Absolute joke of a company! Pay a premium for postage and it’s been over a week and Royal Mail not scanned the item acording to the company! Day one I asked for a refund and before 6am it’s already s... Voir plus
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Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... Voir plus
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... Voir plus
Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medicatio... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Coordonnées de contact
Royaume-Uni
- fabfinches.co.uk
3,9
Bien
353 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Just got my s76
Just got my s76
Royal mail did a fantastic Job
Hats off to Fab finches uk
Well packaged and helpfull staff
Il be ordering again
Well done
28 octobre 2024
FORCED TO LEAVE ONE STAR WOULD NOT GIVE…
FORCED TO LEAVE ONE STAR WOULD NOT GIVE THEM THIS THE WORST ONLINE TRANSACTION I HAVE EVER MADE TOTAY USELESS WISH I HAD REVIEWED THERE FEEDBACK 1ST ORDERED NEARLY £100 OF ITEMS ORDER ARRIVED WITH 3 ITEMS MISSING NO EMAIL TO WARN ME NO NOTE IN BOX NO INVOICE COMPLAINED AND THEY SAID THEY HAD NONE IN STOCK AND ONE THE SAID THEY DID NOT KNOW WEATHER WOULD BE BACK IN STOCK THAT WAS IT NOTHING TO SAY WEATHER THEY WOULD RECTIFY THE SITUATION ON CHECKING ON THE NET IT WAS FOUND THEY HAD ALL ITEMS IN STOCK ON EBAY FOR SALE BUT CANT SUPPLY PAID FOR ORDERS THERE COLLEUGE THAT WAS HANDLING THE EMAILS TO BE HONEST WAS A COMPLETE WASTE OF TIME AND HAD TO DEMAND A REFUND OR I WOULD REJECT THE WHOLE ORDER VIA PAYPAL AND BUY ALL STOCK OF EBAY AND LEAVE APPROPIATE FEED BACK IF DID NOT ARRIVE SURPRISING THEN I WAS ASKED WHAT I WANTED I REPLYED CHECK PREVIOUS EMAILS YOU HAVE ALL THE INFORMATIONSO GOT MY REFUND AND PURCHASED CHEAPER FROM REPUTABLE ON LINE SELLER NOT COWBOYS
12 novembre 2024
Avis spontané
Réponse de Fab Finches
An item ordered was unfortunately discontinued by the manufacture so no longer available. We refunded you for the item. Your were very rude to us when all we have done is dealt with your order quickly and efficiently. You failed to say how we actually sent your order very quickly and how
You actually recieved your order in 24 hours from being dispatched. shipped Monday received Tuesday morning at 8.34am!!!
Top quality fast delivery
25 octobre 2024
I recommend this wonderful store
I recommend this wonderful store. Our bird had a problem, I wrote to this store by email and asked for their help, they answered me very quickly, gave me a recommendation. I bought the product S76, already in the second week of using S76 we have a very good result. The treatment helps. Thank you for your wonderful store and for your help ❤️
9 septembre 2024
Avis spontané
Very helpful customer service
Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medication, (and refunded part of the postage), which then arrived promptly.
Thank you
29 août 2024
Fabfinches are a fantastic website.
Fabfinches are a fantastic website.
The help and advice I received for my sick budgerigar was outstanding.
Gemma is a experienced bird keeper who will go out of her way to help you and your pet birds.
I strongly recommend this website as second to none. Amazing website Amazing person.
6 juillet 2024
Avis spontané
Fast delivery and a perfect product
28 mars 2024
Everythink was great 👍🏼
23 février 2024
Great no hassle service
27 février 2024
Packaging
Packaging not enough lost quite a bit in opening as bag of perle open at the top so fell out when open packaging
29 janvier 2024
Réponse de Fab Finches
Sorry to hear this. We’ve never had
any problems with our packaging before so very unusual.
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