Euphoriaspa Avis 85

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

My daughter and I had a lovely day mainly due to the exceptional service of staff especially Umer who was covering reception. Nothing was too much trouble and he spent time explaining everything in d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took my wife to celebrate 8 years married and had a super relaxing time! As soon as we entered Olga made sure the relaxation started immediately with her welcoming nature. Really enjoyed the scrub whi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Enjoyable spa experience with the masseuse Olga, she was the best and lovely. Olga helped release the tension and knots in my back during my massage. She ensured that I was relaxed and comfortable th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

WORST massage experience I’ve ever had!!! I booked a Swedish massage and a one-hour spa session. The massage felt very disorganised, she applied pressure in random places, far too hard and didn’t... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Olga made me and my sister’s experience…

Olga made me and my sister’s experience at this spa amazing! Her customer service was more than satisfactory.

24 juin 2026
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Réponse de Euphoriaspa

Thank you so much for your wonderful review! We're delighted to hear that Olga made your and your sister's experience so enjoyable. She takes great pride in providing exceptional customer service, and your kind words will mean a lot to her. We truly appreciate your support and look forward to welcoming you both back for another relaxing visit soon!

Noté 5 sur 5 étoiles

Celebrating 8 years married

Took my wife to celebrate 8 years married and had a super relaxing time! As soon as we entered Olga made sure the relaxation started immediately with her welcoming nature. Really enjoyed the scrub which made my skin feel amazing. Would visit again!

24 juin 2026
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Réponse de Euphoriaspa

Thank you for celebrating your anniversary with us! We're so pleased you both had a relaxing experience, and Olga will be delighted to hear your kind words. We look forward to welcoming you back soon!

Noté 4 sur 5 étoiles

Wowcher offer - value for money! My daughter and I had a lovely day …

My daughter and I had a lovely day mainly due to the exceptional service of staff especially Umer who was covering reception. Nothing was too much trouble and he spent time explaining everything in detail. The massage staff were very professional and took pride in their work. Sadly the hot tub was cool along with sauna and a few general maintenance areas let the place down in general but the staff were really outstanding. I would recommend this spa in the hope that the hot tub was warmer and maintenance just lacking on that day .

15 juin 2026
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Réponse de Euphoriaspa

Thank you for your thoughtful feedback. We're delighted you and your daughter had a lovely day and that Umer and our massage team made such a positive impression. We also appreciate your comments about the hot tub and maintenance, and we'll be sure to share them with the team as we work to improve. We hope to welcome you back for an even better experience soon

Noté 4 sur 5 étoiles

This was my first massage experience…

This was my first massage experience and I found it really relaxing! First off booking was easy and the lady at the desk was really friendly. The spa looked really nice and cosy. The jacuzzi was nice though I would have preferred it warmer but it was a hot day so it was relaxing nonetheless.

I had a massage with Olga and she and her colleagues made me feel well cared for and she checked in with me during the massage that the pressure was okay.

The only reason I didn't give 5 stars was because it wasn't very accessible, there were quite a few flights of stairs to access the spa and I am physically disabled. Despite informing them of my condition in the forms, I feel I wasn't properly warned about this and suprisingly not offered alternative entry - there is a lift next door which had Euphoria spa labelled on the basement level. I decided to just endure the stairs even though they are difficult for me because I didn't want to fuss.

Overall I really enjoyed my experience and would book them again! The massage has helped alleviate my back pain greatly and I was able to relax even though I was a bit of an anxious mess lol

18 juin 2026
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Réponse de Euphoriaspa

Thank you for your thoughtful review! We're so pleased your first massage was such a relaxing experience and that Olga and the team made you feel comfortable and well cared for. We also appreciate your valuable feedback regarding accessibility and the jacuzzi temperature, and we'll share it with the team as we continue to improve. We hope to welcome you back again soon!

Noté 5 sur 5 étoiles

Great massages

Great massages. Friendly staff and attentive.

18 juin 2026
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Réponse de Euphoriaspa

Thank you for your kind words! We're delighted you enjoyed your massage and found our team friendly and attentive. We look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Had an amazing massage and facial today…

Had an amazing massage and facial today at the spa thank you so much

17 juin 2026
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Réponse de Euphoriaspa

Thank you for your lovely review! We're so pleased you enjoyed your massage and facial. We look forward to welcoming you back for another relaxing visit soon!

Noté 5 sur 5 étoiles

Enjoyable spa experience

Enjoyable spa experience with the masseuse Olga, she was the best and lovely. Olga helped release the tension and knots in my back during my massage. She ensured that I was relaxed and comfortable throughout and catered to my request of a firm to deep pressure during my mixed (Swedish and deep tissue) massage. Left the spa feeling light and blissful.
Staff at the reception and around the spa were also friendly and helpful

16 juin 2026
Avis spontané
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Réponse de Euphoriaspa

Thank you for your wonderful review! We're delighted to hear Olga helped you feel relaxed and relieved the tension in your back. Your kind words about our reception team and staff are truly appreciated. We look forward to welcoming you back for another blissful spa experience!

Noté 5 sur 5 étoiles

My massage therapist

My massage therapist, Olga, was amazing. She gave me the best massage i’ve ever had. She was very patient, friendly and professional. She made me feel very comfortable and I was thoroughly taken care of. I will definitely back for another treatment and will request Olga.
I had afternoon and that was very nice too.

16 juin 2026
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Réponse de Euphoriaspa

Thank you for your lovely feedback. Olga will be so pleased to hear how much you enjoyed your treatment and that she made you feel comfortable throughout. We're also glad you enjoyed the afternoon tea, and we can't wait to welcome you back for another relaxing visit.

Noté 5 sur 5 étoiles

I had a wonderful experience today at…

I had a wonderful experience today at Euphoria Spa. The atmosphere was relaxing, clean, and welcoming from the moment I arrived.
A special thank you to Mrs. Olga for the amazing massage. She was highly professional, attentive, and made sure I was comfortable throughout the entire session. Her technique was excellent, helping to relieve tension and leaving me feeling completely relaxed and refreshed. I will definitely be returning!

16 juin 2026
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Réponse de Euphoriaspa

Thank you for your kind review. We're delighted you had such a relaxing experience from the moment you arrived. Olga will be thrilled to hear your feedback, and we're so pleased she helped you leave feeling refreshed. We look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

Lovely Spa Experience

Olga & Shri were so sweet, gentle and lovely. We had a great experience, the receptionist was welcoming, it was clean and had good amenities. We would definitely come back here!! :)

16 juin 2026
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Réponse de Euphoriaspa

Thank you for your lovely review! We're so pleased Olga and Shri made your visit such a great experience. It's wonderful to hear you enjoyed the warm welcome, our facilities, and your time with us. We can't wait to welcome you back!

Noté 5 sur 5 étoiles

Best experience

Very welcoming staff members.The facilities were clean and well maintained.The massage was beyond amazing.Will definitely come back.

12 juin 2026
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Réponse de Euphoriaspa

Thank you for your kind words! We're delighted you enjoyed the warm welcome, our facilities, and your massage. We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

My experience at Euphoria was fabulous

My experience at Euphoria was fabulous. Sri, Elena and Ajeela were simply amazing!

11 juin 2026
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Réponse de Euphoriaspa

Thank you for your wonderful review! We're so pleased you had a fabulous experience. We'll be sure to pass your kind words on to Sri, Elena, and Ajeela—they'll be delighted to hear them. We hope to welcome you back again soon!

Noté 5 sur 5 étoiles

Outstanding 5 star 🌟 service and…

Outstanding 5 star 🌟 service and amazing facilities. Highly recommended and I would definitely come back.

11 juin 2026
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Réponse de Euphoriaspa

Thank you for your fantastic review! We're delighted you enjoyed our service and facilities. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

I had a lovely chilled relaxing time at…

I had a lovely chilled relaxing time at Euphoria, the sauna, jacuzzi was nice a stress relieving but the massage by Fiaza (hope I spelt her name right) was the ultimate relaxation, I literally felt the tension and stress leave my body during, after and even up to 2 days after my massage, would definitely recommend her and will definitely be booking again, thank you.

25 mai 2026
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Réponse de Euphoriaspa

Thank you for your lovely review! We're so pleased you had such a relaxing visit and that Faiza's massage left you feeling refreshed long after your treatment. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

The Spa is beautiful

The Spa is beautiful, a little smaller then I expected, as I expected there to be a swimming pool, but the jacuzzi was nice regardless. The massage was exactly what I needed in the zen room, the package was worth it with the afternoon tea, and as it was just for myself, I couldn't eat it all, but 100% worth it. It was luxurious, and I will definately be back, and would definately recommend.

22 mai 2026
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Réponse de Euphoriaspa

Thank you for your wonderful review! We're delighted you enjoyed your relaxing spa day, especially the massage and afternoon tea. It's great to hear you found the experience luxurious, and we truly appreciate your recommendation. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

This was a great experience i enjoyed…

This was a great experience i enjoyed the message and spa facilities. Would definitely recommend

15 mai 2026
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Réponse de Euphoriaspa

Thank you for your kind review! We're so pleased you enjoyed both your massage and our spa facilities. We really appreciate your recommendation and look forward to welcoming you back soon.

Noté 1 sur 5 étoiles

Disappointing

Unfortunately, several of the facilities included in the experience were either not functioning properly or were not adequately maintained, which significantly impacted what was supposed to be a relaxing visit.

Firstly, the salt room was not functioning during our session. We also overheard other guests making the same complaint, which suggests this may have been an ongoing issue.

In addition, the hammam room was not working when we attempted to use it. We initially informed a member of staff at reception, who came over and advised us to sit inside for a couple of minutes as it should start working shortly. After waiting approximately five minutes with no change, we approached another member of staff, who then informed us that the hammam had not actually been switched on. By the time it eventually reached an appropriate temperature, around ten minutes of our allocated one-hour spa session had already been wasted.

We were also disappointed to find that the water bucket in the sauna room had not been topped up, and we had to refill this ourselves. This added to the overall feeling that the facilities were not being properly monitored or maintained by staff.

Throughout the visit, there appeared to be a lack of attentiveness from staff members, who often seemed rushed whenever we approached them for assistance. Rather than feeling relaxed, much of our limited spa time was spent waiting for facilities to become operational or addressing issues that should have already been managed by staff.

8 mai 2026
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Réponse de Euphoriaspa

Having investigated the concerns raised, we can confirm that the hammam and salt room were operating as intended. Both facilities are programmed to cycle on and off automatically for safety and temperature regulation, so brief pauses are a normal part of their operation. We appreciate your comments regarding your experience and will continue to review how we communicate this to guests to avoid any confusion.

Noté 1 sur 5 étoiles

Very disappointing experience at…

Very disappointing experience at Euphoria Spa. Several of the spa facilities, including the steam room and salt room, were not working during our visit. My partner and I had to ask staff twice to check them, only to be told they had been switched off and needed turning back on. Staff seemed rushed and not particularly attentive throughout. We also overheard other customers complaining about rooms not working, so it clearly wasn’t just us. Even the hairdryer in the changing area didn’t work. Overall, not the relaxing experience we expected and definitely not worth the price.

8 mai 2026
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Réponse de Euphoriaspa

Having investigated the concerns raised, we can confirm that the hammam and salt room were operating as intended. Both facilities are programmed to cycle on and off automatically for safety and temperature regulation, so brief pauses are a normal part of their operation. We appreciate your comments regarding your experience and will continue to review how we communicate this to guests to avoid any confusion.

Noté 5 sur 5 étoiles

Euphoria Spa is the best!:))

My wife and I visited Euphoria Spa yesterday, and I have to say—it’s a wonderful place with a great atmosphere and a truly relaxing vibe. The customer service was fantastic from start to finish.
Ajeela welcomed us warmly at the reception, which immediately made us feel comfortable. At the beginning, a staff member guided us through everything in a very professional and friendly way, which was really helpful and well organised.
Later, we had a one-hour massage with Umer. He is an excellent massage therapist—dedicated, professional, and very attentive. He was both gentle and strong when needed, regularly checking the pressure level and bringing great positive energy to the session. I chose a deep tissue massage, and he really knew how to release tension and stiffness from my muscles.
The spa facilities are also fantastic and well equipped—there’s a large jacuzzi, great dry and wet saunas, a banya, and a salt room.
Today I feel refreshed, and all the tension is gone :)
Thank you to Euphoria Spa and the entire team for an excellent experience. I highly recommend this place, and we will definitely be coming back!

6 mai 2026
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Réponse de Euphoriaspa

Thank you for such a wonderful review! We're delighted you and your wife had such a relaxing experience and felt well looked after from the moment you arrived. Ajeela and Umer will be especially pleased to hear your kind words, and we're glad your deep tissue massage helped release the tension and left you feeling refreshed. We really appreciate your recommendation and look forward to welcoming you both back soon.

Noté 5 sur 5 étoiles

Had the best experience

Had the best experience. The sauna facilities were so nice and the staff incredibly friendly. Thank you Sirgue for the amazing massage

5 mai 2026
Avis spontané

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