ENGRAVERS GUILD LIMITED Avis 221

It is very rare for me to make comments but the customer service with this company is second to none.
The large gin glass I ordered and had engraved was beautifully packed and arrived very quickly, safe and sound.

Absolutely beautiful item, good communication throughout. Amazing value for money, they obviously care about what they do. I'm so impressed.

My locket and chain arrived yesterday. It's beautifully crafted and the quality is excellent. The added option to upload a photo just made it extra special.

I recently purchased an engraved tankard, very reasonable price and excellent quality, arrived quickly and well packaged. fabulous service. thank you

Really impressed. Ordered Saturday....delivered Tuesday. Ordered a locket for my Girls Christmas present and it was packed in a lovely box, the lot. WILL USE AGAIN. Thanks Guys.

I ordered two engraved whiskey glasses which arrived swiftly and were packaged beautifully. The quality of the glasses & engraving was brilliant. There was a small error in one of the engravings, but the customer care team responded quickly and sent a whole new order out, which arrived perfectly the very next day. Absolutely brilliant, thanks so much!

Very smooth communication and the locket I bought is so so beautiful the photos are great quality and I’m so happy with it.

Thank you so much ❤️

I had a problem with my order but customer service sorted it out wonderfully. My order of engraved contemporary wine glasses in a luxury box looks fantastic.

Brilliant service. Ordered 2 engraved whisky glasses but unfortunately one got broken in transit. In less than 24hrs we have received a replacement glass completeing the set. They are beautifully engraved and presented. Thankyou !

A great experience. I purchased an engraved hip flask as a gift. I am truly delighted with both the purchase and the service from this company. Brilliant delivery time, great price. I won't hesitate recommending.

Beautifully made, very elegant cufflinks

Such a beautiful engraved tankard for my husband's anniversary! And it arrived very quickly and was a very reasonable price too. Many thanks indeed!

Super fast delivery of a pair of silver cufflinks and pocket watch. Both arrived in beautiful boxes and packaging. A small issue with one of the cufflinks was swiftly dealt with in a friendly and professional manner. The returns policy is easy and communication with the company personal. Will I use this company again....definitely.

I don’t usually write reviews but I thought I had to for this company. I used them three times within 2 weeks for wedding gifts. I was worried about delivery lead times and I was ordering very fragile items so I was worried they would arrive damaged. All three orders arrived within 2 working days and the packaging was so professional. I was seriously surprised about the quality of the items and how much effort went into packaging them. Thank you Engravers Guild. I now have a trusted company I will be using for future gifts.

We've just had great service from the Customer Service at Engravers Guild. Unfortunately, after placing a last minute order for delivery in the next 2 days, (hopefully) I had to request an amendment to the engraving detail. Because I emailed straight away I received a very helpful email telling me the information had been changed and was there anything more they could help me with - amazing! The final product was beautifully presented and arrived as promised in the 2 days. Thank you Engravers Guild.

Great item and the customer service was second to none. Quick delivery and despite a small issue this was resolved very quick and favourably. Would recommend

I organized a silver photo frame for our 25th anniversary
I was worried it might not arrive in time so i contacted them and they made sure it was expedited
The produce was excellent and was a big hit with my wife
The service was excellent and I have no problem in recommended this first class company

Last weekend was my nephew’s wedding in Cheshire, it was a beautiful day for the happy couple.
One very important and beautiful person was missing the grooms mother and my dear sister. She sadly passed away 20/4/24 after an 8 week diagnosis of pancreatic cancer after no initial symptoms.
I got the idea of the personalised cuff links with her name engraved on the Thursday night prior to the wedding and I paid for the next day delivery. I never told anyone about my purchase until her name was mentioned at the wedding to which I said she’s here on my wrist. I can’t tell you how many positive messages and lovely comments I received so a huge thank you for the quality of your work and promptness getting them to me in time. The way they were presented in the gift box was also very special.
I would definitely recommend to friends and family.
From a very satisfied customer

I don’t usually write reviews but the service from this company was so good that l have made an exception. Super fast completion and delivery of order, excellent presentation, coupled with a personal message from the founder on placement of order, combine to make shopping with this company a pleasure

I was a bit dubious when ordering two silver engraved frames from a company I didn't know, but oh my goodness they are so lovely, beautifully engraved, and the packaging is well worth the upgrade it really makes them such a special present! I had some queries so emailed them and they were very quick to reply! It's not often I feel like writing a review, but I had to!