Excellent company and products from start to finish. Sorry for the late review as I did not set up the dumbell kit straight away. Ordered over xmas and arrived promptly shortly afterwards... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent company and products from start to finish. Sorry for the late review as I did not set up the dumbell kit straight away. Ordered over xmas and arrived promptly shortly afterwards... Voir plus
L'entreprise a répondu
One of the best prices around, secure pallet delivery and had full range right up to 2 x 50kg pairs, couldn't be happier with the purchase and service
L'entreprise a répondu
Really impressed with my order from Equipped Gym. The mats arrived much quicker than I expected, which was a great start. As soon as I unpacked them, I could tell they’re proper quality—thick, durab... Voir plus
L'entreprise a répondu
I ordered 1x1m rubber gym flooring from them. It didn't start too well, because the tiles were 101cm while the ramp elements 50cm so I had 0.5cm gaps between the ramps. I sent photos to the compa... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

Unit R, YO7 3SE, Topcliffe, Royaume-Uni

Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Non existent, unresponsive customer service who ignored questions. Failed to manage to attempt delivery of the item 4 weeks after the first delivery date was provided. They made 4 separate delivery dates and never attempted delivery on any of them after charging 50% on top of the cost of the item for delivery.
Despite multiple requests for the delivery fee refund they refused to even answer that request.
After submitting a review on trust pilot they have tried to block it twice whilst acknowledging their failures by amazon message at the same time. They appear to just want free loans from customers.
Thankfuly my card provider obtained a full refund and Amazon complained to them on my behalf.
Its quite pathetic that they contact me belatedely and admit fault and then conspire with Trust Pilot to try to block the review.
Amazon order ref - 206-6278918-0409901
Both EquippedGym and Trust Pilot have been sent subject access requests and the hopeless mob at Trust Pilot made it take 4 attempts to log the request like the disingenuous bunch they are.
The latest update from Equipped Gym does not involve disputing my accurate version of events and neither are the comedians at Trust Pilot. I did warn you both in advance that conspiring together wouldnt help you and my card provider refunded me, not Equipped Gym

Réponse de Equipped Gym
Great service, delivered on time and with ease , great equipment. I order the rubber flooring , a hex dumbbell holder rack and a concept 2 rower . Highly recommend

Réponse de Equipped Gym
I was really impressed with how quickly my order was sent to me.
The flooring tiles are of super quality, quite heavy to move to be honest but my friend and I managed it quite well between us.
I emailed the company with a question and they replied very promptly.
I would definitely buy these again if I were to do another project.
Great product, great communication from supplier, all round a good experience.

Réponse de Equipped Gym
Slight lack of communication on when they would be delivered but information was given when I contacted them. Just never heard a time from the pallet delivery company, Mats are great quality and easy to install.

Réponse de Equipped Gym
I have not yet received the product … it may come today. Who knows, communication from delivery agent is poor

Réponse de Equipped Gym

Réponse de Equipped Gym
Delivery was quick and arrived as described. There was a slight issue with a package being left on the delivery truck (external company) this was resolved out of office hours by Reece which was fantastic.

Réponse de Equipped Gym
Great customer service and incredible delivery times! Product was perfect too!

Réponse de Equipped Gym
Reece is a great guy,went above and beyond for my company,great service great after care 🤝

Réponse de Equipped Gym
Delivery only took a few days! Good value for money, one of the cheapest prices for gym flooring per meter I found. Easy to cut and fit. Seems a good quality floor too. Very happy albeit I’ve only just laid it so time will be the test but certainly chuffed with it so far!

Réponse de Equipped Gym
Non existent, unresponsive customer service who ignored questions. Failed to manage to attempt delivery of the item 4 weeks after the first delivery date was provided. They made 4 separate delivery dates and never attempted delivery on any of them after charging 50% on top of the cost of the item for delivery.
Despite multiple requests for the delivery fee refund they refused to even answer that request.
After submitting this review they have tried to block it twice whilst acknowledging their failures by amazon message at the same time. They appear to just want free loans from customers.
Thankfuly my card provider obtained a full refund and Amazon complained to them on my behalf.
Its quite pathetic that they contact me belatedely and admit fault and then conspire with Trust Pilot to try to block the review.
TRUST PILOT STAFF YOU HAVE BEEN GIVEN THE EVIDENCE ALREADY SO UNBLOCK THE REVIEW AND CONFIRM ON HERE THAT THEY LIED TO YOU.
ALSO WHEN ARE YOU GOING TO ADDRESS THE LITANY OF IMAGINARY 5 STAR SOLO REVIEWS ON MULTIPLE COMPANY WEBSITES, YOU ARE BECOMING A LAUGHING STOCK FOR RELIABILITY WHEN COMPANIES PAY YOU !
Amazon order ref - 206-6278918-0409901

Réponse de Equipped Gym
The floor tiles (20mm) are great for my garage gym. The pallet was neatly packed and secure. As I was installing them I then realised why you should have the interlocking tiles for the mats. I will have to get some to make the little gaps disappear. The performance is great. The grip over the carpet I did have in there is not comparable. Carpet offers no grip and these grip 100%. My bench and leg extension machine no longer move when I'm using them.
Cleaning is easy either by sweeping or hoovering.

Réponse de Equipped Gym
After dealing with a shocking gym equipment company, dealing with Equipped Gym has been a polar opposite experience. Everyone I've spoken with has been a clear communicator and actually follow through with what they say as well as un-prompted updates! Shout out to Rose for the great service 🙌

Réponse de Equipped Gym

Réponse de Equipped Gym
Easy ordering process with great price. Communication of delivery was also really good.
Quality of floor matts is way above what I'd expected.

Réponse de Equipped Gym
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.