Excellent service First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage. An excellent company. Would definitely use them again.... Voir plus
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After a mess up from Royal Mail not delivering the gift but saying they had delivered it, I contacted Facegift who very kindly said they would send me out another gift. I really appreciated the respon... Voir plus
L'entreprise a répondu
Poor quality photo. Finding it difficult to communicate. Company have refunded and once Id worked out how to contact were very helpful.
Would highly recommend. I purchased the personalised cushion for my grand daughter’s nursery and it came exactly as advertised and the quality on this product is amazing! Definitely worth the mone... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Face Gift, a proudly UK-based company, based in the heart of Huddersfield. Recognised for its authentic and unique products, Face Gift is the ideal platform for those seeking personalised gifts that bear meaningful value and create lasting impressions. Established on the grounds of love for individuality and uniqueness, Face Gift has built its brand in offering wonderfully personalised items. Each of our unique gift options is enhanced by photo personalisation—a thoughtful touch that brings joy and nostalgic memories, instantly making the gift more personal and memorable. Our diverse range of items includes mugs, cushions, prints, keyrings, and so much more. The hidden charm of our gifts is that they are designed and produced entirely in the UK, from the first design sketch to the final product, ensuring that you are buying homegrown and quality-ensured products. At Face Gift, our commitment is not only to provide unique gifts but also to deliver an unparalleled shopping experience. That starts with a user-friendly online interface, secure payment methods, and ends with fast, safe, and efficient delivery services. Our corporate mission surpasses mere transactions. We aim to be a part of your special moments, to help you encapsulate beautiful memories within our products, and to bring smiles when your loved ones open the gifts customised by you — and for you — at Face Gift. Face Gift prides itself on ensuring customer satisfaction and is always here to aid you in finding the perfect personalised gift. We invite you to experience Face Gift and to discover the joy of personalised gift giving! Be assured, when you choose Face Gift, you are choosing a deluxe service with high-quality products designed to delight every time. Thank you for your interest in Face Gift - where your photos mould into memories, and the gifts you choose become keepsakes treasured forever!
Coordonnées de contact
1-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- trustpilot@facegift.co.uk
- facegift.co.uk
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Poor quality photo
Poor quality photo. Finding it difficult to communicate. Company have refunded and once Id worked out how to contact were very helpful.
My daughter was so happy with the mug I…
My daughter was so happy with the mug I got her. She was sending pictures of it to all her friends
Excellent service
Excellent service
First order was damaged in transit but replacement was sent quickly and free of charge and more importantly without damage.
An excellent company. Would definitely use them again.
Very happy.
I ordered 2 mugs with pets on them and was so happy with what I got! They were presents for family and came in good time. They were packaged well so there was no damage. I am very happy and will definitely order from you again. Thankyou☺️
The images are very dark and small
Still waiting for delivery
Excellent customer service
Excellent customer service - mug damaged in transit and Facegift sent a replacement immediately. Also very fast to respond to messages. Will use again.
Ordered a personalised t shirt 2 weeks…
Ordered a personalised t shirt 2 weeks ago on behalf of a family member who is not confident ordering online. It has not yet arrived and despite emails being sent by them, they have had no response back yet and been totally ignored. Its a Christmas present and time is running out. Awful company - do not trust them.
Excellent customer service
Excellent customer service. Evri damaged my parcel and a replacement was sent out quickly! Mugs great quality!
Just like they are in the picture.
Lovely mugs such a good idea.
Make lovely unusual presents
Would buy them again for presents.
Printed photo was not very clear
quick delivery and decent quality.
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