In April 2026 I bought the GSM1 for £81.99. The audio is not clear at all. When calling the number, it frequently goes straight to the answering machine. When it finally connects after multiple atte... Voir plus
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In April 2026 I bought the GSM1 for £81.99. The audio is not clear at all. When calling the number, it frequently goes straight to the answering machine. When it finally connects after multiple atte... Voir plus
L'entreprise a répondu
I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Voir plus
L'entreprise a répondu
I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Voir plus
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Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Voir plus
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Unit 3, 229 Derby Road,, DE21 6SY, Derby
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A répondu à 100 % de ses avis négatifs
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Great devices and great service, very communicative and help deliver the spec we needed within 24 hours.
Fast, efficient and they call you, what more can you ask
Smooth transaction good communication however I thought the product was a bit expensive I have since found it a lot cheaper overall though I would use this company again
Good and reliable.
My first order arrived literally smashed to bits by the delivery company they used (dpd local) and i called them (EyeTek) directly after opening the parcel.
I fired off an email with a photo of the parcel and remains of the item, as asked during the phonecall.
I returned the parcel via Royal Mail and I got an exchange unit sent as soon they received my return shrapnel.
They even dropped a £10 note in the new parcel to cover my postage.
Great customer service.
Prompt delivery. Excellent customer service!
Highly recommended.
Excellent Service from EyeTek. When I phones to enquire about the technical specifications of a particular piece of kit I was given good advice and the circumstances of my requirement were taken into account. I actually ended up spending less as the item I was looking at did not need live streaming. The kit when it arrived within 24 hours is great. Very inconspicuous, well made and sturdy, and delivers good crisp images even in low lighting conditions. Sound quality is good with clear audio.
I'd highly recommend Eyetek if you are looking for reasonably priced covert or security surveillance kit.
I bought a 25day audio recorder usb and although initially I experienced set up problems which caused me to post a negative review I was later inclined to change my review to a very good one. The Co takes seriously any complaints from customers because in no less than 1 hour after my post I got an email from a Phil Stevens apologizing for the problems that I had experienced and gave me assurance that if the product doesn't work according to my satisfaction they were happy to take it back for a full refund and that they were prepared to help me resolve some of the problems that I had mentioned. You don't normally get this fast response nowadays and for that I was very grateful. When I also asked me to call me on the weekend he called in less than 15 minutes although I missed the call. Thank you so much for your excellent service and living true to your values of "We don't just sell it we build it". I would strongly recommend your products for anyone considering to buy.
I had a few queries on how to use my product to it best ability and had to phone them a few times. Each member of staff I spoke to were very helpful and understanding. Everything was explained patiently (I am new to all this technology!)
I recently purchased a product from this company. Suffice to say an unsteady mind is very much settled! Great value for what you get too! Thank you!
Nice and very smart pieces of technology. It is great power to be able to hit below the belt without anyone noticing. Its just magic!

Réponse de Eyetek Surveillance
Other than the problem of ringing when only the receptionist was there, my fault, not their's, and once I got through to the right staff, they were really good to deal with. They answered some questions I had about the product, and agreed to ship via the post office as I need the item quickly, rather than by courier, which takes an age to get to the remote location in which I live.
The device that I bought seemed expensive at first, but the quality is first rate, so don't judge their products on price, you need to feel the quality.

Réponse de Eyetek Surveillance
Not being tech savvy myself, the guys at Eyetek have been really helpful and patient. The device was easy to use and I got to grips with how to use it quickly. I have already recommended them to others.

Réponse de Eyetek Surveillance
I purchased a camera hidden within a phone docking station. It was completely undetectable, recorded excellent quality pictures and sound. The camera paid dividends as a thief was caught, the police investigated, they were very impressed with the camera and quality and the footage is being used as evidence in the matter.
Thank you for your help looking forward to to deal with you in the future

Réponse de Eyetek Surveillance
Exactly what I wanted very reliable and accurate
The camera I bought did exactly as described. The technical assistance first class, I had a few queries and they were answered very promptly.
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