Ali is genuinely one of the most professional, knowledgeable and reliable instructors I’ve had the pleasure of training with. He’s always punctual, precise, patient and really cares about helping you... Voir plus
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Lisez les avis des autres
Rasheed was an excellent driving instructor. He was patient, friendly and explained everything clearly, which made me feel comfortable and confident behind the wheel. He was always helpful and gave gr... Voir plus
L'entreprise a répondu
Terrible service! Driving instructor is unreliable and keeps cancelling the lessons last minute and it shows as completed on the website. I have wasted so much time this summer trying to get lessons b... Voir plus
Nermin made me feel calm and at ease throughout my lesson. She was very patient and explained everything clearly which helped me understand what I was doing and feel more confident behind the wheel. H... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Coordonnées de contact
Royaume-Uni
- support@ezlicence.co.uk
- ezlicence.co.uk
4,5
Excellent
440 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great instructor!He doesn’t overwhelm…
Great instructor!He doesn’t overwhelm you with too much information and keeps everything clear and straight to the point.I truly recommend him!
7 mars 2026
Avis spontané
Réponse de EzLicence
Thank you for your great feedback, Arcadie!
We’re so glad to hear you had a positive experience. Keeping lessons clear, simple, and easy to follow is key to building confidence, so it’s wonderful to know that made a difference.
We really appreciate your recommendation—wishing you all the best on your driving journey! 🚗😊
Passed first time after not driving for…
Passed first time after not driving for 2 years, only had 4/5 lessons since being in London! If your in East London region I highly recommend Affan, never driven in London before, made me feel super comfortable and ensured that I understood how to drive safely to a good standard.
4 mars 2026
Avis spontané
Réponse de EzLicence
Thank you for your amazing feedback, Eithan!
Huge congratulations on passing first time—that’s a fantastic achievement, especially after a break from driving! We’re so glad Affan was able to help you feel comfortable and confident on London roads while getting you test-ready in just a few lessons.
We really appreciate your recommendation and wish you all the best on the road ahead! 🚗🎉
Réponse de EzLicence
Thank you for your feedback, Ryan and Sophie!
We love the energy—so glad you had a great experience with your instructor! 🔥
Wishing you both all the best on your driving journey 🚗😊
Gregory was an amazing instructor
Gregory was an amazing instructor, very patient and taught me so much on my first lesson !!
28 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your lovely feedback, Joana!
We’re so happy to hear you had a great first lesson with Gregory. His patience and ability to teach so much in just one session really make a difference.
Wishing you all the best as you continue your driving journey! 🚗😊
Worst Experience
Scammers. They will do their best to keep your money regardless of your experience with their driving instructors. Extremely unprofessional and low quality driving instructors. Will result in you having to initiate a chargeback through your bank.
30 janvier 2026
Avis spontané
Réponse de EzLicence
Hi Ryn, we’re really sorry to read this — this isn’t the experience we want anyone to have.
We take concerns about instructor quality and refunds very seriously. Refunds are assessed based on the specific circumstances of each case, and we always aim to be fair and transparent in our decisions.
If you haven’t already, we’d really appreciate the chance to review your case in detail. Please reach out to our support team with your booking information so we can investigate this properly and assist you further.
Thank you for your feedback — it helps us improve.
I am extremely disappointed with my…
I am extremely disappointed with my recent experience with this driving lesson company.
My driving test is booked for 6th March, and I do not have any other free days before the exam. I booked a lesson on 1st March specifically for essential pre-test practice.
The first instructor rescheduled my confirmed lesson to next month without informing or consulting me. I only found out after checking and contacting him myself. A lesson next month is completely useless when my test is only five days away.
Because of this, I urgently booked another instructor from the same company for the same day in the evening and paid more due to the short notice. I also chose instructors carefully based on their car model, as my main instructor will take me to the test in the same type of car. Practising in the same vehicle before the exam is very important for confidence and familiarity.
To avoid further issues, I called the second instructor in the morning to confirm the booking. He told me he didn’t even know about my lesson and had not checked the portal. He then said he wanted to reschedule it to next week because he had other work commitments that day. My test is on 6th March, so next week would be too late.
He also said he couldn’t cancel the lesson himself and that I needed to contact the company. As a learner driver without my own car, and not legally allowed to drive alone in the UK, this booking was my final opportunity to practise before my test.
Overall, the lack of communication, poor coordination, and unprofessional handling of confirmed bookings caused unnecessary stress right before an important exam. Based on my experience, I cannot say the service is reliable.
1 mars 2026
Avis spontané
Réponse de EzLicence
Hi Pial, we’re very sorry to hear about your experience — we understand how important that final lesson was ahead of your test, and how frustrating this situation must have been.
The issues you’ve described, particularly around rescheduling without communication and lack of instructor availability, are not acceptable and don’t reflect the level of service we aim to provide.
We can confirm that your case has since been reviewed and a full refund was processed on March 2. We’re also following up internally to address the breakdown in communication and ensure better coordination with instructors moving forward.
We truly appreciate you bringing this to our attention and apologise again for the stress and inconvenience caused, especially so close to your test date.
Excellent instructors
Excellent instructors, current model cars and a professional service.
A pleasure from start to finish.
1 mars 2026
Avis spontané
Réponse de EzLicence
Thank you for your fantastic feedback, Rob!
We’re delighted to hear you had such a positive experience from start to finish. Providing professional service, great instructors, and modern vehicles is exactly what we aim for.
We truly appreciate your support and wish you all the best on your driving journey! 🚗😊
Ali is very friendly and extremely…
Ali is very friendly and extremely polite. Teaching skills on point too. Very great experience.
28 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your kind feedback, Mahmoud!
We’re so glad to hear you had a great experience with Ali. His friendly and polite nature, along with his excellent teaching skills, truly make a difference.
We really appreciate your support and wish you all the best on your driving journey! 🚗😊
No refunds and not caring much about…
No refunds and not caring much about users experience, I recommend a driving school instead of this app. Customer support is not what they advertise at all. My first instructor didn't tell me what to do while driving and after making a mistake he was yelling and lecturing me for half an hour to reduce his fuel consumption and making me to get more lessons and pay him im cash, I changed my instructor and the second one was trying to charge me £70 more in cash because I wasn't ready for the test, I reported him with evidence and asked for refund, the app support told me there will not be any refund and you habe to go your test with him! Overall I passed the test with a good result and the guy took a picture from me with his car to accredit his services! Very rude and unprofessional. Don't use this app, your money and time will be wasted; otherwise you'll be through lots of stress with bad instructors and bad support.
26 février 2026
Avis spontané
Réponse de EzLicence
Hi Amir, we’re really sorry to read about your experience — it’s not the standard we expect from our instructors or support team.
What you’ve described, especially being asked for extra cash and feeling pressured, is taken very seriously and is against our policies. We appreciate you reporting this and sharing evidence, as it helps us take appropriate action.
We also understand your frustration around the refund outcome. While refunds are assessed based on the circumstances and our policies, your feedback has been noted and shared with our team to review how we handle these situations and improve the overall experience.
We’re glad to see you ultimately passed your test, and we appreciate that you chose to continue your driving journey with us despite the challenges. If there’s anything further we can do to support you, please don’t hesitate to reach out.
Excellent
Kash was an excellent instructor — patient, clear, and really supportive throughout my lessons. He explained everything in a way that was easy to understand and helped build my confidence on the road. I couldn’t have asked for a better learning experience. Highly recommend!
25 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your wonderful feedback, Cindy!
We’re so pleased to hear you had such a positive experience with Kash. His patient, clear, and supportive approach really makes a difference, and it’s great to know he helped build your confidence on the road.
We truly appreciate your recommendation and wish you all the best on your driving journey! 🚗😊
Réponse de EzLicence
Thank you for your feedback, Raul!
We’re glad to hear you found the instructor calm and had a great experience using the app. Your support means a lot to us!
Wishing you all the best on your driving journey 🚗😊
Great driving instructor
Alaa is a really good teacher - calm, thorough and detailed. I can be nervous on the roads, but he is reassuring and helps me feel confident whilst driving. He paces his lessons well - ensuring to reinforce existing skills whilst teaching new ones. Plus, he sends a useful summary of what we did after the end of each lesson which is helpful to review throughout the week. I would highly recommend learning with Alaa!
22 février 2026
Avis spontané
Réponse de EzLicence
Thank you so much for your thoughtful feedback, Tejaswini!
We’re delighted to hear about your positive experience with Alaa. His calm, structured, and supportive approach is exactly what we aim to provide—especially for building confidence on the road. It’s great to know the lesson pacing and follow-up summaries have been helpful for your progress.
We truly appreciate your recommendation and wish you continued success on your driving journey! 🚗😊
Had Bim as my instructor and his…
Had Bim as my instructor and his Explanations were clear and simple, learned a lot in my first session! Looking forward to the next one.Would absolutely recommend to fellow learners.
17 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your fantastic feedback, Karl!
We’re so glad to hear you had a great first session with Bim and found his explanations clear and easy to follow. It’s great that you’re already learning so much—we’re excited for your next lessons too!
Thanks for the recommendation, and we wish you all the best on your driving journey 🚗😊
I had a great experience learning to drive
I had a great experience learning to drive. He’s very patient and always takes the time to explain things clearly. Highly recommend!
15 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your great feedback, Emanuele!
We’re so happy to hear you had a positive experience learning to drive. Patience and clear explanations are key, and it’s wonderful to know that made a difference for you.
We really appreciate your recommendation—wishing you all the best on your driving journey! 🚗😊
Mr Gopal very good teacher
Mr Gopal is calm, patient and very good teacher. Very good experience
12 décembre 2025
Avis spontané
Réponse de EzLicence
Thank you for your kind words, Matej!
We’re delighted to hear you had such a positive experience with Mr Gopal. His calm and patient approach really helps create a great learning environment, so it’s wonderful to know that stood out to you.
Wishing you all the best on your driving journey! 🚗😊
Was very good lesson and I highly…
Was very good lesson and I highly recommend it
6 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your kind feedback, Anna!
We’re so pleased to hear you had a very good lesson and truly appreciate your recommendation. It means a lot to us!
Wishing you all the best on your driving journey 🚗😊
It was easy to find an instructor and I…
It was easy to find an instructor and I only had one lesson with him but the service was great. He was nice and for the 2 hours I had with him was great.
12 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your feedback, Roland!
We’re glad to hear that you found it easy to connect with an instructor and had a great experience during your lesson. It’s wonderful to know the session was enjoyable and that you felt well looked after.
We appreciate you sharing your experience and wish you all the best on your driving journey! 🚗😊
Very informative and professional…
Very informative and professional indemnity enjoyed my lesson.
12 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your lovely feedback, Lucy!
We’re glad to hear you found the lesson informative and professional, and that you enjoyed the experience. That’s exactly what we strive for in every session.
Looking forward to supporting you further on your driving journey! 🚗😊
Excellent
Very good, he is very patient and explains everything very well, I highly recommend him.
7 février 2026
Avis spontané
Réponse de EzLicence
Thank you for your kind words!
We’re so pleased to hear that you had a great experience. Patience and clear explanations are key to building confidence, so it’s wonderful to know that made a difference for you.
We really appreciate your recommendation—wishing you all the best on your driving journey! 🚗😊
it's all a lie
you book a lesson, you get a booking confirmation, then the instructor calls you to say that actually they are not available at the time. You don't get a refund in money, only in EzLicence credits, but they are useless because the story above repeats with every. Single. Driver. On that app. I am at attempt 5 at the moment to get something out of the 400 pounds I sunk there.
UPD: I did eventually manage to book the lessons at a convenient time for me, it is possible! But they definitely shouldn't say "booking confirmed" when it actually isn't.
7 février 2026
Avis spontané
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