Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

EV Extras are an excellent company, offering a plethora of ‘EV Extras..!!’ An extremely easy business to deal with, items are great quality, and Customer Service is 10/10. I purchased an item to rep... Voir plus

Noté 5 sur 5 étoiles

Brilliant service. I ordered the wrong charger for my car and the help and support I received was wonderful. They quickly cancelled the wrong charger and ordered the correct one and refunded the mo... Voir plus

Noté 5 sur 5 étoiles

What a glowing example of sincere customer care & service. Only a small order but asked if possible for early dispatch as I needed to charge my car for use over the weekend. Didn’t really hold ou... Voir plus

Noté 5 sur 5 étoiles

Well made EV products, and great customer service - I had an issue with an out of warranty item and they sent a replacement out very quickly - life savers! Would highly recommend their 3-pin chargers.... Voir plus

À propos de l'entreprise

  1. Borne de recharge pour véhicules électriques

Écrit par l'entreprise

EV Extras a family run business for all your EV charging needs.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 526)

234 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

EV Extras use Yodel… enough said…

PLEASE SEE THE UPDATE BELOW THE ORIGINAL REVIEW - Had I known that EV Extras used Yodel for next day delivery I would never have used them. Needless to say this isn’t explicitly said on their website… did it turn up next day… nope, unsurprisingly. I’m sure your products are great, unfortunately your choice of delivery partners is abysmal… you would have thought someone in the company watches Panorama…

So, EV Extras got in touch and while the result wasn't prefect (i.e. the cable took another day to arrive) they did bend themselves double sorting out the issue and threw in a discount to boot...
I think it's important to recognise that things don't always go perfectly, but the measure of a person or organisation is how they deal with and resolve those bumps in the road... an excellent response to an imperfect situation... I'd definitely use them again.
I've left the star rating at 1 though because in my experience people read the 5* and the 1* when making a decision, so here you go...

27 mai 2026
Avis spontané
Logo de EV Extras

Réponse de EV Extras

We are sorry to learn of your experience with a delayed delivery for which we offer our apologies.

These things unfortunately happen from time to time , all we can do in these circumstance is to acknowledge the issue , say sorry and do our best to rectify as soon as we can as we have done here.

We thank you for your constructive feedback. We now offer our customers a choice of couriers to select the preferred delivery partner at the time of order placement. Your valued feedback has been taken onboard

Once again we are sorry for the inconvenience and thank you for your valued custom and comments .

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Ordered the wrong length of charger. Real human on the end of a phone. Able to order the correct length without sending first back. No extra charges for sending back.

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Expert guidance

Selection, price, service, functionality on site to guide new users as to product selection.

28 avril 2026
Noté 5 sur 5 étoiles

Great product, price and Company.

Bought a portable charger to use at our caravan. Only wanted it for occasional use. Found this website on social media and after looking at reviews decided to buy one. Reasonable price. Was delivered quickly. So far only tried to make sure it works and it does so all good!

25 avril 2026
Noté 5 sur 5 étoiles

I would definitely recommend EV…

I would definitely recommend EV Extras,great prices really fast delivery and Emma was exceptionaly helpful. She went above and beyond to explain everything to me regarding my charger as it was all new to me and kept me informed about my delivery. It was a very easy transaction placing my order with Emma she is a shining star and a great asset to this company as she was so knowledgeable and Helpful,thank you from the bottom of my heart Emma ⭐️⭐️⭐️⭐️⭐️
Maureen

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very prompt and helpful advice to…

Very prompt and helpful advice to ensure that what we ordered was compatible with both our vehicles from different manufacturers. Thus avoiding the risk of ordering something that would later need to be returned.

27 avril 2026
Noté 5 sur 5 étoiles

Great service, good value

Extensive selection of products.Great service, with item delivered extremely quickly. Also excellent help from customer service team with after-sales service.

27 avril 2026
Noté 5 sur 5 étoiles

Still waiting for delivery

Great service and product delivered by Royal Mail. Thank you.

25 avril 2026
Logo de EV Extras

Réponse de EV Extras

We are very sorry to learn of your experience with the courier which was unfortunate

As soon as we realised an issue existed we reached out and arranged for a replacement to be sent with a different courier.

We believe you are now satisfied with the service we offered in rectifying the issue and thank you for your custom.

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. I was advised in advance that parts of my order would arrive on different days. And when I did have an issue with one courier, they were very helpful in getting this sorted.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and product!

Ordered a 5m type 2 charging cable which was delivered promptly by DHL (a reliable courier) on my specified day. Cable was very good value, has a guarantee and appears to be of very good manufacture quality. Notably, the plugs push into car and charger sockets very smoothly, which makes life a little easier. It is charging my EV effectively; meaning I now can dispose of my failing old one. I recommend EV Extras.

21 avril 2026
Avis spontané

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