O meu nome é Maria Tomé e sou triatleta, tive a sorte de realizar o sonho olímpico e participar nos jogos olímpicos de Paris 2024. Com as camas ergomotion descansei de forma incrível antes da minha es... Voir plus
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I wish I had seen these reviews before ordering. Ergomotion picks the shipper but when you have an issue they offer NO support. The shipper's (LTL) web site has no means of contacting them for an upda... Voir plus
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After having tried a number of pillows from different brands, ergonomic or otherwise, this one is definitely my favorite. Ergopillow is like a cloud: it really does feel like resting on a cloud.... Voir plus
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Loved everything about this product! Amazing that I can wake up with just some vibration and not a some noise. Also great quality with mattress and pillows 👌👌 but above all I would say the anti snor... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Ergomotion Plus operates in Europe as a premium sleep technology brand focused on smart and adjustable beds. By combining advanced technology, ergonomic design and sleep science, the brand aims to elevate sleep quality and everyday well-being.
Coordonnées de contact
Portugal
- ergomotionplus.com
3,2
Moyen
31 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
More than 2 months to receive the order
When I bought the set the lead time was 5 to 10 days.
Made the order early August and received it in mid October....
18 octobre 2024
Réponse de Ergomotion Plus - Europe
Dear Rui,
Thank you for your feedback. We sincerely apologize for the delay you experienced with your order. The extended lead time was caused by a temporary out-of-stock question and unforeseen transportation and production issues. The topic is fixed, and We are actively working to improve our processes. We appreciate your understanding and patience during this time. If you have any further questions or concerns, please feel free to reach out to us directly.
Ergomotion Europe Support Team
I bought ajustable bed from ergonomic…
I bought ajustable bed from ergonomotion arround 10 years ago.
After 5 years electronic and remote stop to work and has changed $$$.
Another 5 years new remotes stop to work. Ergomotion want to charge $1500.00 for replacement. ( I got an offer to buy new beds $1500.00 because no replacement remotes ??????).
(They have limited warranty for 20 years which can save you 20%???.
Mattresses with 20 years warranty is appart inside and manufacturer Mattressdr.com is out of business.
Terrible experience.
Terrible, unprofessional and not helpful customer service.
Very easy to loose $ thousands with cheap ERGOMOTION products.
Stay away.
P.s.
Ergomotion replied they find solution and redirect me to US branch ( same production, same throubles,)
They offer $750.00 (1st time $1500.00). Good cost for non working remote.
Bravo Ergomotion
7 août 2024
Avis spontané
Réponse de Ergomotion Plus - Europe
Dear Aleks,
We are sorry to hear about your negative experience. We have sent you an information request to ascertain the root cause of the situation and to help you fix it.
Best regards,
Ergomotion Europe Support Team
Sleeping on a cloud...
After having tried a number of pillows from different brands, ergonomic or otherwise, this one is definitely my favorite. Ergopillow is like a cloud: it really does feel like resting on a cloud. Its texture is both soft and firm enough to provide optimum support for the head and neck. No more waking up at night with neck pain.
Very good value for money compared with other major brands, which I've been rather disappointed with. The quality of sleep has improved and so has the comfort of night-time sleep. It's an investment in health and well-being, which I highly recommend.
This pillow is child's play to care for. The removable, machine-washable cover makes cleaning a breeze.
If you're looking for a pillow that really improves your sleep and makes you feel like you're resting on a cloud, look no further. It's a purchase you won't regret.
27 juin 2024
Avis spontané
Réponse de Ergomotion Plus - Europe
Dear Aurore,
We are delighted with your feedback - thank you so much for your words. We agree that the ErgoPillow is like sleeping on a cloud. We hope you continue to enjoy great nights of sleep with it.
Best wishes,
J. Saraiva
ErgomotionPlus
The cushions are ergonomic and very ergonomic
The cushions are ergonomic and very comfortable. Despite their high density, they are flexible. I adapted very well to them and noticed improvements in my cervical area. The only drawback is that their size makes it difficult to find pillowcases, as it is an unusual size, at least in Portugal.
3 juin 2024
Avis spontané
Réponse de Ergomotion Plus - Europe
Dear Angela,
Thank you so much for your message. We are very happy that you enjoy the ErgoPillow as much as we do.
Best wishes,
J. Saraiva
ErgomotionPlus
Amazing Pillow
I'm very satisfied with the ErgoPillow. High-quality product and highly comfortable.
I feel a positive impact on my sleep since I'm using this pillow.
1 mai 2024
Avis spontané
Réponse de Ergomotion Plus - Europe
Dear Filipe,
Thank you for your feedback. We hope the ErgoPillow continues to help you on your journey for a better sleep.
Best wishes,
J. Saraiva
ErgomotionPlus
Something went wrong with delivery date…
Something went wrong with delivery date but this was because german logistics failed somehow. Appreciate support coming from Ergomotion despite delayed reaction on my mail. Combination with Svane mattress. Never slept better, no pain in my back anymore.
10 mai 2024
Avis spontané
Réponse de Ergomotion Plus - Europe
Dear J.,
We are happy to know that everything was sorted out with your order in the end. Wish you many restful nights in your new bed!
Best wishes,
J. Saraiva
ErgomotionPlus
Réponse de Ergomotion Plus - Europe
Dear Aksana,
Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a great experience with our service and that the delivery was fast.
We look forward to serving you again in the future.
Best regards,
J. Saraiva
ErgomotionPlus
All the help we needed.
We had all the help we needed during the buying proces. And installing the bed was done good and quick by friendly Dutch installers of the forwarder.
31 décembre 2022
Réponse de Ergomotion Plus - Europe
Dear Menno,
We are happy that you had a good experience with us and appreciate your feedback.
Here's hoping that you continue to enjoy the wondrous ErgoSportive bed and soon we will have distributors in the Netherlands!
Best regards,
ErgomotionPlus Customer Service
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