Aucun SAV pour résoudre les problèmes
Édit : Problème résolu
bon service dans l'ensemble.
Petit défaut : les réponses aux commentaires YT ont souvent des doublons; si vous voulez faire des statistiques ou calculer les occurrences de mots, cela peut perturber vos calculs.
Réponse de EXPORTCOMMENTS.COM
Thank you for reaching out to EXPORTCOMMENTS.COM and sharing your feedback with us. We apologize for any inconvenience you've experienced and appreciate your patience in this matter.
Upon reviewing our email records, we were unable to identify your account based on the provided information. However, if you had requested an extension for your subscription, rest assured that we would have processed your request accordingly.
Regarding the issue you mentioned about some files being empty, we'd like to clarify that files generated by EXPORTCOMMENTS.COM are designed to be 100% readable and compatible with any Excel application. Additionally, we offer an online preview feature to ensure the readability of our files before you download them.
To provide you with more specific assistance and address any concerns you may have, we kindly request that you provide us with your account details or any additional information that can help us locate your account. Our team is committed to resolving this matter and ensuring your satisfaction with our service.
Once again, we apologize for any inconvenience, and we appreciate your understanding. Please reply with your account details or any further information you can provide, and we will promptly assist you.
