Eurocard Avis 6

When going to pay a bill in Antigua hotel staff says something wrong with the card/bank.
I call Eurocard and there is longer que than 30 Min and there was never any call back function introduced.
I logged in on Eurocard send them a message with URGENT. The message the next day says you must call us when paying over 50 000 SEK bill. I wrote that the price to call is around 1,90 USD/minute to call and asked them to call me.
The policy! is to not call the customer so the following day a 40 minutes phonecall solved my problem.
The woman i spoke to say they do have a Phone call back function.
Well the hotell i stayed at had Filé at the meny but it was not possible to order. So a bit of a same thing, no help if if there is no call back option introduced while ringing. Service Sucks Period.

Off course i like good security as a customer but above matter coukld be handled in a totaly different way.

Asiakaspalvelu ei vastaa soittopyynnöstä huolimatta. Paperilaskut menevät vanhaan osoitteeseen monesta ilmoituksesta huolimatta.

Stay away!

Their business model is to trick the gullible. They deliberately only charge their minimum amount so that your accumulative debt rises. Then they charge you 20% in interest on the debt they helped create in the first place. Insanely unethical...

Terrible company, nu reply from their "customer service" (Sweden) regardless several reminders about urgent matter... Avoid this company!

Moni verkkokauppa ei tue Eurocardia. Eurocard ei tue vuorossaan Apple Pay:tä. Ei voi mitenkään suositella esim järjestön tai yrityksen käyttöön.

The app solution Eurocard Pro is really great! Saves me a lot of time and money to report the expense handling for my small business. Also gives me the overall control having everything in my phone. Customer service was also very helpful. Keep up the good work :)