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Over priced items, Long delayed shipping, No response from customer service, Long shipping times, cheap quality products, missing items, weeks of going back and forth and still no replacement or refun... Voir plus
L'entreprise a répondu
I work at a historic building that hosts weddings and lectures. We needed a stanchion and rope to compliment our beautiful, historic ballroom. I was worried about color differences w. online pur... Voir plus
I placed an order weeks ago, I have sent 3 emails still no response and have not received my order . Im now getting anxious that it will not arrive before Christmas. Very unhappy customer.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
EPIC Solutions, one of the leading full-service crowd control and events specialists nationwide, offers clients a full line of crowd control products and services that will “keep your crowds in-line”.
Coordonnées de contact
Commerce Dr 22021, 48183, Trenton, Etats-Unis
- epiccrowdcontrol.com
3,3
Moyen
130 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Solid Company with great customer service.
I placed an order for some stickers for our Church. There was some misunderstanding regarding the s&h but after talking to Roxanne,
she went above and beyond to make sure she expedited the parcel and my Church was able to open on time because of her sending the order next day.
Thank you for an excellent communication and for going the extra mile.
We will buy form you again and again. Thank you for all your help.
1 juin 2020
Avis spontané
Roxanne did a fantastic job of keeping…
Roxanne did a fantastic job of keeping me informed on my order and shipped early.
Thanks so much.
1 juin 2020
Avis spontané
Awesome service
Awesome service! They communicated very well and got back to me almost immediately on every email. They even shipped part of my order as we were waiting for a back ordered item. I would definitely recommend them :-)
1 juin 2020
Avis spontané
Great help and follow up
29 mai 2020
Avis spontané
Great communication and customer…
Great communication and customer service. Would definitely buy from them again!
26 mai 2020
Avis spontané
Great customer service!
22 mai 2020
Avis spontané
No response to 3 phone calls
No response to 3 phone calls, 3 e-mail messages, and 1 contact form requesting status of order and shipping information!!!!!!!! No shipment has been received after 2 weeks past said processing date!!!!!!
20 mai 2020
Avis spontané
Réponse de EPIC Solutions
Mike,
Thank you for taking my call just now. As we discussed, there were several correspondence regarding your order with the last one on 5-13-2020. With the current pandemic, there is an unprecedented demand and shipments have been delayed. As mentioned in the last message, we will send you a tracking update as soon as our warehouse passes it along to us.
Réponse de EPIC Solutions
Hello Theodore,
We are sorry to see your one star rating and that you feel we can’t deliver. I know you just placed your order today and we can assure you that we will ship as soon as possible. Have a good day and stay safe.
The barriers look and feel High…
The barriers look and feel High quality. We’re very happy With how they look, feel and work to keep the public behind a 6” socially distancing guideline.
16 mai 2020
Avis spontané
Great company and customer service.
13 mai 2020
Avis spontané
Good Communication
Communication about the availability of the products i ordered was quick and professional.
13 mai 2020
Avis spontané
We ordered one 6 pack of Stanchions and…
We ordered one 6 pack of Stanchions and they quickly answered all our questions and were very detailed throughout the purchasing process.
11 mai 2020
Avis spontané
Product arrived and quality was good.
8 mai 2020
Avis spontané
In a time where social distancing…
In a time where social distancing supplies are in short supply Epic was able to provide us with everything we needed for crowd control. Shipping was quick and as promised, all items were high quality and easy to assemble. thanks to Epic we were able to open our service department again to assist our customers. thank you.
6 mai 2020
Avis spontané
Looks Great!
5 mai 2020
Avis spontané
Great customer service and follow up!
4 mai 2020
Avis spontané
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