Absolute joke of a company! Pay a premium for postage and it’s been over a week and Royal Mail not scanned the item acording to the company! Day one I asked for a refund and before 6am it’s already s... Voir plus
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Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... Voir plus
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... Voir plus
Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medicatio... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Coordonnées de contact
Royaume-Uni
- fabfinches.co.uk
3,9
Bien
353 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've not received my goods so not very…
I've not received my goods so not very impressed at all. It's 10 days in and I paid for 2-4 day delivery at a cost of 4.99
1 mai 2023
Great products with prompt delivery 🚚
29 mars 2023
Super company
26 mars 2023
Did not receive my order
4 avril 2023
Great Service!
Believe it or not I received my canary medicine the next morning! It was liquid and they had even taped it up so that it didn't leak. Brilliant service! Thank you so much, I'm really grateful.
2 avril 2023
Fab Finches is an excellent company
Fab Finches is an excellent company. You can ask them any questions and they give you a prompt reply. They have a wide range of products. Everything you need to keep your finches healthy.
5 avril 2023
The status of the items was on stock.
The status of the items was on stock.
In fact I have to wait 3 weeks for the goods
5 mars 2023
Great service once again.
12 mars 2023
Ok 👍 very nice and good
13 mars 2023
Came bang on time
3 mars 2023
Great service
3 mars 2023
Very pleased with the products and…
Very pleased with the products and delivery was fast.
13 février 2023
as per order received on time
27 janvier 2023
I never received my package.on the link…
I never received my package.on the link to track my package it just says that it has been dispatched, but nothing more. Was supposed to arrive almost two weeks ago. I have not gotten an email or anything about the package since it has been dispatched.
25 janvier 2023
Tried to cancel an order in under an hour
Yesterday, l ordered a product from Fab Finches, in less than an hour, after l ordered, l realised, l did not need the product, l promptly search their website found customer support online form.
It advised to either use the form, or email sales.
I used the form, explaining that less than an hour ago, l made a purchase, that l have found out, that l don't need, please cancel.
However, it seems that the department that processes your order, is faster than customer services.
There did not seem to be a phone number that l could call, a human that l could speak to, to say, please stop this order, l don't need the product.
I received the unwanted product today, and obviously lost £25.00 of my money.
I know have to go through the returns process.
I think Fab Finches, check your customer enquiry forms more frequently.
25 janvier 2023
Avis spontané
Everything was good 👍
18 janvier 2023
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