Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This was an appalling clothing company. I ordered one of their highly priced dresses and needed to return it due to the size. There was no return information given and I tired to contact them several... Voir plus

Noté 1 sur 5 étoiles

Ordered a dress from them….returned it as per the returns policy (July 1st 2025) including having it sent by Royal Mail recorded delivery and I’ve had nothing back despite sending numerous emails and... Voir plus

Noté 4 sur 5 étoiles

The dress is lovely, vibrant colour just as shown in the pictures. It fits great, the only thing I’d recommend is for the corseted back to be slightly longer, as the mid to lower back is rather loose... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The pants are really cute. However, shipping was fairly slow, the material is thinner than I would expect and the zipper flat out does not work, like at all. It doesn’t zip up or down and is completel... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Founded in 2020 Extro&Vert was created with the vision of offering lasting fashion, timeless style and accessible luxury, to the modern-day consumer. A brand inspired by women who create more for themselves, we design day-to-night staples that empower the people that wear them.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Black dress

Hi! The delivery was fast, and the dress is beautiful! I love the material, love how long is the dress (im 180cm) love that back and straps are adjustable. I ordered it for the wedding and im so satisfied about the look! If you make one in color dirty rose, I will order again :D and thank you for the discount! <3

28 mai 2025
Noté 5 sur 5 étoiles

So cute

ordered and received in just over a week. such a cute dress, true to size. i’m 5’5 135lbs and ordered a size 10.
the dress does seem to be a bit sheer on the hanger even though it’s double layered, but not so much when it’s on. still very pleased with it and can’t wait to wear.

6 mai 2025
Noté 5 sur 5 étoiles

This dress is very beautiful and it…

This dress is very beautiful and it fits great. I am 5’9, 145 lbs and I ordered a 10. The package was super beat up and opened when it arrived (which I realize is the fault of the mail carrier, not the vendor), but the dress was fine luckily. Extro & Vert still gave me a 15% refund due to the condition of the package. I really appreciated their customer service in this situation and would buy from them again.

2 avril 2025
Logo de Extro&Vert

Réponse de Extro&Vert

Thank you so much for your kind words and for sharing your experience! We're so glad the dress fit you well and that it arrived safely despite the packaging issue. We always want our customers to feel valued, so we really appreciate your understanding — and we’re happy we could make it right. Looking forward to having you shop with us again soon! 💛

E&V Team

Noté 2 sur 5 étoiles

Package difficulties

Package difficulties and no communication towards package location

27 mars 2025
Logo de Extro&Vert

Réponse de Extro&Vert

Hi Atalia,

Thank you so much for your review — we really appreciate the feedback and will work on improving our service.

Please let me know how I can help you further!

Best regards,
E&V team

Noté 5 sur 5 étoiles

Beautiful dress

The dress was a bit long for me (5ft2) and was made of a thinner quality than I thought. However it was still very pretty and accentuated my curves! I think women with larger busts may have a bit of an issue in this dress than those with smaller busts. The customer service was great though! I initially put the wrong size and they immediately helped me get the correct one. Thanks and I can’t wait to wear it out.

3 février 2025
Noté 1 sur 5 étoiles

Unsatisfactory customer dervice

I ordered a dress on 17/09, and when it arrived it was not quite the nicest fit on me. So I created a return slip, organised a return using Parcel2Go and received confirmation from the this service that my parcel had been delivered to the warehouse using the address provided by Extro & Vert on the returns info. However, I never received a confirmation or refund from Extro&Vert and despite numerous emails, and now I have called, I am still waiting for a refund.

2 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

So happy

I bought this dress and wasn‘t to sure how the quality will be.
I was surprised to see the good quality and the very nice fit!

Sadly for me it was a little bit too long, do I knew I needed to cut it.
After that, it looked amazing and I‘ve gotten lots of compliments how it looked.

30 décembre 2024
Noté 1 sur 5 étoiles

What a terrible experience

What a terrible experience - one which we are still experiencing. I have never known such terrible customer service. We purchased 2 dresses for our daughter’s graduation. Neither fit and both have been returned. We have had emails confirming receipt of the goods but are yet to have a refund issued. Quick to take the money but no one will return any of our emails. We have emailed continually but with no response to any. We have called the so called number but no one picks up or answers. We have emailed the email given below, but no one responds.
A terrible experience. I would not recommend the company at all.
We are very disappointed and have had our money taken from us when it should be rightfully returned to us.
Order EV4252

21 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bad,bad and bad again

Bought a waistcoat for a birthday present for the end of October, Was too small despite looking at the measurements. Followed all instructions to return and receive a bigger size. It’s now mid December and despite confirming receipt of the return and following up several times with no response, finally got a response saying the replacement had been sent, not received. Have now demanded a refund…

13 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

The pants are really cute, but poor quality

The pants are really cute. However, shipping was fairly slow, the material is thinner than I would expect and the zipper flat out does not work, like at all. It doesn’t zip up or down and is completely stuck in the up position. There was clearly no quality control before it went out for shipment. Super disappointed.

26 novembre 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus