Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This e-securepay is bullshit. They are just robbing us for no reason. This is my third time getting robbed by them, I don't remember doing any subscription with them first it was £29, then £69 each... Voir plus

Noté 2 sur 5 étoiles

These robbing buggers are taking £29, £69 every month and I have no idea why. Its like I have signed a subscription and so the bank then says refunds are not possible but the fact is I have never si... Voir plus

Noté 1 sur 5 étoiles

This company stole money from my account through a so-called “subscription” without ever sending me an email, a confirmation, or even a single notification. I never signed up for anything. They just... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I got charged while I didn’t want this membership even I don’t know how they took my account details to deduct 19.99

À propos de l'entreprise

  1. Service e-commerce

Écrit par l'entreprise

Having issues with your online shopping? We're here to protect your right to reimbursements and assist you in your refund claim within 90 days of making a purchase, from any online retailer worldwide!


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

E-securepay SCAM

E-securepay are the opposite of secure they will constantly attempt to take money from your account until you block your card and get a new one- do not be tempted to go to their website because they have been clever in that it asks " problem with a transaction?" And when clicked asks for names and email address to grab more of your information- in blocked my account but they are still trying to get money.i notice the company have replied to some reviews and don't seem to know what is going on but I suppose if you are a criminal set up to repeat charge the public for no service then you wouldn't really care about reviews but it won't be tolerated much longer because it's 2026 and the good guys now have the technology to deal with them so they will just be anxious to get as much as possible before the bubble bursts i hope they have got a debt with some gangsters who want repayment

1 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

This e-securepay is bullshit

This e-securepay is bullshit. They are just robbing us for no reason.
This is my third time getting robbed by them,
I don't remember doing any subscription with them first it was £29, then £69 each month.
Even tho my card was blocked they are still robbing me. WTF is this ???

29 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid E-Securepay at all costs – This is a fraudulent company!

I am extremely disappointed and angry with E-Securepay. This company has been deducting money from my account without any confirmation or authorization from me. They are charging for a so-called "subscription" that I never signed up for, never agreed to, and never received any email or notification about.I have never visited their website,they keep taking money silently like thieves. This is clear unauthorized fraud and theft from my account.I strongly warn everyone to stay away from E-Securepay. They seem to be running a scam operation by enrolling people into fake subscriptions without consent and draining their accounts. I have already contacted my bank to dispute these charges and will be reporting this to the relevant authorities.Do not trust this company. If you see any charge from E-Securepay on your statement, immediately dispute it as fraudulent.

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

FRAUD…

Stole 19.99 from me no idea how they got my bank details. Refund my money?! Honestly awful for a company like this to prey on peoples bank details.

17 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Complete scam

Complete scam. Had a suspicious payment of £19 taken from my account. Phoned my bank and it turns out it was a taken via the JustPark app when I processing a refund. I have not signed up or authorised any subscription service to this website. I will be asking for a full refund.

3 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid!

Received a notification from my bank to see if I recognised the attempted payment...I did not and I am now having a new card issued. I went on their website, chose the cancel my subscription option and no membership was found on the email address I would have used, no idea how they would have gotten my details if I'm not a member.

2 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Started taking money from my account…

Started taking money from my account without any notification. Started at£29.99 then went up to £69.99. No way of contacting them, they're basically thieves had to report them to the fraud team at my bank and had to have my card cancelled twice because of them.

14 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Noticed 2 x payments of £19.99 and…

Noticed 2 x payments of £19.99 and contacted them immediately, I was told id signed up via an online order with another company but they couldn’t say who with. I asked why I had zero correspondence via email or text but they couldn’t answer. Said they would send it to billing department to try and get a refund. Was advised they had cancelled the “subscription” but iv also reported it to the fraud team at my bank and blocked future payments to them. Absolute scamming what they are doing, iv never subscribed to them and never would subscribe to their service!!!

14 juillet 2025
Avis spontané
Logo de E Security

Réponse : E Security

Thanks for letting us know. You can reach us at help@eshopsecu.com or via the contact form on our site. We’ll respond within one business

Noté 1 sur 5 étoiles

Horrid scam company

Horrid scam company. I don’t know how they got my credit card info but they are scammers and set you up a monthly subscription and keep taking money from your account

12 juillet 2025
Avis spontané
Logo de E Security

Réponse : E Security

We’re sorry for the trouble. Please send us a message at help@eshopsecu.com or through the contact form, and we’ll respond as soon as possible (usually within one business day).

Noté 1 sur 5 étoiles

I have no idea how they have my…

I have no idea how they have my details. It was flagged up by the Barclays fraud squad who contacted me and cancelled my card so they can’t take more money.

11 juillet 2025
Avis spontané
Logo de E Security

Réponse : E Security

That doesn’t sound right. Reach out to us at help@eshopsecu.com or through our contact form, and we’ll look into it within one business day.

Noté 1 sur 5 étoiles

Fraudulent

Noticed a 29.99gbp charge on my credit card, but don’t know what service or product I’ve bought from them. No invoice or anything. Phone number is not active and no response on e-mail. DON’T fill out the form as they’ll take that free information.

9 juillet 2025
Avis spontané
Logo de E Security

Réponse : E Security

Please let us help fix this. Reach out via help@eshopsecu.com or our contact form — we’ll respond within one business day.

Noté 1 sur 5 étoiles

If your reading this you've probably…

If your reading this you've probably started seeing money going out you account and can't figure out who this company is or why they've started taking something that shows as a subscription! I am! Been taking payments from April that are slowly going up the first being £29.99 then reaching £69.99.

Clearly a scam and they don't respond to emails or the cancel my subscription service. If it comes to it I'll close my bank account if I have to, to be rid of these cretin. As with other reviews they'll post that generic we respond within a day BS copy pasta rubbish.

9 juillet 2025
Avis spontané
Logo de E Security

Réponse : E Security

We completely understand how frustrating it can be to see unexpected charges, especially when things aren’t clear. Please know that we take this seriously, and we’d like to look into your case properly to help resolve it.

If you haven’t done so already, please contact us directly at help@eshopsecu.com or through our contact form. Once we receive your details (such as the email address linked to the charges), we’ll be able to trace your account and take the appropriate steps.

We always aim to respond within one business day and to treat each case personally, not with a generic message.

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