Evolution Laser Clinic Avis 

I’ve been getting laser treatments at Evolution Skin Clinic Macquarie and the experience has been fantastic. The staff are incredibly professional, knowledgeable, and made me feel comfortable from the very first session.

They explained the process clearly, answered all my questions, and ensured I knew what to expect before and after each treatment. The clinic itself is spotless and has a calm, welcoming vibe.

I’ve seen real results with my skin and feel so much more confident. No hard selling, just honest advice and effective treatment. Highly recommend them for anyone considering laser!

I always have my treatments here but unfortunately the girl I normally see had left and I was disappointed as I never find the other girls I’ve had as thorough. Today I booked in for full legs Brazilian underarms lip and chin and the girl was looking over me like a fine tooth comb all over my legs and underarms she said oh sorry I can see you have shaved but it’s very patchy and it will ruin our machine. The hair on my legs after so many treatments is very thin and sparingly and when I was getting dressed as she refused to do it I put my glasses on and I could not see anything on my legs. When I got home I showed my husband and even he couldn’t see any hair. The appointment was at 12.50 right in the middle of my day and for her to turn me away was so rude. The whole experience was terrible. I won’t go back I’ll got to laser clinic now as for someone to lay undressed on a table and be made feel like that is disgusting.

I have been going to evolution laser macarthur for the past 2 yrs and my laser & skin therapist Jenny has been looking after me! Always welcoming & always professional! All the ladies at the clinic are always nice and welcoming as well.

I’ve been going to evolution laser clinic MacArthur for full body laser hair removal and the ladies there are always welcoming and very professional & knowledgeable.
The staff always give me great specials and I’m always looked after. I recommend to anyone whose looking at doing full body laser for men to give these guys a call, they’re great!

I've been dealing with hormonal acne and started weekly LED light therapy sessions with an occasional acne peel at the Randwick clinic and the results have been amazing!
My skin has completely transformed. Huge thanks to Annalissa - she's so knowledgeable, gentle with my skin and always so lovely to deal with. All the staff are super friendly and welcoming. Highly recommend!

They said they delivered fat-sucking treatment; they did not and I'm hundreds of dollars out of pocket because it didn't work! I thought fat treatment might be a good idea so I booked two treatments as suggested on the FAQ page. During the initial session, there was no consultation to discuss potential treatment options; I was immediately directed to proceed with the therapy. I was asked whether measurements or photos could be taken not knowing they are important to the procedure being a nice out for you. This importance was not explained to me. Had it been the case, I would have accepted them. The second session felt markedly different from the first, particularly in how the treatment was administered. Clearly the operator was a much more experienced that the first. The difference in the "service" was stark, especially with the application of the equipment to my belly. The first operator was new and unexperienced. Their adverts do not state a minimum of three sessions as explained during the second session let alone three sessions per month. If there are three required, you SAY they are required. It's a simple case of do what you say and say what you do and not mislead your customers. I was NOT cautioned that the treatment might not work. That is a lie. After two months, I expressed that I didn't want to continue investing in an ineffective treatment, only to be told that a minimum of three sessions was required, contrary to your website's terms and conditions, which stated two to three sessions. The service was not completed on their end and NSW Fair Trading are involved. They said they delivered; they did not.

These have GOT to be fake reviews. Scam to say the least about their fat-sucking. What they promise on their website is just to suck you in. You will go through a LOT of money by the time you finish with them. AND, it doesn't work! NSW Fair Trading is involved.

Very friendly and professional staff

Good service

Great customer service at MacArthur, flexibility with appointments they listen to your concerns

I booked and prepaid for laser hair removal at Evolution Laser Clinic Randwick. I’ve had laser hair removal before at other clinics so I didn’t think there would be an issue. At my consultation, they refused to treat me due to some old scars on my legs and demanded a doctor’s certificate, a requirement never disclosed during booking or on their website or even on the health disclosure. I agreed regardless and paid to see a GP who was unsure how laser hair removal worked and advised me to see a dermatologist, which would have cost another $300. I simple couldn’t afford to go further. Supposedly not wanting to pay unnecessary expensive medically fees in order to get the service I purchased from Evolution Laser Clinic is deemed by them a “change of mind”…. A staff member initially promised a refund if I couldn’t get medical clearance, but this was later denied by management. Instead, they offered credit for other treatments I don’t want or need. The experience has been frustrating, stressful, and deeply disappointing. I’ve since filed a complaint with Fair Trading, in which they lied about what happened, and I’m now having to take them to court to get my money back.

If you’re considering booking, be aware that they may refuse service after payment and not honour refund promises. Non medically trained staff will asses your skin and at their discretion, request a medical certificate to proceed. I haven’t had this issue with other clinics. I understand they are trying to protect themselves from potential risks, but that’s exactly what the consent and medical clearance form I signed is for. I had no active condition and had undergone similar treatments elsewhere without any issues. The dismissive lack of empathy and respect from a company that is meant to help people feel good about their bodies is shameful.

Glenda, Jenny, and Coi always offer fantastic service every single time. They consistently let me know about current deals and genuinely show that they care about how I’m doing. On one occasion, they noticed two moles on my back and asked if I had them checked. After seeing my doctor, I found out they needed a biopsy. I truly trust this team's advice, concern, and their ability to provide premium service with honesty and care.The loyalty I show them they show right back couldn’t not fault any experience at the macarthur square clinic

I go to MacArthur clinic I’ve been seeing Natalie for years and I’m very happy with the results

Such great customer service at MacArthur square! They have such a lovely team, made me feel comfortable and performed great services. Koi was so nice and helped me with my ankle injury providing LED light treatment. Kelly has been doing my skin treatments and I’ve never felt so confident about my skin. I highly recommend the MacArthur square team.

Macarthur-
Been getting laser with Jenny for over 6 years now, wouldn't go to anyone else!

Have achieved the best results with my laser hair removal at Macarthur. The team are so welcoming and lovely here.

I’ve been doing laser and skin at evolution laser clinic at MacArthur with Natalie I would highly recommend her !!! She’s very friendly and nice and always goes above and beyond everytime.

Macarthur clinic was great, Staff are all kind and welcoming, service is performed well in a professional manner , shop is always kept well presentable, highly recommended.