Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement an... Voir plus

Noté 5 sur 5 étoiles

I’d give them ten stars if I could! These people are brilliant-the epitome of excellent customer service. I will be looking for an appropriate site on which I can nominate them for online retailer of... Voir plus

Noté 5 sur 5 étoiles

I have made a lot of purchases on line, with varying degrees of success. I can safely say this purchase was my best yet. The service was first class, the delivery ditto, and the product has a real fee... Voir plus

Noté 5 sur 5 étoiles

Very easy site to navigate, especially if like myself being new to the world of EV's, getting the right cable can seem a little bewildering at first. I also like the fact that EV Cables double checks... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

The UK’s leading supplier of electric vehicle charging cables for Volvo, Nissan, BMW, and all leading electric car manufacturers. EV Cable Shop supplies a wide range of EV (Electric Vehicle) charging products compatible with both residential and commercial charging stations as well as type 1 and type 2 EV charging cables that can be used with standard 3-pin sockets. Giving our customers plenty of choices when it comes to EV charging.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

626 avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(626)

114 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service from Debbie

I purchased a 3 pin charging cable approx a month ago and unfortunately it stopped working reporting a number of faults. I contacted EV and was phoned by Debbie who immediately sorted a replacement and sent a returns label to my computer. The brand new charger arrived the next day and the faulty unit was picked up at the same time. This is great customer service. You only really find out how good a company is when things go wrong. 10/10 for sorting my problem,

2 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Expensive unreliable cable

Bought a cable for £220 in 2022. The first 2 years I barely used the cable as I was working abroad and my var was parked in a private underground garage where I charged it with a granny cable. Recently been having charging issues with this cable from EV Cables. Of course it's out of warranty and all they offered was 10%discount on a new cable which I naturally declined.

1 mai 2025
Avis spontané
Logo de EV Cable Shop

Réponse de EV Cable Shop

Hi Jonathon,

Thank you for your feedback, and I’m sorry to hear you’ve been experiencing issues with your cable.

Your order was placed in February 2022, which means it's now over 3 years old and more than 12 months outside our 2-year warranty period.

While we understand this is frustrating, our warranty terms are clearly stated at the time of purchase.

Our cables are tested up to 10,000 charge cycles and it's very rare to encounter faults.

However, if you’d like to send the cable back, one of our technicians can try and repair it for you.

Kind regards,

Andrew

Noté 5 sur 5 étoiles

Excellent website

Excellent website, guides you to the correct cable for your ev. I have a LEVC txe which they had in their database which was great. Lead is well made , good quality cable and plugs. Might not be the cheapest but when purchasing such an item , quality is what you’re paying for !

27 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

EV Cable Shop were my first choice for…

EV Cable Shop were my first choice for an additional cable for my EV. Their online shop is easy to navigate and selecting the correct cable is hassle free. Good price and prompt delivery using DPD.
I would recommend this company.

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing company.

I ordered a cable from this company & emailed them when I discovered it didn’t work. And they could not do enough to help! They asked for photos etc until they figured out that I had ordered the wrong cable. So not only did they persevere until they found out that I had ordered the wrong cable but they then sent me a link for the right cable…even though they didn’t sell it themselves! This company was a complete joy to deal with! Their professionalism & helpfulness was amazing. An absolute pleasure to deal with. Thank you!!

16 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Excellent service with EV…

Excellent service with EV extension/delivery, only thing let you down was no one answered the phone left 3 messages as per instructions without a return call as promised ( needed a bit of advice ) as some customers aren’t experts

7 avril 2025
Noté 5 sur 5 étoiles

Knowledgeable and helpful

Super quick delivery. Very responsive when we realised we had initially purchased the wrong cable and emailed to arrange an exchange. Very knowledgeable too.

7 avril 2025
Noté 5 sur 5 étoiles

The service I received was 10/10

The service I received was 10/10. From advice, to after sales service, all perfect. I bought a cable to extend my BP Pulse charging cable which would reduce the wattage so my Solar panels would fully charge my hybrid. Very happy and would use again in a heartbeat

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Would thoroughly recommend!!

I needed a long cable to charge my Ford kuga, having contacted the company, I was told exactly what to buy and where to find it on the website.
I navigated the website easily and found the cable I needed easily.
The cable was ordered around lunchtime and was delivered the following day at around lunchtime!
It was as specified and is charging the car as I write!
Excellent company, excellent service and excellent product.

11 avril 2025
Avis spontané

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