EV Extras are an excellent company, offering a plethora of ‘EV Extras..!!’ An extremely easy business to deal with, items are great quality, and Customer Service is 10/10. I purchased an item to rep... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant service. I ordered the wrong charger for my car and the help and support I received was wonderful. They quickly cancelled the wrong charger and ordered the correct one and refunded the mo... Voir plus
What a glowing example of sincere customer care & service. Only a small order but asked if possible for early dispatch as I needed to charge my car for use over the weekend. Didn’t really hold ou... Voir plus
Well made EV products, and great customer service - I had an issue with an out of warranty item and they sent a replacement out very quickly - life savers! Would highly recommend their 3-pin chargers.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
EV Extras a family run business for all your EV charging needs.
Coordonnées de contact
Royaume-Uni
- ev-extras.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Charging cable
My charging cable was dispatched very quickly. I would have given five stars but for the DHL delivery which was a day late. Probably not the fault of EV Extras. Cable is great and does its job as it should. Couldn't ask more than that.
Such good customer service
After a quick phone call the cable I ordered was swapped for a longer one which was sent out the same day. The prepaid return was very easy not needing a printer. So unusual to have such good customer service, thank you.
Had an ioniq5 which would only charge …
Had an ioniq5 which would only charge at max of 8 amps trying to charge at 10amps would show fault E7 on hyundai charger supplied with car (new). Electrician checked and said home voltage is higher than normal at 246v. Rang national grid and they say power can go as high as 253 volt before they would check. Bought a charger from EV Extras which spec said max 250v and worked first time. Thanks EV Extras for supplying qaulity products.
100% happy with the service and product
Good website with an option to enter your vehicle registration number and be told which cable is suitable. Phoned customer service just to make sure I was ordering the correct cable, the girl couldn't have been more friendly and helpful. Good price - much cheaper (over £200 cheaper!) than main dealer branded cable. Ordered standard delivery - 2/3 days - order came the next day. Good quality product, not cheap imitation. Very pleased and would 100% recommend EV Extras without hesitation.
Brilliant customer service
Brilliant customer service. Everything stage was handled amazingly. The ordering process and shipping second to non.
Then j discovered after delivery I had ordered the wrong charger. Totally my fault. They could not do more to help.
If only more companies dealt with their customers like this the world would be a better place.
Thank you
5*s all round!
Emma, Sue and the team are always super friendly and speedy - 5*s all round! :)
Simple easy to use website
Simple easy to use website , great product with very quick delivery
30 metre recharge cable
I purchased a 30 metre recharging cable with a three pin plug. The cable feels solid and of good quality.
The delivery arrived in a couple of days well packed.
Great Product at a good price.
Great product arrived in no time
Excellent service
Really quick delivery on charging cable. And when I ordered one that was too short, no issues replacing with the longer one, and it arrived next day. Fantastic!
Charger!
Charger!
Emma’a customer service is phenomenal. Super duper quick replies and nothing an issue!
Functional
Once a contact had told me the best charger to order it was fine . I'd really have liked to know that paying for next day on a Friday would lead to delivery on Saturday, I didn't know til the morning which was too late so didn't get it til Monday.
Bought a charging lead from this…
Bought a charging lead from this company for my new car excellent communication from start to finish excellent customer service would recommend 100%
Clear competitive pricing and…
Clear competitive pricing and super-quick free delivery. Very impressed
The delivery was swift and the product…
The delivery was swift and the product well packaged. Thanks guys
The customer service was fantastic
The customer service was fantastic, after making an error in my purchase the team were quick to notify me and ensure I was getting the correct equipment that i needed. Their swift action meant that I avoided the trouble of having to return/exchange items and got exactly what i needed straight away. Would highly recommend.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








