Second time I’ve been here, first 6 years ago and yesterday to see the undertale concert. Nothing has changed or seemingly been cleaned and from the frankly smell of super stale urine in... Voir plus
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The music was incredible, however the staff were incredibly rude, the bag pooocy is outrageous because who in London is carrying an a4 size bag when they’ve been shopping? 20 pounds for bag drop off.... Voir plus
Personally had a good experience with staff, bag drop off point was next door to the venue which opened at 2pm . But I would tell people not to bring rack sacks or big bags to save yourself a tenner.... Voir plus
Bag’s under A4 only, however mine was & I was still made to drop my bag 15 mins walk away & leave at a shop that closes at 10pm??? The owner of the shop was furious with them too? Ruined the concert &... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Designed by Robert Cromie in Art Deco style, it opened in 1932 as the Gaumont Palace, being renamed the Hammersmith Odeon in 1962.
Coordonnées de contact
Queen Caroline Street 45, W6 9QH, London, Royaume-Uni
- eventimapollo.com
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105 avis
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The venue was really bad
The venue was really bad. The staff were not helpful or friendly. The staff keep shouting at people. Also the staff did not help people that were not well. It was not very well lay out. There was no room when waiting inside for go in. The staff did not give out much water when it was so hot in there.
18 septembre 2021
Avis spontané
So the event is cancelled but they…
So the event is cancelled but they don't provide a refund on booking fees for something they can't fulfil (yes its buried in the booking conditions) Understand if I can't go but the fees are not insubstantial and should be refunded if they can't provide the service. Beware. Very disappointed
2 mars 2021
Avis spontané
Apollo lost/stole my umbrella
I paid to check in my umbrella at the clockroom at Hammersmith Apollo and forgot to collect it when I left. It was expensive and had sentimental value. After two phone calls to the Apollo and one email to the lost property address - none of which were responded to - my friend went to pick up the umbrella and was told it was no longer there.
Question 1: Does Eventim Apollo have a policy for left items? If so, what is it?
Question 2: Why do you have an email adress for lost property if you don't bother responding to it?
Question 3: Why do you find it permissable to charge a fee to store items in the cloakroom if you won't take responsibility for them?
11 mars 2020
Avis spontané
Eventim Apollo Access Box Office
I am disabled and spent over a week literally for the first time ever using up all my mobile call minutes in an attempt to purchase theatre tickets for the Eventim Hammersmith Apollo as the website clearly instructs people to do if they need disabled access tickets. The calls just rang and rang with the usual 'all of our operators are busy' messages...in one case I hung on for 60 minutes straight before giving up! The phone line continues to connect you to the recorded message saying operators are busy even after the box office is closed wasting yet more time and money for callers. Finally got through today after another 30 minute wait....only to be told that they have now sold out of access tickets...I guess disabled people are not wanted at this venue. I suggest people go to more disabled positive venues like the O2 instead!
1 novembre 2019
Avis spontané
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