Eyetek Surveillance Avis 

321
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

In April 2026 I bought the GSM1 for £81.99. The audio is not clear at all. When calling the number, it frequently goes straight to the answering machine. When it finally connects after multiple atte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité

Informations provenant de diverses sources externes

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

321 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(321)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

As always

As always, the phone is answered enquiries are dealt with quickly which is why i keep coming back

28 août 2019
Avis spontané
Noté 5 sur 5 étoiles

After dealing with Eyetek for a number…

After dealing with Eyetek for a number of years, they have always been excellent to deal with, Mandy and the support team are very helpful and patient, with a wealth of knowledge about the products they sell. If you need something that works, phone these guys.

24 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. They bent over backward to try and get my product delivered from the UK on Friday, late afternoon, to arrive in Greece on Monday. They did it! The product arrived on Monday morning. Can't beat that!!!

6 août 2019
Avis spontané
Noté 2 sur 5 étoiles

I’m so disappointed

I’m so disappointed. Bought alarm clock and is temperamental. IR doesn’t schedule. Have to reset often to be able to record. Bought GSM long life with extended microphone and as irregular patterns especially with voice activated mode. Bought the GSM plug adapter at around £180 and was even more dissapointed. The voice activation just bombarded me with messages every 5 seconds and was unable to get in touch with device to deactivate because so busy sending messages and wouldn’t respond.

3 août 2019
Avis spontané
Logo de Eyetek Surveillance

Réponse de Eyetek Surveillance

Dear Peter
I am sorry you feel this way as we have never had any problems with any of these 3 devices in the past and we have been selling them for a number of years now.
As soon as were notified you were experiencing problems with the products we did offer to exchange them or refund you straight away as our objective is to have happy returning customers.
I hope you are happy with our service and our speedy response to any problems you had and please accept my apologies for any inconvenience caused.

Regards

Phil Stevens

Noté 5 sur 5 étoiles

Purchased an item from Eyetek which i…

Purchased an item from Eyetek which i thought became faulty some 4 months later. Contacted this companies after sales dept, who asked me to return it to them for examination, This i did and with 24 hours of receiving it they contacted me to confirm that the fault had been fixed !! I was inserting the sim the wrong way around ! I felt silly of course but they could not have been nicer. Returned the unit to me the very next day with a smile and their best wishes. This business deserves to be rated 5 star.

4 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

I purchased a clock as I was wary of my…

I purchased a clock as I was wary of my mother's carers. I put it in the kitchen so it is not invading mother's privacy. It is an excellent product, works brilliantly and has given me peace of mind. It was easy to assemble and use.
I ordered it one day and it arrived just a few days later, much quicker than I had anticipated.
Brilliant service and equipment.

3 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

needed help and advice

bought wrong product in beginning which didn't suit our needs. Rang customer service which is excellent, gave great advice and sent me different type of camera as soon as they had received original one back. Very helpful staff

30 juin 2019
Avis spontané
Noté 4 sur 5 étoiles

We have been very pleased

We have been very pleased. Lots of help and a speedy refund after exchanging a unit with was faulty. Equipment now working and would use again, thank you for your help.

29 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Eyetek as usual

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay.

Website well designed and easy to navigate and lists a wide range of surveillance gadgets for almost any situation.

I shall use again and highly recommend.

5 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Item arrived quickly and as advertised. Very helpful advice was given via the online chat and email before purchasing. all good.

6 février 2019
Avis spontané

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