First time using Electrical Expert Supplies and it won’t be the last time for sure. Extremely happy with everything from ordering to delivery. The products (Ansell Zeker PIR Lights) are brill... Voir plus
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Needing to replace a kitchen downlight i found one on Expert electricals website. The manufacturer of the replacement had rebranded since i bought the original light and compatibility was an issue. Ex... Voir plus
Website said 74 of the item i wanted to order in stock. Place order, pay. 20 minutes later get a phone call to say out of stock. As several people have left similar comments either lie about stock t... Voir plus
L'entreprise a répondu
I have been ordering a number of electrical items from Downlights Direct / Expert Electricals in recent weeks. Have contacted them a number of ties for various queries about their products as well as... Voir plus
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fantastic customer service
Ordered my parts on my I pad. But I mistakenly ordered a wrong part for a selector switch, I phoned them to explain my mistake and they replaced the items with the correct parts postage free as long as I posted the incorrect items back and items arrived with in 24 hrs! This is the best customer service I have ever had. Looking forward to place my next order. Staff are very helpful and couldn't find a better price on my items anywhere else on the web. Many thanks to all the staff
Regards Paul.
Did not get back to me on a delivery date for an Item I ordered over a week ago
As Above Friend
a handy source of electrical components
friendly and helpful staff. competitive pricing and good delivery times.
Two Thumbs Up !!!
I've only purchased twice but on both occasions with the pressure on to resource parts that my local supplier doesn't stock, it's been a breeze. Ill return when needed without hesitation. Processing of the internet order and acknowledgement: EASY, delivery very fast and well packaged.
Well done
A few problems that were sorted out
Having ordered something and the wrong item was despatched we were then sent another lot they were also wrong .The third attempt finally got it right .
QUICK SILVER
Expert delivered the goods on time, well no the carriers were responsible for that operation, Yes they performed very good.
My only comment that Expert have to address is the delivery charges WEBSITE and actual phone different costs. O.K. This delivery costs are another way of increasing revenue. Free delivery should be the norm.
Good value and good service!!
Good value and good service!! Keep it up!
Good quick, delivery on the pricey side
Really pleased with EE always had helpful input via email from them, but i would wish they had a cheaper delivery price at times for when i want something small or a few small items that don't need to be with me next etc
Really pleased
I would have liked a confirmation of the order by email
The experience was good, the items arrived quickly and were packed well.
First timer
Good to hear from someone who communicates, when parts are out of stock, rather than letting you hang on.
A professional reliable company with helpfull sfaff.l
I have used Expert Electrical before and as usual the service was very efficient. All of my ordered items arrived undamaged and on time.
I will check delivery before thinking about further purchases
Product as described
Delivery disappointing
Ordered expecting to recieve Tuesday and fit Wednesday but turned up to late on Thursday
Had to use more expensive van stock items
And now have had to put received items into van stock
Hopefully I will use them in the future
OK but it took a little longer than expected
I ordered an RCD late one night during the bank holiday weekend. I was expecting delivery within about 3 working days. The online invoice/receipt was accompanied by a promise of an e-mail acknowledging my order soon. After about 5 days with no acknowledgement or RCD I e-mailed them and got a rapid reply apologizing and explaining that there had been a stock control error but the RCD was now with them and would be with me the next day. IT WAS. It arrived well protected in ample packaging.
It was not 5 Star treatment but I am reasonably happy.
Great value products
Always great to purchase from, seem to carry a good stock at fantastic prices
Easy ordering and prompt dispatch. No problems.
Used them twice, prompt, accurate service on both occasions.
Used them twice,excellent, prompt, accurate service on both occasions, including allowing me to amend an online order over the phone the following day.
First class service first class product
An excellent company to buy from. Good range of products and quick delivery. My item was not in stock but it still only took 3 days to arrive. Helpful friendly staff.
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