Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage. An excellent company. Would definitely use them again.... Voir plus

Noté 5 sur 5 étoiles

After a mess up from Royal Mail not delivering the gift but saying they had delivered it, I contacted Facegift who very kindly said they would send me out another gift. I really appreciated the respon... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Poor quality photo. Finding it difficult to communicate. Company have refunded and once Id worked out how to contact were very helpful.

Noté 5 sur 5 étoiles

Would highly recommend. I purchased the personalised cushion for my grand daughter’s nursery and it came exactly as advertised and the quality on this product is amazing! Definitely worth the mone... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux
  2. Magasin de vêtements imprimés

Écrit par l'entreprise

Welcome to Face Gift, a proudly UK-based company, based in the heart of Huddersfield. Recognised for its authentic and unique products, Face Gift is the ideal platform for those seeking personalised gifts that bear meaningful value and create lasting impressions. Established on the grounds of love for individuality and uniqueness, Face Gift has built its brand in offering wonderfully personalised items. Each of our unique gift options is enhanced by photo personalisation—a thoughtful touch that brings joy and nostalgic memories, instantly making the gift more personal and memorable. Our diverse range of items includes mugs, cushions, prints, keyrings, and so much more. The hidden charm of our gifts is that they are designed and produced entirely in the UK, from the first design sketch to the final product, ensuring that you are buying homegrown and quality-ensured products. At Face Gift, our commitment is not only to provide unique gifts but also to deliver an unparalleled shopping experience. That starts with a user-friendly online interface, secure payment methods, and ends with fast, safe, and efficient delivery services. Our corporate mission surpasses mere transactions. We aim to be a part of your special moments, to help you encapsulate beautiful memories within our products, and to bring smiles when your loved ones open the gifts customised by you — and for you — at Face Gift. Face Gift prides itself on ensuring customer satisfaction and is always here to aid you in finding the perfect personalised gift. We invite you to experience Face Gift and to discover the joy of personalised gift giving! Be assured, when you choose Face Gift, you are choosing a deluxe service with high-quality products designed to delight every time. Thank you for your interest in Face Gift - where your photos mould into memories, and the gifts you choose become keepsakes treasured forever!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Poor quality photo

Poor quality photo. Finding it difficult to communicate. Company have refunded and once Id worked out how to contact were very helpful.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service
First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage.
An excellent company. Would definitely use them again.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy.

I ordered 2 mugs with pets on them and was so happy with what I got! They were presents for family and came in good time. They were packaged well so there was no damage. I am very happy and will definitely order from you again. Thankyou☺️

26 février 2026
Noté 1 sur 5 étoiles

Never received it

Never received it. Still waiting

17 janvier 2026
Logo de Facegift

Réponse : Facegift

Hi Arlene, we have not had any contact from you. Please can you get in touch via the contact form on our website we can get this resolved asap for you. I just checked the tracking and it says that evri have damaged the item beyond repair on the tracking link. Please get in touch and let us know if you would like a refund or a replacement sending out. Apologies for the inconvenience. Your item was shipped on time and in perfect condition but unfortunately we cannot control the courier and how heavy handed they are 😔

Noté 1 sur 5 étoiles

Ordered a personalised t shirt 2 weeks…

Ordered a personalised t shirt 2 weeks ago on behalf of a family member who is not confident ordering online. It has not yet arrived and despite emails being sent by them, they have had no response back yet and been totally ignored. Its a Christmas present and time is running out. Awful company - do not trust them.

17 décembre 2025
Avis spontané

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