You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professiona... Voir plus
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Lisez les avis des autres
The glasses are not only stylish but also incredibly comfortable to wear. The prescription was spot on, and I can see clearly without any issues. The quality of the frames and lenses is top-notch, and... Voir plus
Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because o... Voir plus
I reached out via chat with regard to a return due to a lens not being correct. I was connected to Michael Louise, who answered all of my questions and was patient, kind and professional. I am waiti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.
Coordonnées de contact
Suite 110, 27615, Raleigh, Etats-Unis
- 8884499540
- service@eyeweb․com
- eyeweb.com
4,2
Bien
64 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Sarha was awesome
Sarha was awesome. she took care of me quickly. The experience was absolutely wonderful. Eyeweb has great customer service
20 septembre 2024
Avis spontané
Awesome customer service
Awesome customer service, I work with Tesla in Fremont, CA as a machinery maintenance technician. I had a pair of my safety glasses fall off my face while upstairs by the time I could get down to them a forklift already ran them over. I contacted customer service, and they assisted me by getting my prescription to the lab and start my new order immediately. Awesome company and awesome customer service!
28 août 2024
Avis spontané
Very helpful and professional
Very helpful and professional, no issues.
16 septembre 2024
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Good service
13 septembre 2024
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Great Service
As another reviewer noted, the web site was a bit confusing. As a result, I got Customer Service involved, and Tim Foster was great at helping me out. Fast response and a quick resolution to my problem.
11 septembre 2024
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Highly recommend
This is a good company I love my new glasses totally recommend
3 septembre 2024
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Stuff happens
Stuff happens, and when I needed to return and replace they were very cordial and respectful, while keeping me up to date on the process and making it seamless. Great work
30 août 2024
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Kevin Smith was amazing!
Kevin Smith was amazing!
He took care of everything for me. His help and patience were much appreciated. Thank you Kevin!!
26 août 2024
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Sarah Clark was great, but the website, yikes.
Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because of the integration with my company or what, but the EyeWeb BoydGroup UX and navigation is atrocious. Get some coding kids from a local college and make a better page.
27 août 2024
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The company gives excellent customer…
The company gives excellent customer service. The safety glasses are durable and our team loves all the contemporary styles to choose from.
23 août 2024
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Will Smith was extremely helpful and…
Will Smith was extremely helpful and polite. He addressed my concern with care and promptness.
22 août 2024
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great customer service
Will Smith has went out of his way to try and get my registration complete!!
22 août 2024
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Will Smith (not the actor) was very…
Will Smith (not the actor) was very helpful
21 août 2024
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Was able to help me quickly with my…
Was able to help me quickly with my needs. Thanks Will S.
16 août 2024
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order them online
order them online. process was pretty easy. glasses came and fit nice and the lenses are a perfect match to my prescription.
5 mars 2024
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sarah clark was quick and efficient
sarah clark had clear and quick communication and quickly solved my problem with my email not working when input properly more help than i had gotten from other customer service on different sites 10/10 experience
12 août 2024
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First pair of safety glasses didn’t fit right
Received my first pair of safety glasses. Very prompt with the order. The arms of the glasses were to tight for my big head😅
Tim worked with me on picking out another pair. And after picking out the frame I wanted he started the shipping process same day. Thanks Tim for all your help⭐️
17 juillet 2024
Avis spontané
Superb and timely customer service
I ordered safety glasses using my work benefit for the first time a few weeks ago. The process was easy and the shipment came within the timeframe that was communicated.
When I received the glasses I experienced an issue where the frame was crooked and felt uncomfortable when I put them on.
Although I had reserves that nothing would be done since it was through a work benefit, I reached out over email.
Tim from Save Vision, Eyeweb was fantastic!!
First, he gave me detailed instructions on how to place the exchange order. I misunderstood the email when I couldn't find the button that I was looking for and ended up submitting a new order adding the comment 'Exchange' underneath.
Because my benefit was just recently used for that cycle, I was denied the order.
I reached out on the same email thread to add my company's safety representative asking them to 'reopen the benefit' (per the text message instructions), and the team at SafeVision responded to the thread before my company representative did, resolving the issue right away!!!
The customer service that Tim provided was extremely helpful, and he was very understanding of the issue. I would highly recommend using this company for safety glasses!
Thank you again for the great customer service experience while helping to resolve my issue!!
16 juillet 2024
Avis spontané
Correct order is on the way.
After having received an email stating that my glasses were on their way, I saw where the info provided in the email was for a cancelled order. At once, I reached out and Ms. Clark checked on the order # and indeed told me that the correct order for glasses was in the shipping process. The promptness in dispelling my fears is very much appreciated.
10 juillet 2024
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support was very knowledgeable and…
support was very knowledgeable and helpful
3 juillet 2024
Avis spontané
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