Enigmafootball Avis 

55
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used this site multiple times now and the experience has been positive every time. I’ve had a variety of shirts from all over the world end have enjoyed getting my friends involved too, Somet... Voir plus

Noté 5 sur 5 étoiles

Had an issue with delivery but it was quickly sorted. Can't fault the service or the quality of the shirts, already looking forward to the next order.

Noté 5 sur 5 étoiles

Ordered a X2 World Cup boxes. Really happy with both shirts! I got a Cape Verde shirt, the underdogs of the World Cup and most memorable team plus a lovely comfy kit. My partner received a Belgium shi... Voir plus

Noté 5 sur 5 étoiles

Ordered a load of mystery boxes for my under 7s end of season presentation. Ben delivered and then some. Some really great shirts that the boys loved including Borussia Dortmund, Feyenoord, Italy, Hol... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de football

Écrit par l'entreprise

How it works - 1. choose the mystery box you want - 2. pick your size - 3. Choose any teams/ leagues you want to avoid - 4. Order your mystery shirt - 5. Unbox our unique mystery shirt


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(55)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great site snd Excellent customer service

I have used this site multiple times now and the experience has been positive every time. I’ve had a variety of shirts from all over the world end have enjoyed getting my friends involved too, Sometimes the sizing from different countries can be variable but it’s always been an easy process to send it back and get a different mystery box. The customer service I’ve received from Ben has been faultless, even going out of his way on my most recent order.

Keep up the great work

24 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered a X2 World Cup boxes

Ordered a X2 World Cup boxes. Really happy with both shirts! I got a Cape Verde shirt, the underdogs of the World Cup and most memorable team plus a lovely comfy kit. My partner received a Belgium shirt that she loves and fits well. Will be looking into a subscription!

1 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered an INTERNATIONAL shirt and…

Ordered an INTERNATIONAL shirt and received a CLUB Real Betis shirt
When explaining this situation to the customer services team they told me they wouldn’t exchange it and will send the shirt back. Despite the fact I actively paid for an international shirt and explained this from the very start of the return process.

28 juin 2026
Avis spontané
Logo de Enigmafootball

Réponse de Enigmafootball

Hi James,

We’re sorry to hear you’re disappointed with the outcome.

After receiving your return, we checked the shirt against our stock records. While we have stocked Real Betis shirts previously, the exact Real Betis shirt returned to us has never been stocked by us, which is why we were unable to process it as a standard exchange or refund.

We had also noted down on our order notes that we had sent out an Italy shirt to you.

We understand this is frustrating, but we can only accept returns for items supplied by us. As confirmed by email, we will return the shirt back to you.

Many thanks,
Enigma Football

Noté 5 sur 5 étoiles

Ordered for my Son and delivery was…

Ordered for my Son and delivery was fast , the shirt received (New York Red Bull) was great quality, packed in a nice little box, I like the fact you can exclude certain leagues/teams as we didn’t want any U.K. shirts so that’s a bonus. I will definitely be ordering more as my son loves the surprise of opening the box to see what team he gets.

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered a load of mystery boxes for my…

Ordered a load of mystery boxes for my under 7s end of season presentation. Ben delivered and then some. Some really great shirts that the boys loved including Borussia Dortmund, Feyenoord, Italy, Holland, Spain, Real Sociedad and Al Hilal. Pick of the bunch was a retro limited edition Athletico Madrid shirt

3 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered a top for my son on a…

I ordered a top for my son on a recommendation from my sister who has ordered numerous tops for her boys.I’m glad I did as the shirts are quality and it was great seeing my son’s face light up when he opened the box!
The customer service is the best I have ever experienced when ordering online.We had an issue with the first top as my son is very fussy, contacted Ben at Enigma and it was no problem returning it and getting another one sent.Unfortunately I made a mistake and ordered the wrong size!I contacted Ben again to ask about returning it, once again no problem and we received our third top!
I will definitely be ordering again.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience.

First time trying this for my son who is a bit fussy. I specified what leagues to avoid, his favourite and least favourite colours, and also that he doesn't like collars or buttons. He was blown away by the shirt, a genuine 2nd division Italian side, current season away kit. Still had the price tag of 95 EUR on it! His friends were very jealous! Will definitely be ordering again. Thank you!

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service and great…

Amazing customer service and great quality shirt.

Amazing choice of shirt, size was off and so easy and helpful to get that changed for the correct size. Couldn't recommend Ben and the team highly enough, many thanks

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Just that extra little bit

Ive been using enigma for over a year now received several shirts From Raja Casablanca to Atletico Bilbao, absolutely amazing service and very helpful and friendly if you need to contact them.

31 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Great idea, but not gift-ready

Nice idea, but the presentation misses the point and the execution really lets it down.

It ticks the box if your buying for yourself but as a gift not so much.

What arrived was simply a shirt in a plain box with a small card stating the team name and the league. That’s it. No background, no story,
The “mystery” element isn’t celebrated at all — it’s just unexplained.

This would be massively improved by including a simple information sheet introducing you to the club and its colours.

The shirts themselves are good quality but the lack of presentation and storytelling means the product doesn’t live up to its potential. With a small amount of extra effort, this could be a genuinely brilliant gift.

19 décembre 2025
Avis spontané
Logo de Enigmafootball

Réponse de Enigmafootball

Hi thank you for taking the time to leave such a detailed and honest review, we really appreciate it.

Your suggestion of including a club information sheet is a great one and something we are actively exploring as we improve the overall unboxing experience.

Thanks again for taking the time to share this. Feedback like yours helps us make Enigma Football better.

- Ben, Enigma Football

Noté 5 sur 5 étoiles

5 Star Service 5 Star product

We have been ordering football tops from Enigma Football for three years now. All together around 22 football tops and never had a problem at all. I contacted Ben and asked if i could change a top for another one. Ben jept me informed all the away through the process. A 5 star service will will be back for more.

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Top quality all round

Top quality service, product, and great pricing.

Bought two mystery boxes for my son's birthday and has was really chuffed with what he got.

First class service and comms from Ben when I asked a question on email.

100% recommend and will be buying again.

Thanks!

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I was a bit weary of this at first if I…

I was a bit weary of this at first if I am honest. But I definitely didn't have to be. I ordered my top on tuesday night had my top in my hand by Friday. I was absolutely thrilled to get what I received. I have now decided to take a monthly subscription out. If the service and the tops continue to be like this. One I will be only to happy to give this company 5 stars. I got the celta vigo away top from 24/25 season. All I can say is THANKYOU to enigma football shirts. Looking forward to receiving my next top

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

No problems in nearly 2 years

This company have been sending shirts for my son and i for over 2 years and I've never had a problem. The packaging is always spot on and delivery and payment are no hassle. Between us we have over 20 shirts, only one duplicate and that was an Italy national shirt! It is great fun for my boy and I to unbox the shirts and look into three teams they come from. What a great shout!!

27 septembre 2025
Avis spontané

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