmas. Had to block their emails

26 novembre 2025
Avis spontané
Logo de ENGRAVERS GUILD LIMITED

Réponse de ENGRAVERS GUILD LIMITED

Dear Paul. Thank you for your order and for taking the time to leave a review. We are very pleased to hear you had a positive experience with us last year but are sorry for any unwanted emails. As a small family business, we do send a few emails to remind our customers to think of us again. Apologies for this - there is an 'Unsubscribe' option on every email we send should you not want anymore. If there is anything else we can do, please don't hesitate to let us know and we will be very happy to help.

Noté 5 sur 5 étoiles

Good Company

I ordered 2 photo frames. They are lovely. Beautiful writing. Fast delivery. Well packaged. I ordered 1 special box for a present. It is well worth the extra money

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I can’t thank you enough for the…

I can’t thank you enough for the personalised necklace containing my Nan and Grandad’s ashes. It’s a Christmas gift for my mum, and I know it will mean the world to her. The necklace itself is absolutely beautiful. The pack you sent to gather the ashes was so empathetic, personal and caring — it truly made a difficult process feel supported and handled with such respect. Thank you from the bottom of my heart.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I am so very impressed with Engravers…

I am so very impressed with Engravers Guild of London
Very quick response to any issue and immediately resolved
Delighted with Quality and service
Highly recommend
Genuine buyer for our silver wedding anniversary
5 star

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Engraved Oak Photo Frame

Beautiful engraved solid oak frame, very pleased with my purchase.
Very good value for money.
Highly recommend the optional presentation box to make the gift even more special.
Excellent communication with sellar who did everything they said they would do. Will not hesitate to order again.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and communicative team

Very helpful and communicative team, the pocket watch is beautiful and worth every penny, it feels well made and a gift worth giving (not like if you would order of amazon or etsy and pay under £50). We purchased as a very sentimental gift, and we are so glad we did! Thank you again!

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

1st class service all round.

What a great experience and service. Ordered a whisky glass with an engraving in Greek.
Result is perfection together with an prompt delivery. Would recommend them to anyone and use them again.
Big thank you.

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

100% for quality and 100% for customer service.

I order a personalised whisky glass in copper for my husband on our anniversary. It arrived very quickly but unfortunately was the incorrect item, I contacted them and Maddie got in touch, she was very helpful and sorted it straight away. 2 days later and correct item arrived in time for our day without me worrying.
I would absolutely shop with them again purely on Maddies professionalism and kindness.

My item is beautiful and just perfect. Looked exactly as advertised and a quality item.

100% for customer service and
100% for quality.

I would not hesitate to recommend.

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Christening gift

Fantastic personalised gift for a Christening - a beautifully packaged high quality item arrived quicker than expected. A great customer experience - thank you Engravers Guild.

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thanks to the team at Engravers Guild

Thanks to the team at Engravers Guild. Their website, communication and products are all fantastic!
I was worried that I had left an engraved gift a little too late to buy, so I quickly ordered what I thought was perfect but forgot to include a line of engraving. I sent an email on the same day of ordering and my order was efficiently amended to the correct wording, and I was pleasantly surprised how quickly it was delivered (within 2 days) so in plenty of time for wrapping and presenting the gift on time, PHEW!!! Well done, would buy again

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I was made up with the locket I ordered and when I had a slight issue a few months on, Engravers Guild went above and beyond to resolve it super swiftly. Couldn’t ask for more from them.

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A beautiful gold locket bought in commemoration of my husband.

I purchased a beautiful locket from Lovelox in commemoration of my wonderful husband. I chose the gold locket with the birthday flower inscribed on the front. I was able to attach two photographs of my husband to my order and I had a meaningful inscription on the back. The photographs were inserted into the locket for me. The locket is just perfect and far exceeded my expectations. Thank you very much Lovelox.

14 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

just wanted to say how happy I am with…

just wanted to say how happy I am with the necklace I recieved today. I had it done for my daughters birthday in Oct. She had a daughter in Feb and wanted something nice but simple to mark her birth and wear daily.
Very impressed with the presentation the engraving but especially the ease of ordering and delivery.
Thank you!

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Really helpful team & amazing product

Really helpful team, responded really quickly with the ideal solution, they went to lots of effort to investigate how they could help and then come up with a solution. My order was delivered on time if not early thanks to the team sorting the delivery out. A great experience and the product was beautiful!

10 septembre 2025
Avis spontané

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