Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... Voir plus
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consen... Voir plus
L'entreprise a répondu
Love that this product works perfect on my skin, hair and nails. This product helps my skin to improve its texture and tone. The product feels luxurious and hydrating when you applied. It absorbs... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Coordonnées de contact
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, Etats-Unis
- +13058594493
- customerservice@essenceofargan.com
- essenceofargan.com
3,3
Moyen
290 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the feel of essence of argon
Love the feel of essence of argon
Makes my skin feel very smooth
22 novembre 2025
I mistakenly signed up for recurring…
I mistakenly signed up for recurring orders and have not received a satisfactory response when writing the company for a cancellation.
6 novembre 2025
The best serum I have used.
The best serum I have used, great price and quick delivery.
21 octobre 2025
Ive been using argon oil for over a…
Ive been using argon oil for over a couple of years now. I dont put any day or night products on my face ,only Essence of Argan. Im in my 50's and my skin seems to love it. No oilyness at all and it brightens up my face as soon as I put it on. If I have dry eyes I put it on them and helps to relax n sooth. Id highly recommend Essence of Argan.
17 octobre 2025
I love this product!
It hydrates my skin and I love that it is keeping my skin looking as young as possible for as long as possible.
25 octobre 2025
Always willing to help and excellent in…
Always willing to help and excellent in ensuring our orders are correct.
18 octobre 2025
Aging like a fine wine
Aging like a fine wine. I stumbled across essence of argon. I absolutely love the argon oil and day/ night cream. Apparently I haven't aged in 10 ten years. Which makes me look 20 years younger than I actually am. Thank you for such a beautiful product.
1 mars 2025
Happy Customer
Essence of Argan produces top-class products. They keep us informed as to the status of our order. When the order is unable to be fulfilled for whatever reason, they are quick to refund our purchase monies
9 septembre 2025
Not happy with the service
Not happy with service as I find to expensive and the cream doesn't seem to work
2 septembre 2025
Réponse de Essence of Argan
Hello,
It’s very important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue right away. If you allow us the chance, we are committed to making things right and would be happy to discuss the situation with you.
You may send us a private message with your phone number or email address, or you can reach us directly through our customer service lines. We also have a “Chat With Us” button available on our website for your convenience.
Very unprofessional when accepting an…
Very unprofessional when accepting an online order for a product that wasn’t available and to debit my credit card then to say it will arrive within 3-5 days to then get an email saying “refund” coming with no explanation why!
The refund was less than the purchase amount and shipping
18 août 2025
Réponse de Essence of Argan
Hello,
It’s very important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue right away. If you allow us the chance, we are committed to making things right and would be happy to discuss the situation with you.
You may send us a private message with your phone number or email address, or you can reach us directly through our customer service lines. We also have a “Chat With Us” button available on our website for your convenience.
Bundles
I like the bundles, the site needs to show the bundles, When I tried to purchase the bundle of 3, the different sizes it only showed 1. I didn't know if 1 meant the bundle of 3 or 1 bottle on its own. The site needs to specify the bundles. The purchase amount needs to be correct include the full amount including the postage and any other add on. The purchaser is unaware of the extra's that come with the original purchase, I thought I was paying $229.98 plus $7.49 of postage, I paid an extra $139.80. The site needs to be open and transparent
20 août 2025
Love my argan oil
Love my argan oil. Best product ever I don't use any other products. Keeps my skin soft and glowing and keeps my wrinkles at bay.
7 août 2025
Product was delivered in a timely…
Product was delivered in a timely manner, and I like the results.
1 août 2025
My skin is much smoother and hydrated
My skin is much smoother and hydrated. Small line disappear. Not greasy, goes on smoothly and leaves my skin silky.
11 août 2025
Avis spontané
Products were dispatched promptly and…
Products were dispatched promptly and delivered to correct address
20 juillet 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.