Epic Cellars Avis 

The communication was great. I never had to question what’s going on. From the beginning to end, they helped me out a lot

Thank you for making this is super easy process. all my questions were answered through your video or emails received.

Very prompt notifications payment was immediate after receipt of item.

This was the first time in my life that I ever sold a valuable bottle. I did some research online and found out it was possibly worth a lot of money. There were a few recommended vendors. Epic Cellars was one. I wrote to all. I heard back from two. The first vendor offered very close to what Epic Cellars did, but they did not offer the prepaid shipping and packaging.
What actually made me choose Epic was the friendly communication I had with their staff. From questions I had prior to deciding, all the way through to being promptly paid, it was a pleasure. I would highly recommend this vendor. Very knowledgeable and honest.

Great experience! Easy fast communication and the process was smooth.

Excellent customer service and communication from Amy. Thank you.

amy and debbie both made this a easy conformable experience. Give them both a raise .

Easy, trustworthy!

Reply to my inquiry was sooner than expected and included an offer price. All subsequent communication was timely, and the shipping process simple. Thank you!

When looking to sell a 26 year old bottle of high end Champagne, I was lucky to discover Epic Cellars. The process from start to finish was professional and seamless. Communication was constant and thorough and payment was received very shortly after the product was received and inspected. I highly recommend Epic Cellars.

Excellent communication. Response time was quick. Debbie was professional and great to work through the process with. Price was fair, payment timing as promised. Shipping was easy. Great experience!

Epic Cellars was a pleasure to deal with. Communication and follow-up were great and the transaction was handled seamlessly and with integrity.

Sold a couple of bottles to Epic Cellars. Compared to other buyers/stores, my doubts faded fast thanks to how professional and easygoing the process was. Rachel led the way and made it smooth, and Amy and Debbie on shipping kept things moving without a hitch. Fun vibe the whole time. Thanks, Epic Cellars — you truly do live up to being epic!

The staff at Epic Cellars were great to work with! They made an offer on our 50+ year old bottle of champagne that we thought was fair. Other places weren’t interested since it was a single bottle, not a whole collection. They followed up when I failed to respond after a week or so which I appreciated as it had slipped my mind. The shipping supplies were sent quickly, and they communicated by email multiple times tracking the package and keeping me informed of where we were in the process. Finally, they received and inspected the bottle as soon as it was delivered AND sent the full payment the same day (within an hour or two of their inspection). Wonderful experience! I just wish I had more bottles to sell them.

When reflecting on my experience with Epic:
People - The team members (Debbie and Amy) were instrumental resulting in a very positive customer experience. Quick turn around on questions and thorough explaining in detail reasoning behind the answers.
Process - The flow of the process is well designed and straight forward. From quote, to shipping materials, labels meticulously laid out.
Product (Service) - the price from Epic was the highest compared to other companies for the bottles in this transaction.

Such a great experience with this company! Very professional and honest! Thank you!

Was very easy transaction. Shipping box worked great and payment was processed quickly.

Great communication from beginning to end. Very fair price paid. Really nothing could have been easier or better. I’d give 6 stars if I could.

The process of selling a single bottle was nothing less than stellar. I was offered a fair price only hours after sending pictures and the request. I was sent communication throughout the process and even as it was traveling to its final destination. It was a rapid and efficient experience.

Great process from start to finish!! Would definitely use again.