Great experience from start to finish, where there were issues and concerns, the team (Adam, Ollie, and Shannon) were there to answer questions no matter the time of day, through several well executed... Voir plus
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Lisez les avis des autres
I want thank all ERE Property staff who were in contact with me, namely Kyle, Ollie and Shannon. They led me in my purchase process so smoothly. They provided all the necassary information on time, gi... Voir plus
I have recently bought an investment property with the E.R.E Property Group. The team, particularly Jake, Ollie, Shannon, and Gaby, are excellent and very experienced. They have made this whole proces... Voir plus
Sharon is a professional in this field. She provided timely and indepth information durning the process. I had no bad comment regarding her. May be, this is her first time to serve Hongkonger who h... Voir plus
À propos de l'entreprise
- Investissements immobiliers
- aussi dans
- Agence de location d'appartements
- Agence de location immobilière
- Conseil en investissement
- Société d'investissement
- Société de gestion immobilière
Écrit par l'entreprise
E.R.E Property Group offer clients secure UK property investment opportunities. We also make portfolio management & lettings easy for UK & HK landlords. As a business, we pride ourselves on being experts on the countries and buy-to-let properties that we market. We are experts in sourcing property in key UK regional cities, outside of the London market that offer excellent entry prices and good yields. We never take anything for granted and we conduct thorough due diligence on every property we sell. We believe in relationships and we appreciate that investing in buy-to-let property via E.R.E property needs to be based on trust, so we have regular meetings and site visits with developers. These beliefs and standards are at the very centre of everything we do.
Coordonnées de contact
Suite 1 Manor Mills, Manor Road, LS11 9AH, Leeds, Royaume-Uni
- +44 (0) 113 380 8930
- info@ereproperty.com
- ereproperty.com
4,6
Excellent
242 avis
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A répondu à 50 % de ses avis négatifs
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Overall great service & very happy
Overall great service. Impressed and very happy with professionalism, transparency, customer care and overall diligence. Very satisfied. Shout out especially to Sharon & Jonathan for an excellent service supporting us all the way.
12 septembre 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Luis! We are glad to hear you are satisfied with our services. We will notify the team of your wonderful comments.
Efficient recontract process
I was nearing the end of my tenancy contract and wished to extend it for a few more months. Megan Grayston from ERE Property helped me set up a flexible periodic tenancy contract over email without any further paper. Truly efficient!
8 septembre 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review! We are happy to hear that you have enjoyed your experience whilst renting with us. We will pass your lovely feedback forward to Megan
The best
Having been a renter for the past 10 years, I must say no other agency has come close to how efficient and nice ERE as a whole and Megan Grayston in particular! No request has been too big, I have not had an issue that was not sorted immediately, and for this reason alone I am looking to extend my tenancy months in advance! Cannot recommend them enough
2 septembre 2021
Avis spontané
Réponse de E.R.E Property
Thanks for your review, Zainab! We are thrilled to hear that you have enjoyed your experience whilst renting with us and want to extend your tenancy! Our team always aim to make the process of renting as easy as possible and always try to ensure any issues are resolved as fast as possible. We will pass your wonderful comments forward to Megan.
An efficient staff
I think Megan is efficient and she explained things to me thoroughly when I have doubt. She is prompt and will send me an interim reply if she needs time to sort out matters.
30 août 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Karen! Our property management team always aim to reply to our tenants within a timely manner and resolve any problems as fast as we can! We will pass your kind feedback forward to Megan.
Professional!
I sent my enquiry via an online enquiry and received prompt reply from James Kettel. James was very patient and presented me just what I needed, not pushy nor hard selling at all. Being an inexperienced investor, he made everything simple and utterly transparent for me. Though in the end we did not pursue due to personal reasons, I wouldn’t hesitate to work with James again, hopefully in the near future.
26 août 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Annie! We are pleased to hear that we were able to help you with your search for a property investment. Our property investment consultants always aim to provide a transparent and helpful service to all of our clients. We will pass your lovely feedback on to James and we look forward to helping you find a property investment in the future!
I have worked with ERE Property since…
I have worked with ERE Property since late 2020 and have always found them to be open, honest and professional. They act with integrity, care about their reputation and do business the right way.
26 août 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Dan! We are thrilled to hear that you have enjoyed your experience whilst working with us and we look forward to continuing our work with you.
Good Customer Service
Rented with ERE for 2 years in Salford, Manchester with very few issues during this time. Upon leaving the property, Megan Grayston kindly wrote me a tenancy reference to provide to my new letting agent which was much appreciated. Have never struggled to get through to Customer Service when I've needed to
26 août 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Dan! We are pleased to hear that you enjoyed your experience whilst renting with us. We will pass your kind feedback forward to Megan
Excellent Sales & After Sales Service
I recently invested in Society House with ERE. The sales and after sales process was very smooth. At all times I was always comfortable with the level of information I was being provided. Robert, who met me in HK always presented opportunities for investment suited to my profile and kept me updated and Sharon who took on the after sales to ensure I stayed on track to meet the necessary requirements to complete the exchange. Fantastic and thoughtful service. I am keen to continue partnering with ERE for future UK investments
22 août 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Arjun! We are thrilled to hear that we were able to help you with your property investment journey. Our team always strive to make the process of purchasing a property investment as smooth and quick as possible. We will pass your lovely feedback to Robert and Sharon and we look forward to working with you in the future!
ERE have been outstanding in providing…
ERE have been outstanding in providing me with support up to my recent exchange of contract on my first investment property with them. From sales (Jonathan Oakes) to client support (Samantha Harrison and Sharon Barlow), the whole team have been professional, proactive, friendly and supportive. I have recently exchanged contracts without any issues and I look forward to further good support from the ERE team as I progress to completion and the letting of my property. ERE are a great company and one to look out for on the rise!
16 août 2021
Avis spontané
Réponse de E.R.E Property
Thanks for your review, Brian! We are delighted to hear that we have been able to help you with your exchange on your first buy to let property investment. We will let Jonathan, Samantha and Sharon know about your wonderful feedback and we look forward to working with you in the future.
Being in good hands
Thanks to Robert and Sharon Barlow, I just completed my exchange of contracts for an UK property investment. I am impressed with the efficient and systematic ways they are handling my deal. Sharon often follow up the status for me proactively with different parties and always helpful towards queries. Looking forward to the completion of this new build in the soon future and the one-stop service of ERE in the rental manangement part. Hopefully will come back and give the fifth star later once I can tell my successful story.
12 août 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your great feedback, Eric! We are happy to hear that we have been able to source you a buy to let property investment. Our team always strive to make the process of purchasing a property investment as smooth and efficient as possible. We will pass your kind comments forward to Robert and Sharon!
Robert and Sharon provide excellent…
Robert and Sharon provide excellent support and advice and I hope to be able to use them on other property purchases.
24 juillet 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Simon! We're thrilled to hear that you enjoyed your experience whilst working with us. Our team always aim to provide the best support to our clients who are looking for a buy to let property investment. We will pass your lovely feedback forward to Robert and Sharon!
Invest with ERE!
I approached ERE to find good opportunities to invest in properties. I must stress that I am not an easy client. As a relatively inexperienced investor I check and re-check every detail multiple times, before committing to anything. Initially Jonathan and then Sharon were extremely patient and supportive in the whole process and I never felt pressured to make a decision. I have now exchanged with my first property sourced by ERE, time will tell to which extent the predicted returns will materilise, I will then come back hoping to add the fifth star to this review.
24 juillet 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review and wonderful comments, Alessandro! We are happy to hear that we were able to help you find a buy to let property investment. We will pass your kind feedback on to Jonathan and Sharon. We look forward to working with you in the future!
Sharon Barlow
This is our first time to purchase a UK property. Many thanks to Sharon Barlow's expertise and assistance in making our dreams come true.We have no hesitation in recommending her on her professionalism.
24 juillet 2021
Avis spontané
Réponse de E.R.E Property
Thanks for your review, Paul! We are pleased to hear that we were able to source you a buy to let property investment. We will pass forward your lovely feedback to Sharon.
ERE - AVOID AT ALL COSTS!
ERE are a landlords agent who care more about money and the landlord than they do about the safety and well-being of their tenants.
After 5 months of living with water ingress which affected the electrics and our physical health, we finally had enough and called Environmental Health who demanded an electrician attend the property. He subsequently informed ERE that the electrics were not safe and the property should not be lived in.
Out of spite, ERE then requested that we leave the property with 24-48hrs notice and only decided to back down once they realised I had actually read my tenancy agreement and understood my rights.
Diabolical and rude staff, well and truly incompetent. Avoid at all costs.
20 juillet 2021
Avis spontané
Réponse de E.R.E Property
Hello Miss Barnard
As we know, the property you moved out of is an apartment and the water ingress was occurring from an external leak which is the responsibility of the block manager to repair. We, as agents and your landlord do not have the relevant insurance or instruction to work on a building which neither of us own, so reliance on the building manger to repair the issue was absolute which left you, us as agents and your landlord in a very difficult situation.
As the leak occurred during heavy rain it was not constant, and it was until recently confined to one part of the property. This does not mitigate the seriousness of the situation but did not render the property uninhabitable. The much larger leak during particularly heavy rain did render the property unsafe and therefore uninhabitable, therefore the correct course of action was to terminate the tenancy with immediate effect to avoid any danger to life. Despite this, your request to use the property at your own risk rent free to allow you time to make alternative arrangements was agreed.
Your landlord was also in agreement to a reduction in rent for you in recognition of the fact that whilst she was under no control of the repairs, this situation was far from ideal, and we were all pushing the third party for repairs to be completed at the earliest opportunity.
Finally, your deposit was released in full (prior to us seeing any end of tenancy report) the moment the keys were returned.
In summary, we would agree that you have had an experience that has fallen short of what we aim to deliver. However, as highlighted above and advised previously overall the repairs required fell outside our remit of control. It is disappointing that you feel the actions that we have taken to support the situation warrant such a review.
Kind regards,
ERE Property
Ewan and Tanya Review
Really great help from both Ewan and Tanya. Ewan went to great lengths this to help us get our flat sorted, fast responses, very helpful. Tanya set out the next steps very easily and informatively. Great help from both!:)
19 juillet 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Chloe! We are pleased to hear that we were able to help you find an apartment to rent. Our team always aim to make the process of renting an apartment as easy as possible! We will pass your lovely comments forward to Tanya and Ewan.
On the ball
Have been renting through ERE for 3 and a half years. Recently had an issue with the water tank developing a serious leak on a Friday morning, forcing me to turn the main supply off. Facing the prospect of having to go without water for the weekend, ERE (through Pru) arranged for a wet-vacuum of the carpets and replacement of the water tank within hours, and all completed by 7pm.
21 juin 2021
Avis spontané
Réponse de E.R.E Property
Thanks for your review! Our team always aim to make the process of renting a property with us as smooth and stress-free as possible. We will pass your delightful feedback on to Pru and the team!
Brilliant service from James and Sharon
Throughout the entire process, the team at ERE Property were so understanding and really guided us. They went above and beyond to ensure that our queries were all answered and that our property was handled in a safe and professional manner.
16 juin 2021
Avis spontané
Réponse de E.R.E Property
Thanks for your review, Shahid! We are excited to hear that you enjoyed your experience with us whilst purchasing a buy to let property investment. We always strive to make the process of investing as easy and safe as possible. We will pass your wonderful comments on to James and Sharon!
Outstanding Service from James & Sharon
I got really good advice and support from both James and Sharon who held my hand throughout the whole process of buying my property. I highly recommend ERE Property and want to give a massive thanks to James & Sharon.
Afia
16 juin 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Afia! We are happy to hear that we were able to support you through the process of buying a buy to let property investment. Our team always aim to offer the best advice and support for all of our clients to ensure the best decision is made. We will pass your kind words forward to James and Sharon.
2 years of great service
Rented through ERE Lettings for 2 years. Always found their staff really helpful. Any issue I had dealt with immediately. Made my moving out process seamless and deposit returned as promised. Would have continued with them if I was not moving to wales. Thank you.
5 juin 2021
Avis spontané
Réponse de E.R.E Property
Thank you for your review, Danielle! We are pleased that you have enjoyed your experience whilst renting an apartment with us. Our team always try to make the process of moving out as stress-free and smooth as possible. We will pass your feedback forward to the team!
Very helpful for all staffs from Sharon Barlow
Very helpful for all staffs from recommendations of property, contract exchange and final property management, particular thanks to the most helpful staff, Ms. Sharon Barlow who helped me to deal with all problems promptly.
5 juin 2021
Avis spontané
Réponse de E.R.E Property
Thanks for your review! We are thrilled to hear that we were able to help you purchase a buy to let property investment. We always strive to make the process as seamless as possible. We will pass forward your delightful comments to Sharon and we look forward to working with you in the future!
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