Expedicar Avis 

Foarte multumit de serviciile oferite! Masini de calitate si suport clienti profesionist!

I had a wonderful experience with ExpediCar Romania, a company that truly values professionalism, reliability, and customer satisfaction. I would especially like to thank Lucian Netoiu for his kindness, dedication, and outstanding support throughout the entire process. His excellent communication, attention to detail, and willingness to help made the experience smooth and stress free. I truly appreciate the company's professionalism, transparency, and customer approach. I highly recommend ExpediCar Romania and would like to thank Lucian Netoiu once again for his exceptional service!

Avoid ExpediCars — extremely aggressive insurance tactics and a very frustrating experience

I would strongly recommend avoiding ExpediCars. While the rental price was reasonable and the vehicle itself was a newer model with low kilometres, the pickup experience was one of the most frustrating rental-car experiences I have ever had.

From the beginning, the staff were extremely persistent in trying to sell us their additional insurance at €75 per day. They repeatedly emphasized that they charge a €200 administrative fee for every damage incident and that the vehicle must be washed and vacuumed before being returned, otherwise there would be a €70 cleaning fee.

When we declined the additional insurance, we were told that a €1,950 security deposit would be required. I had no problem with that and was prepared to leave the deposit.

What followed was extremely concerning.

They attempted to process the credit-card authorization and then took the Visa terminal away from us, claiming that our bank had declined the transaction. This happened 7–8 times using different credit cards. I contacted my bank directly, and they confirmed that there had been no attempted transactions or declines on any of our cards.

I then asked to see the terminal while the transaction was being processed. At that point, the agent claimed that my Visa card did not specifically say “Visa Credit” and therefore could not be accepted, implying that it was a Visa debit card. I showed them five different cards, and none of them actually displayed the words “Visa Credit.”

After approximately 2.5 hours of arguing, they finally agreed to process the transaction again. Remarkably, the terminal worked when I was allowed to hold it myself and complete the transaction.

The entire situation was incredibly frustrating, particularly because we had been travelling for hours, had seven people with luggage, and arrived late at night when our alternatives were extremely limited. It felt as though the circumstances were being used to pressure us into purchasing approximately €1,000 worth of additional insurance on top of the rental we had already paid for.

Whether intentional or not, the overall experience felt like a high-pressure tactic designed to make customers give in and purchase their insurance.

The two positives were that the car was a newer model with low kilometres, and Cristian, who handled the vehicle inspection when we returned the car, was easy-going and pleasant to deal with.

Unfortunately, those positives don't outweigh the experience at pickup.

The price may look attractive, but be prepared for significant pressure to purchase additional insurance and potentially hours of frustration. Knowing what I know now, I would not rent from ExpediCars again. I would gladly pay more to use a different rental company.

Very good. Thank you Lucian

A great company with the BEST conditions

A HUGE thank you to Marius at Expicar Bucharest – he literally saved our holiday

We had booked a car with another rental company, but when we arrived, they refused to give us the car because they claimed my son needed an international driving licence, even though he drives in Dubai\. To make matters worse, they wanted us to pay an additional €500 so we could take the car\!

Thankfully, we met Marius at Expicar, who came to our rescue\. He explained that my son could legally drive in Romania for up to six months and helped us out when we were i a very stressful situation\.

He provided us with a very comfortable 8\-seater Volkswagen van, which was perfect for our family and our trip\. We enjoyed every minute of our holiday, and we are so grateful for his help\.
Marius, thank you for your kindness, honesty and professionalism\. You literally saved our holiday\!** We highly recommend Expicar, and we would definitely rent from them again\.

Top company , Alessio and mithaksha were very professional 🤩

Great car rental experience in Bucharest!
Excellent quality, clean car, and everything went smoothly.

O experinta placuta,fara surprize si fara costuri suplimentare,masina aproape noua.
Recomand Cu incredere.

We came to return a car and was helped imensly by Lucian. Fantastic guy who saved us a lotof trouble.
Thank you.

Profesionalism si promptitudine! Multumesc lucian!

Am avut o experiență foarte plăcută cu această mașină! Mercedes-Benz GLC 2026 este superbă, elegantă, confortabilă și foarte bine echipată. Se conduce impecabil, oferă o experiență premium și este perfectă atât pentru drumurile lungi, cât și pentru deplasările de zi cu zi. Mașina a fost într-o stare excelentă, curată și îngrijită. Recomand cu toată încrederea această experiență tuturor celor care își doresc confort, lux și siguranță. Cu siguranță aș mai închiria-o! ❤

Totul a fost după așteptări

STAY AWAY from ExpediCAR, If you're planning to rent a car in Romania. This company preys on customers with exorbitant, unjustified charges at return—don't let this happen to you.
We rented a car from ExpediCAR in Romania, and when we returned it, they hit us with a shocking 600-euro charge for two tiny marks in the trunk. These weren't even scratches—just faint scuffs from loading and unloading suitcases, the kind that happen with any rental car. We had purchased their most expensive insurance plan, yet they claimed "the interior of the car is not covered." This is a bait-and-switch tactic: sell you expensive insurance, then invent loopholes to deny coverage when you need it.

Let's be clear: two minor scuffs are not worth 600 euros by any reasonable standard. This is not an insurance claim—it's a shakedown.

This whole ordeal took place in the airport parking lot, right before our flight out of Romania—the very last moments of our trip. Because of ExpediCAR, our final memory of Romania was turned into an ugly, stressful dispute instead of a warm send-off. Honestly, this experience nearly made me dislike Romania as a whole, even though the country itself had nothing to do with it. If this is happening to other travelers too, ExpediCAR is actively damaging Romania's reputation among foreign visitors. A scam company like this doesn't just hurt individual customers—it hurts Romania's national interest as a tourist destination.

I also want to add a word of caution: when I searched TripAdvisor for "ExpediCAR," no results came up at all—only reviews under the name "AbbyCar" appeared, with a shockingly low rating of just 1.3 out of 5 stars. I strongly encourage you to search "AbbyCar" on TripAdvisor and read those reviews yourself—you'll be stunned to find that the complaints described there are identical to what countless 1-star reviews on Trustpilot say about ExpediCAR. Everyone is describing the same thing: being charged exorbitant amounts when returning their rental car. In fact, multiple review sites (TripAdvisor, Trustpilot) contain numerous reports of customers who booked with "AbbyCar" only to be met at the airport by ExpediCAR instead. This strongly suggests these companies are connected in some way, and that ExpediCAR may be operating under multiple names to avoid accumulating bad reviews under one identity.

Be also wary of the 5-star reviews on this page. Many appear to be posted by people affiliated with the company, not genuine customers.

Honestly, one star is too generous for this company. Zero stars—no, negative stars—would be more accurate.

If you value your money and your peace of mind—and if you want to leave Romania with good memories instead of bad ones—book with a different rental company.

While it was difficult to communicate where to be picked up from the departure terminal, once picked up, the process to get the car was simple taking 5 mins, mind you I had pre-booked and pre-paid which made it a lot simpler.
On dropping the car off, which was just done (typing this at the airport), I was greeted by Sun and he took roughly 3minutes to check the car realising nothing was wrong, and paperwork signed quickly and dropped off at the airport. This was crazy quick, especially since I took out the premium insurance so knew I didnt have to worry about anything.

Recomand cu incredere ! Multumesc domnului Adrian. Am primit o masina noua , curata si intretinuta

The worst car company ever I had a reservation got to the location to pick up the car they refuse to give it to me although I had a credit card and debit card as well they claim he didn’t write credit on the card they didn’t want to help the guy was so rude he told me to calm down I was very calm a bunch of idiots working there zero star scammers

Lucian è stato molto gentile. Tutto a posto

J'ai loué une voiture chez Expedicar à l'aeroport de Bucharest via Discovercars. J'ai souscrit l'assurance totale avec Discovercars et n'avait donc à verser normalement qu'un dépot de garantie. Dès mon arrivée chez Expedicar, un certain Marius à tout fait pour que je souscrive à son assurance en direct bien que je lui ai dit que j'en avais déjà pris une avec Discovercars. Il m'a donc expliqué que cette assurance était nulle, qu'elle ne couvrait rien comparé à la sienne. Comme j'ai continué à refuser, au bout de 30mn et à bout d'arguments, il m'a expliqué qu'il ne pouvait pas me louer la voiture car DiscoverCars demandait un dépot de garantie, mais que ma carte bleue n'était pas valable car elle ne comportait pas les 3 prénoms qui figuraient sur mon passeport, et donc que Discoverscars refuserait le dépot de garantie ! Depuis quand les cartes bleues doivent mentionner tous les prénoms de notre état civil??? j'ai voulu contacter le service français de DiscoverCars, qui était injoignable, pendant que lui contactait le service roumain qui a répondu aussitôt. La dame au téléphone a confirmé ses dires, que ma carte bleue n'était pas valable, et à la demande du dénommé Marius, elle a annulé l'assurance que j'avais souscrite et m'a refait un virement instantané de la somme, avant de raccrocher sans que je n'ai eu mon mot à dire ! je me suis demandé si elle ne retouchait pas une partie de l'assurance d'Expédicar tellement j'ai trouvé ça louche. Du coup fatiguée et énervée, j'ai fini par céder pour avoir la voiture et j'ai du payer 350 € d'assurance pour 7 jours, malgré également que ma carte bleue est une premium qui couvre aussi les locations de voiture, mais Marius n'a rien voulu savoir. Bizarrement pour payer les 350 €, le fait que mes 3 prénoms n'apparaissaient pas sur ma carte bleue ne posait plus aucun problème. C'est de l'arnaque totale! Jamais je ne repasserai par le site Discovercars pour louer un véhicule et je vous déconseille très fortement Expedicar à Bucarest, ce sont des voleurs !

I rented a car from Expedicar at Bucharest Airport via Discovercars. I had purchased full insurance coverage through Discovercars, so I should have only needed to pay a security deposit. As soon as I arrived at the Expedicar counter, a man named Marius tried his hardest to get me to buy their own insurance, even though I told him I had already purchased a policy through Discovercars. He claimed the Discovercars policy was worthless and offered no real coverage compared to his. When I continued to refuse, and after 30 minutes of arguing, he claimed he couldn't rent me the car because Discovercars required a security deposit but my credit card wasn't valid—allegedly because it didn't list all three of the first names shown on my passport, meaning Discovercars would reject the deposit! Since when do credit cards have to list every single one of our legal first names? I tried to contact Discovercars' French customer service but couldn't get through, whereas he contacted the Romanian office, which answered immediately. The woman on the phone backed up his claim that my card was invalid; at Marius's request, she cancelled the insurance I had purchased and instantly refunded the money, then hung up before I could even get a word in. It seemed so fishy that I wondered if she was getting a kickback from Expedicar's insurance sales. Exhausted and frustrated, I eventually gave in just to get the car; I ended up paying €350 for insurance for seven days—even though I have a premium credit card that includes car rental coverage—but Marius wouldn't hear of it. Strangely enough, when it came to paying the €350, the fact that my three first names didn't appear on my credit card was no longer an issue at all. It’s a total scam! I will never use the Discovercars site to rent a vehicle again, and I strongly advise against using Expedicar in Bucharest—they are crooks!

Esperienza perfetta, macchina senza problemi, ci ritorneremo, un grazie a Lucian per tutto e la gentile assistenza