When you’re looking to purchase The right product all u want is the right price.Sales rep Damien Eugene gave that to me whilst giving services not even during business hrs.Easy to get a hold of replie... Voir plus
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Self installed remote controlled version about a year ago. Couldn't be happier! I work nights so it's great to be able to lower a sound dampening 'wall' over the window space during the day. We have e... Voir plus
A great product, well designed, looks great and works perfectly with remote control. Great initial pre purchase and subsequent backup service from Damien and Natalie. Large 2metre high x 2.5metre wid... Voir plus
Great product, great price, excellent customer service. We have Ezy-Fit shutters on all our windows now and they're fantastic for thermal insulation (and some acoustic) and controlling light. We lower... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
EzyFit Roller Shutters offers high-quality, Australian-made shutters with free delivery throughout Australia. We specialise in affordable, residential shutters that provide security, noise & environmental protection, light blocking, privacy and energy ...
Coordonnées de contact
9 Palomo Drive, 3977, Cranbourne West, Australie
- 1800399348
- info@ezyfitrollershutters.com.au
- ezyfitrollershutters.com.au
Arrived on time well packed so no…
Arrived on time well packed so no damage easy to fit
15 novembre 2018
Avis spontané
Product works well
Product works well but the packaging could have done with a little more foam as the lose items bashed into the body of the shutter and scratched and dented it.
15 novembre 2018
Avis spontané
Shutters were good quality and the…
Shutters were good quality and the installation was fairly straight forward.
They worked smoothly and we had no issues with their operation or materials used.
15 novembre 2018
Avis spontané
The product is good
The product is good
The service is good
The delivery however was a bit late I had to ring them up and follow
my order.
15 novembre 2018
Avis spontané
The shutter and parts supplied by EZY…
The shutter and parts supplied by EZY FIT are excellent and contract found no difficulty in installing it. A very satisfactory outcome.
15 novembre 2018
Avis spontané
Excellent
Damien has been responsive and helpful in my dealing with him.
14 novembre 2018
Avis spontané
Good back up service
Good back up service. Had a small problem with shutters on electric outdoor blinds and could not help enough.
14 novembre 2018
Avis spontané
Poor service and average quality
My order was delayed from the get go and was given different excuses depending on who I spoke to. The unit was delivered a week late and damaged. The shutter couldn’t be installed until a replacement panel was sent out which I was advised would take another 2 weeks to manufacture, again because of various excuses etc.
I requested the unit be picked up and my money returned, the replacement part arrived the next day.
The shutter stats are flimsy and not joined very well. From what I have seen there are better products on the market comparable in price.
My experience was sub par and wouldn’t use this company again.
14 novembre 2018
Avis spontané
Réponse de Ezy-Fit Roller Shutters
Hi Ryan,
Yes there was an unexpected delay with your order (sometimes these things can't be avoided). Rather than the 15 working days we try and worked within at the time, it was delivered in 16/17 working days from our records.
Transit damage cannot be avoided at times unfortunately and this is something out of our control. We send replacement parts out if there is damage, and we had to organise the replacement parts to be fast tracked as you could not wait the extra 1-2 weeks to re-manufacture, so our production staffed worked overtime to prepare the replacement parts for you within the day.
Inclusive of the turnaround for the damaged parts replacement, a 5 week turnaround from the date of first order is fairly efficient for a custom made product.
We are not sure how the above service warrants a 1 star review as we tried as best as we could to assist you with any issues and were openly communicating with you.
In terms of the quality, if you can find another shutter with an overall better build quality than ours, we would be happy to refund you for the purchase.
Easy to fit and a good price
14 novembre 2018
Avis spontané
Excellent service, great products
Excellent service, roller shutters arrived on time. Good quality roller shutters, easy to install. Highly recommend roller shutters.
14 novembre 2018
Avis spontané
Easy to deal with
Easy to deal with, excellent quality product.
You wont buy better & save thousands by DIY
14 novembre 2018
Avis spontané
I purchased a total of 13 Ezy-Fit…
I purchased a total of 13 Ezy-Fit shutters including installation. Their prices per shutter were substantially lower than our neighbours who purchased from another company.
Due to limited space under our sloping eaves some of these shutters tend to sit lower than we would like but they still look and work fine. Other, less protected shutters needed flashing for waterproofing which was all organised by the Ezy-Fit company and included as part of the installation. Similarly, our requirement for extra wide packers because of our stacker doors.
These and other potential difficulties were discussed with specialists in the company and solutions proposed prior to purchase.
Our only criticism is not of Ezy-Fit but the (seemingly) industry-wide use of the OZRoll controller. These have a battery life of only a few weeks which we find annoying.
The EZY-Fit experience has been a great one for us and we recommend them unreservedly.
14 novembre 2018
Avis spontané
Excellent product
Excellent product, easy to assemble, I have it and use the roller shutter since April 2018 and did not have any issues -highly recommend.
14 novembre 2018
Avis spontané
Good product the staff are helpful and…
Good product the staff are helpful and always available , very happy
14 novembre 2018
Avis spontané
Few problems but quickly rectified
Few problems on the supplier end but roller shutters direct were more then happy to rectify issues. Will buy again!
14 novembre 2018
Avis spontané
The door of our shutter came off and we…
The door of our shutter came off and we were unable to get anyone to come out to help rectify
14 novembre 2018
Avis spontané
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