It was great and on time
31 décembre 2025
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Écrit par l'entreprise
livePassionately® \ Shop with Purpose™
Coordonnées de contact
P.O. Box 143801, 30214, Fayetteville, Etats-Unis
- 678-203-8104
- support@fairdistrict.com
- fairdistrict.com
3,5
Moyen
12 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice guys good people
I gave them a hard time that was not due to anything on their end and they were still courteous.
19 décembre 2025
My order has not been shipped after…
My order has not been shipped after ordering 8 days ago. Very slow thinking about canceling order and buying elsewhere.
24 décembre 2025
Customer service doesn’t respond
I messaged customer service about returning my product so I can buy a different one on the site. The product was NOT as described.
4 décembre 2025
Happy customer
Shipment arrived faster than I expected. Very thankful to have found this company.
4 décembre 2025
I am writing to formally express my…
I am writing to formally express my deep dissatisfaction with how my recent refund request has been handled.
I was explicitly informed by one of your representatives that I would be receiving a refund. I have attached screenshots of this conversation as evidence. Despite this, I am now being told that no such approval was given—and worse, that I fabricated the emails. This is not only untrue, but also incredibly disrespectful and offensive.
Being accused of dishonesty after providing clear documentation is unacceptable. I expect this issue to be reviewed and escalated to a supervisor or manager immediately. I would also like a written explanation as to why my refund is being denied, despite your representative’s assurance.
15 mai 2025
Réponse de Fairdistrict®
To Our Valued Reader,
We’d like to provide clarity on this particular transaction:
The order was confirmed delivered to the customer’s front door.
The customer claimed non-receipt and requested a full refund.
As a gesture of goodwill, we offered a courtesy refund in exchange for a review. Despite the customer claiming they posted one, no review was ever visible on any platform. Interestingly, the only review we’ve been able to confirm appeared after we rescinded the offer - And it is this review!
A screenshot he provided was of an email stating the refund would be processed after the review (shows us informing him that the curtesy refund for a review had been approved).
This process has been smooth with countless others; unfortunately, this case became unusually difficult and time-consuming, possibly due to a language barrier.
We made it clear that once an item is marked as delivered, responsibility shifts to the shipper—in this case, Amazon. We advised the customer accordingly. We were under no obligation to issue a refund; it was a courtesy we now regret extending. When a customer claims non-receipt despite confirmed delivery, the proper and standard course of action is to follow up with the shipping provider—exactly what we recommended as the final resolution.
Despite our efforts, we were unable to reach a mutual resolution and must also prioritize our broader customer base.
We invite you to browse our Trustpilot to see how consistently we deliver excellent service. While we strive to satisfy everyone, some cases are unfortunately beyond our control.
Thanks for reading...
FD Team
Ordered some cycling shoes 3.5 weeks…
Ordered some cycling shoes 3.5 weeks ago, they havent shipped yet. What on earth could possibly take that long to ship?
13 mai 2025
Réponse de Fairdistrict®
Hi Zach, we don't understand... we just sent you an update via your email, resolving this. The delay was caused by the current US Tariffs.. and in-fact your item has been handed over to the carrier... every business is having to adjust to the current situation ... we all need time to adjust accordingly. Your item is on the way... please, refer to your email so we can resolve it there. Thanks.
Réponse de Fairdistrict®
Thanks Ezequiel! Your feedback is very valuable to us and we can't wait to have you back! We'd certainly welcome your review on the Shop App as well - You can find your purchase under Orders (A review button will be placed next to it); as you already know, your review will also help others in making an informed purchase as well. Again, Thank you so much!
Fast shipping from China
Fast shipping from China, product as describe highly recommend.
17 février 2025
Réponse de Fairdistrict®
Glad you're pleased James; as you've probably noticed, we're a global brand and we work with outstanding & reputable brands from all over the world (EU, USA and ASIA), even though most manufacturing in the world is done in China. Your review helps other online shoppers make informed decisions, so we indeed appreciate your review. You may receive another request from our website, we'd really appreciate it if you shared your wonderful opinion when responding to our personal review request as well. Thank you so much, and keep living passionately!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.